Zaxby's Chicken Fingers & Buffalo Wings

The salad was extremely fresh and Lobby clean.

Atmosphere: 5

Food: 5

Service: 5

I would give a -0 if I could. I will never visit this place again. Today was the absolute last straw.
When we arrived, there were employees standing near the front door smoking, which is completely unacceptable for a food establishment. Even more concerning, those same employees went back inside without washing their hands, creating serious health and sanitation concerns.
The overall atmosphere was unprofessional, and most of the staff was rude, unfriendly, and dismissive, showing no interest in providing basic customer service. There was a clear lack of leadership and accountability.
The only positive part of this visit was the employee who took our order. He provided great service, was polite, and did his job professionally. Unfortunately, his effort was overshadowed by the poor behavior and lack of standards from the rest of the staff.
Between the hygiene issues, the rude attitudes, and the overall lack of professionalism, this location has completely lost my trust. I asked for our refund which sealed the deal of me or my family retuning. I would not recommend this place to anyone.

Atmosphere: 1

Service: 1

Tamika A was very unprofessional and rude

Atmosphere: 1

Service: 1

Front counter staff was very kind and patient and I really do appreciate that in this rush rush time that we’re living in now.

Atmosphere: 5

Food: 5

Service: 5

Nope.... Went through the drive thru ordered wings and things and a grilled signature sandwich meal. Drive home.... What we got was a packet with a buttered bun in it..... So now we drive all the way back stand in line another 15-20 min for them to remake the whole order. Which they took my receipt, they knew what I ordered. Finally was told sorry and handed another bag. It's my fault I didn't recheck it..... Got home and my hubby pulled out a squashed fried chicken sandwich with a pickle and what looked to be zax sauce on it.... I will drive to the next Zaxby's next time. Will never come here again. It's sad when you have a lobby full of people waiting for food OR they have the food and simply waiting for cups.the owner should be embarrassed that this is the way the store is ran.... Especially with Chick fila down the street? Take lessons.

Quick service
Customer service great!

Atmosphere: 4

Food: 4

Service: 5

Not sure who is working the night shift but the lady taking orders at the drive thru lacks customer service, not sure if she was tired but she doesn’t need to rush people or come off as rude when people are asking questions no matter what the question is or how dumb it may sound she still has to remain professional. This happened at 9pm exact 11/21/25.

Service: 1

This is a busy restaurant but I like the chicken quesadillas and the wings.

Atmosphere: 5

Food: 5

Service: 5

Sarah had exceptional customer service! Definitely made my experience worth the wait.

You will love.
Zax's chicken fingers.

Atmosphere: 5

Food: 5

Service: 4

The food was cold and horrible!!!! I asked for a frozen lemonade and the young lady couldn't get it to come out the regular way, so she proceeded without washing her hands, dipped my cup inside the frozen lemonade from the top. I was so disgusted!!!! The chicken tenders consistency taste fake. The cheese crubs were hard even though they were made over. I wouldn't recommend eating here at all!!! I wasted $30 worth of food and still didn't eat smh!!

Atmosphere: 1

Food: 1

Service: 1

Love it 😍

Atmosphere: 5

Food: 5

Service: 5

Elisha was very help on deciding on the new items on the menu. Make sure my order was correct.

Atmosphere: 5

Food: 4

Service: 5

Everything from Zaxby’s is good to be honest. I never cheat on Zaxby’s. It’s better than Chick-fil-A. To be honest, I love you Zaxby’s. I never stop loving you Zaxby’s.

Atmosphere: 5

Food: 5

Service: 5

Love dem wings