RUDEST LADIES THAT WORK THERE! Just plan rude! Absolutely no customer service skills, never wanna accept coupons & are just nasty! My last time ever going there! đ€ź
Atmosphere: 1
Food: 1
Service: 1
Life Coach Joshua Williams
The service was okay The restaurant was clean and had plenty of seating
Atmosphere: 4
Food: 3
Service: 3
Jayel Aych
$12 for a 6 inch Philly sub wth chips n drink!! The fresh veggies weren't fresh, tomatoes were gross. The toasted bread was chewy, not like fresh bread toasted should be. Should've been $6!!!
Atmosphere: 4
Food: 3
Service: 4
mauriyah pasteur
Great worker, Very cooperative, Food is amazing.
Atmosphere: 5
Food: 5
Service: 5
Brandon Kai
Great service.
Atmosphere: 5
Food: 5
Service: 5
Dennis Kreson
I ordered online the only thing that went well was my order was ready when they said it would. My order called for lettuce, tomato oil, vinegar and mayo and I got zero. The meat and cheese was so thin you could probably read a newspaper through them. So I had a foot long bread. I have gone to subways in plenty of locations and this was the worst. This shouldn't happen. My wife's was just as bad.
Food: 1
Service: 2
Moe Aliraqi
This location the closes 30 minutes before the business hours
Iâm really disappointed with the customer service I received. I called yesterday because my sandwich was made incorrectly, and I was told to come back to get it fixed. By the time I got there, the store was already closed. I returned the next day, and instead of resolving the issue, the employee told me Iâd have to wait for the person from the previous shift to come in.
As a new mom with a newborn, I donât have the flexibility to just keep coming back and waiting for the right person to be on shift. Thatâs incredibly inconvenient, and honestly, unacceptable. Any staff member shouldâve been able to correct the mistake, or at the very least, I should have received a call or some communication to resolve it properly.
To make matters worse, I hadnât even eaten the sandwich because I was told to bring the whole thing back. So now Iâm still waiting for a resolution, with no food, and no accountability on their part.
Inconsiderate, frustrating, and just really poor customer service. Subway needs to do better
UPDATE: I was able to get in touch with the owner who was very helpful. Made a call to the store to fix the issue. Came back to the store and the issue was fixed.
Atmosphere: 1
Food: 1
Service: 1
Jeff Botheroyd
I went into the men's room to wash my hands. It was filthy, and there were no paper towels. My guess, that is also a reflection on their food. I hope not. I told the lady at the counter the state of the mens room, there were two workers there, she just raised her arms mumbling she doesn't do that. It is disgusting to have employees like that.
mister s
This place is horrible they don't honor coupons they put water in the marinara to make it stretch the amout if meat they put on the sandwich is ridiculous they argue with u over deals on the app this place should be closed the way they keep the food outside the glass it's awful
I ordered from here on uber eats and it was genuinely the worst subway sandwich Iâve ever had and it was $17 lmfao
Food: 1
Daniel Rose
The staff was very friendly.
Atmosphere: 5
Food: 5
Service: 5
megan reynolds
The customer service at this location is absolute garbage. I went to get a sandwich today on my lunch. When I walked in the door, I was not greeted, typically I donât mind, but it just added to the overall experience today. The lady behind the counter, proceeded to aggressively say âpicking up an online order?â to which I informed her that I was not. She then came over and took my order by saying âokayâ, not âwhat would you like?â Or âwhat can I get started for you?â. When it was time to pay, I told her I needed to scan my app for the $7.99 foot long deal. She told me âno phone not workingâ. I asked to put my phone number in, to which she said I could. She then told me the same total. I informed her again, no, I have a reward deal for $7.99 foot long. She kept telling me it wasnât working. She turned the register to show me and I looked myself and told her to click on the flashing âmvp rewardsâ button. She told me the did and it still wasnât working. She then turned the register again and tried to âshow meâ it wasnât working. She was simply ignoring the available rewards and not selecting the one I told her I wanted to use, instead she was just hitting âdoneâ. It cut my total nearly in half. I am not sure if this is a lack of training, or a plea to try and make more money by saying the coupons arenât working. It should not be due to a lack of training considering I was able to figure it out myself in the mere maximum 2 minutes I saw the screen when she turned it. Save yourself the hassle and go to Firehouse, Jersey Mikeâs or Jimmy Johnâs if you can get the same thing you are looking for. I have never had a great experience here, but none bad enough to encourage me to write a review until today.
Atmosphere: 2
Food: 4
Service: 2
Kimberly Mattison
Horrible customer service
Mary McKinnon
This Subway and the other one in Snellville do NOT take coupons.
RUDEST LADIES THAT WORK THERE! Just plan rude! Absolutely no customer service skills, never wanna accept coupons & are just nasty! My last time ever going there! đ€ź
Atmosphere: 1
Food: 1
Service: 1
The service was okay
The restaurant was clean and had plenty of seating
Atmosphere: 4
Food: 3
Service: 3
$12 for a 6 inch Philly sub wth chips n drink!! The fresh veggies weren't fresh, tomatoes were gross. The toasted bread was chewy, not like fresh bread toasted should be.
Should've been $6!!!
Atmosphere: 4
Food: 3
Service: 4
Great worker, Very cooperative, Food is amazing.
Atmosphere: 5
Food: 5
Service: 5
Great service.
Atmosphere: 5
Food: 5
Service: 5
I ordered online the only thing that went well was my order was ready when they said it would.
My order called for lettuce, tomato oil, vinegar and mayo and I got zero.
The meat and cheese was so thin you could probably read a newspaper through them.
So I had a foot long bread. I have gone to subways in plenty of locations and this was the worst.
This shouldn't happen.
My wife's was just as bad.
Food: 1
Service: 2
This location the closes 30 minutes before the business hours
Atmosphere: 3
Food: 3
Service: 3
Iâm really disappointed with the customer service I received. I called yesterday because my sandwich was made incorrectly, and I was told to come back to get it fixed. By the time I got there, the store was already closed. I returned the next day, and instead of resolving the issue, the employee told me Iâd have to wait for the person from the previous shift to come in.
As a new mom with a newborn, I donât have the flexibility to just keep coming back and waiting for the right person to be on shift. Thatâs incredibly inconvenient, and honestly, unacceptable. Any staff member shouldâve been able to correct the mistake, or at the very least, I should have received a call or some communication to resolve it properly.
To make matters worse, I hadnât even eaten the sandwich because I was told to bring the whole thing back. So now Iâm still waiting for a resolution, with no food, and no accountability on their part.
Inconsiderate, frustrating, and just really poor customer service. Subway needs to do better
UPDATE: I was able to get in touch with the owner who was very helpful. Made a call to the store to fix the issue. Came back to the store and the issue was fixed.
Atmosphere: 1
Food: 1
Service: 1
I went into the men's room to wash my hands. It was filthy, and there were no paper towels. My guess, that is also a reflection on their food. I hope not.
I told the lady at the counter the state of the mens room, there were two workers there, she just raised her arms mumbling she doesn't do that.
It is disgusting to have employees like that.
This place is horrible they don't honor coupons they put water in the marinara to make it stretch the amout if meat they put on the sandwich is ridiculous they argue with u over deals on the app this place should be closed the way they keep the food outside the glass it's awful
Atmosphere: 1
Food: 1
Service: 1
Restaurantji Recommends
I ordered from here on uber eats and it was genuinely the worst subway sandwich Iâve ever had and it was $17 lmfao
Food: 1
The staff was very friendly.
Atmosphere: 5
Food: 5
Service: 5
The customer service at this location is absolute garbage. I went to get a sandwich today on my lunch. When I walked in the door, I was not greeted, typically I donât mind, but it just added to the overall experience today. The lady behind the counter, proceeded to aggressively say âpicking up an online order?â to which I informed her that I was not. She then came over and took my order by saying âokayâ, not âwhat would you like?â Or âwhat can I get started for you?â. When it was time to pay, I told her I needed to scan my app for the $7.99 foot long deal. She told me âno phone not workingâ. I asked to put my phone number in, to which she said I could. She then told me the same total. I informed her again, no, I have a reward deal for $7.99 foot long. She kept telling me it wasnât working. She turned the register to show me and I looked myself and told her to click on the flashing âmvp rewardsâ button. She told me the did and it still wasnât working. She then turned the register again and tried to âshow meâ it wasnât working. She was simply ignoring the available rewards and not selecting the one I told her I wanted to use, instead she was just hitting âdoneâ. It cut my total nearly in half. I am not sure if this is a lack of training, or a plea to try and make more money by saying the coupons arenât working. It should not be due to a lack of training considering I was able to figure it out myself in the mere maximum 2 minutes I saw the screen when she turned it. Save yourself the hassle and go to Firehouse, Jersey Mikeâs or Jimmy Johnâs if you can get the same thing you are looking for. I have never had a great experience here, but none bad enough to encourage me to write a review until today.
Atmosphere: 2
Food: 4
Service: 2
Horrible customer service
This Subway and the other one in Snellville do NOT take coupons.
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