Service was great but pizza was less than adequate. It was skimpy and barely warm.
Parking: No
Atmosphere: 4
Food: 2
Service: 4
Recommended dishes: Cheese Sticks
Zachary Knight
Took forever to get a pizza order before getting there and sat and waited 30+ minutes, plus the 20 mins I ordered before getting there, wasn’t great food either. Just go elsewhere
Atmosphere: 1
Food: 1
Service: 1
Kristine Bordeaux
I ordered a large supreme pizza tonight from the Pizza Hut in St Mary’s, Ga. I took a screenshot of my order and what I paid for it. I went to pick up my order, got home and I had a large cheese pizza and the receipt was for $17.11. I called Pizza Hut and spoke with a manager and told him what I received but I had ordered a large supreme online and what I had paid was $20.19. I also told the manager I had taken a screenshot of my order. The manager wouldn’t believe what I was telling him. The manager wouldn’t give me my money back or correct my order. He said his receipt said I had ordered a large cheese pizza. I told the manager that $20.19 came out of my bank and he still wouldn’t believe me. They told me I would have to order again to get a supreme pizza and pay for it again.
Qtclapsyoas1
They keep singing and it loud can’t even hear them take my order
I ordered Italian Meat Pasta... They claim it is packed with sweet tomato sauce, pepperoni, Italian sausage, cheese, shredded Parmesan... IT'S NOT.
My pasta was burnt to a crisp on the top, after peeling off the burnt layer, there no tomato sauce on 80% of the pasta, there was a no Italian sausage in the entire bowl, and it lacked shredded parmesan. Absolutely terrible, I'm not an even sure how they thought they made the dish correctly.
The only saving grace is the manager was extremely understanding and work to correct their mistake. I'm just baffled how you forget to put the meat and sauce in a pasta bowl. ?
Food: 1
Service: 5
jessica namaste
Ordered online at 6:21pm, order was to be ready at 6:36. Got to the restaurant for pick up and it was not ready. The person at the counter was friendly but there were several angry customers waiting for their order and/or for mistakes to be fixed. When I clicked on the "track my order" button on my confirmation email, it stated that my order was ready and waiting - but it was not. Not sure why it said it was ready to be picked up. Finally came out at 6:48pm. Wasn't offered any plates/napkins/condiments. When I asked, I was told "there's a fork in the pasta box" and handed a plate and a couple of napkins. Would have liked some parm and a bag to carry all of this, but the staff didn't seem to want to be bothered. However, the pizza was made correctly and quite tasty. The pasta was just okay. But, this is PIZZA hut, not pasta hut, so I'm not mad at that. (forgot to take photos!)
Atmosphere: 2
Food: 3
Service: 3
Doug Berdan
I think it's despicable that after the hurricane when people are looking to have a meal and cool off you have your dining room closed one of the few Pizza huts left with the dining room and you guys have it closed for Shame not a good way to treat your community after a major storm came through the area
Ryan Woren
Friendly staff and fast service. I enjoy grabbing lunch to go from here on weekdays
Atmosphere: 4
Food: 4
Service: 4
Greg Harper
Ordered delivery at 6:20pm on 8-26, finally gave up at 8pm on my food and went elsewhere, pizza hut used to be fantastic but it shows signs of hitting rock bottom.
Service: 1
Charles Humphreys
Ordered from pizza hut at 2511 Osborne Rd, St Marys, GA 31558 after returning home from surgery, delivery was on time and we were hungry. I opened the pizza box and to my surprise it looked strange and then noticed that someone had taken part of the pizza from the middle. The pizza is supposed to be the big new yorker 16in pizza but what we got was 14in x 16in and you can tell something is missing because the pepperoni was missing the other half. I called the manager and she said she would issue a refund of the pizza and I was ok with that result but today my credit card was carged the full price and nothing deducted or refunded. I tried to call the shop today to speak to the manager but the call was just forwarded to somewhere and was never picked up. Now my only option is to file a complaint with their corporate and see what happens there.
Ordered from pizza hut at 2511 Osborne Rd, St Marys, GA 31558 after returning home from surgery, delivery was on time and we were hungry. I opened the pizza box and to my surprise it looked strange and then noticed that someone had taken part of the pizza from the middle. The pizza is supposed to be the big new yorker 16in pizza but what we got was 14in x 16in and you can tell something is missing because the pepperoni was missing the other half. I called the manager and she said she would issue a refund of the pizza and I was ok with that result but today my credit card was carged the full price and nothing deducted or refunded. I tried to call the shop today to speak to the manager but the call was just forwarded to somewhere and was never picked up. Now my only option is to file a complaint with their corporate and see what happens there.
Atmosphere: 1
Food: 2
Service: 1
Mallory Salter Johnson
Food was pretty decent
Atmosphere: 4
Food: 3
Service: 2
mallory salter
Food was pretty decent
Atmosphere: 4
Food: 3
Service: 2
Wendell Holmes
They have had their ups and downs for sure. All in all we have got what we have paid for. We normally do take out. Can’t say anything about delivery.
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Traditional Wings, Pepperoni Pizza
Service was great but pizza was less than adequate. It was skimpy and barely warm.
Parking: No
Atmosphere: 4
Food: 2
Service: 4
Recommended dishes: Cheese Sticks
Took forever to get a pizza order before getting there and sat and waited 30+ minutes, plus the 20 mins I ordered before getting there, wasn’t great food either. Just go elsewhere
Atmosphere: 1
Food: 1
Service: 1
I ordered a large supreme pizza tonight from the Pizza Hut in St Mary’s, Ga. I took a screenshot of my order and what I paid for it. I went to pick up my order, got home and I had a large cheese pizza and the receipt was for $17.11. I called Pizza Hut and spoke with a manager and told him what I received but I had ordered a large supreme online and what I had paid was $20.19. I also told the manager I had taken a screenshot of my order. The manager wouldn’t believe what I was telling him. The manager wouldn’t give me my money back or correct my order. He said his receipt said I had ordered a large cheese pizza. I told the manager that $20.19 came out of my bank and he still wouldn’t believe me. They told me I would have to order again to get a supreme pizza and pay for it again.
They keep singing and it loud can’t even hear them take my order
Atmosphere: 1
Food: 5
Service: 2
Recommended dishes: Cheese Sticks, Pepperoni Pizza
I ordered Italian Meat Pasta... They claim it is packed with sweet tomato sauce, pepperoni, Italian sausage, cheese, shredded Parmesan... IT'S NOT.
My pasta was burnt to a crisp on the top, after peeling off the burnt layer, there no tomato sauce on 80% of the pasta, there was a no Italian sausage in the entire bowl, and it lacked shredded parmesan. Absolutely terrible, I'm not an even sure how they thought they made the dish correctly.
The only saving grace is the manager was extremely understanding and work to correct their mistake. I'm just baffled how you forget to put the meat and sauce in a pasta bowl. ?
Food: 1
Service: 5
Ordered online at 6:21pm, order was to be ready at 6:36. Got to the restaurant for pick up and it was not ready. The person at the counter was friendly but there were several angry customers waiting for their order and/or for mistakes to be fixed. When I clicked on the "track my order" button on my confirmation email, it stated that my order was ready and waiting - but it was not. Not sure why it said it was ready to be picked up. Finally came out at 6:48pm. Wasn't offered any plates/napkins/condiments. When I asked, I was told "there's a fork in the pasta box" and handed a plate and a couple of napkins. Would have liked some parm and a bag to carry all of this, but the staff didn't seem to want to be bothered.
However, the pizza was made correctly and quite tasty. The pasta was just okay. But, this is PIZZA hut, not pasta hut, so I'm not mad at that.
(forgot to take photos!)
Atmosphere: 2
Food: 3
Service: 3
I think it's despicable that after the hurricane when people are looking to have a meal and cool off you have your dining room closed one of the few Pizza huts left with the dining room and you guys have it closed for Shame not a good way to treat your community after a major storm came through the area
Friendly staff and fast service. I enjoy grabbing lunch to go from here on weekdays
Atmosphere: 4
Food: 4
Service: 4
Ordered delivery at 6:20pm on 8-26, finally gave up at 8pm on my food and went elsewhere, pizza hut used to be fantastic but it shows signs of hitting rock bottom.
Service: 1
Ordered from pizza hut at 2511 Osborne Rd, St Marys, GA 31558 after returning home from surgery, delivery was on time and we were hungry. I opened the pizza box and to my surprise it looked strange and then noticed that someone had taken part of the pizza from the middle. The pizza is supposed to be the big new yorker 16in pizza but what we got was 14in x 16in and you can tell something is missing because the pepperoni was missing the other half. I called the manager and she said she would issue a refund of the pizza and I was ok with that result but today my credit card was carged the full price and nothing deducted or refunded. I tried to call the shop today to speak to the manager but the call was just forwarded to somewhere and was never picked up. Now my only option is to file a complaint with their corporate and see what happens there.
Atmosphere: 1
Food: 2
Service: 1
Restaurantji Recommends
I don't go here for the atmosphere, our order was correct and delicious!
Atmosphere: 4
Food: 5
Service: 5
Recommended dishes: Cheese Sticks, Pepperoni Pizza
Ordered from pizza hut at 2511 Osborne Rd, St Marys, GA 31558 after returning home from surgery, delivery was on time and we were hungry. I opened the pizza box and to my surprise it looked strange and then noticed that someone had taken part of the pizza from the middle. The pizza is supposed to be the big new yorker 16in pizza but what we got was 14in x 16in and you can tell something is missing because the pepperoni was missing the other half. I called the manager and she said she would issue a refund of the pizza and I was ok with that result but today my credit card was carged the full price and nothing deducted or refunded. I tried to call the shop today to speak to the manager but the call was just forwarded to somewhere and was never picked up. Now my only option is to file a complaint with their corporate and see what happens there.
Atmosphere: 1
Food: 2
Service: 1
Food was pretty decent
Atmosphere: 4
Food: 3
Service: 2
Food was pretty decent
Atmosphere: 4
Food: 3
Service: 2
They have had their ups and downs for sure. All in all we have got what we have paid for. We normally do take out. Can’t say anything about delivery.
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Traditional Wings, Pepperoni Pizza
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