Chipotle Mexican Grill

Great location honestly enjoyed the positive crew.

Atmosphere: 4

Food: 4

Service: 5

If you close at 11 PM, why is there no food available by 10:30? I rushed over after work, expecting to grab dinner, only to find nothing left. I’m a very upset customer who now has to go home empty-handed with nothing for my family. If you’re going to stop serving food early, please be clear about the actual hours. What time can I come in and still expect access to the full menu? I have a video i am unable to attach.

Atmosphere: 1

Food: 1

Service: 1

the meat is tough and very old

poor service

Atmosphere: 1

Food: 1

Service: 1

The food prep area was horrible. Dried up food, and all the was running low and looked old. Staff acts like they don’t want to be there, no greetings, no smiles just angry women. I won’t be returning.

Atmosphere: 1

Food: 3

Service: 1

Waiting 40 minutes in a drive thru when you’re the 3rd car in line is absolutely insane

Atmosphere: 1

Food: 3

Service: 1

Always good food. Dining areas needed attention tho

Atmosphere: 3

Food: 5

Service: 5

Food was not covered flies were flying around, employees were faning the food to keep flies off of food

Atmosphere: 1

Food: 2

Service: 1

Came in last week and they had just opened and the manager was freindly and spoke as we arrived but the little girl that fix my bowl had an attitude for what reason? She gave me rice and veggies and I had to tell her to put more veggies on that bowl and she rolled her eyes, I’m aware of the extra scoop policy but she didn’t even give me a teaspoon of veggies. When she got to the honey chicken she did the same thing not a full scoop of chicken I just said i will never return to this unhealthy place anyway. She was acting like that food was coming out of her paycheck smh

It seems they don't like to work

I love that this location had a drive-thru for online orders. The food is always fresh and ready at the promised time.

Atmosphere: 5

Food: 5

Service: 5

Worker moving very slow. Act like customers are not in the store.

Atmosphere: 2

Food: 4

Service: 1

I ordered the Honey Chipotle Chicken bowl. Now I always start with white rice. (The very first time I came I ordered my meal with brown rice. I had to bring it back because it had clumps of uncooked rice.)Most of the time it is not fully cooked. Friday (5/30/25 I couldn't eat my food because of the rice. I had to recook my meal on Saturday for 45 minutes. Chipotle needs to change the cook time on the rice. It is unacceptable to serve undercooked rice. The chicken was tasty! The staff was great! Respectful young people worked the line.

Atmosphere: 5

Food: 2

Service: 5

Ran out of lettuce and their chipotle honey chicken that is advertised EVERYWHERE. The issue is…it’s 9 o’clock. You close at 11? Ridiculous.

The gentleman in front of me got the last of the steak (again, 2 hours before closing). The employee asked if I was getting steak, and when I said yes, LAUGHED in my face. Was that really necessary?

I’d rather go up to the Moe’s up the street.

EVERY time I visit this location half the menu has run out with hours left until closing. Absolutely poor management, you should not run out of food everyday.

Food: 1

Service: 1

5 Stars
I visited the Chipotle on Hudson Bridge in Stockbridge on Sunday, May 18 around 7:45 PM, and I must say—I was truly impressed. Even though the store was clearly short-staffed, the team remained kind, courteous, and professional. The restaurant was clean, well-kept, and welcoming.

A special shoutout goes to Tyra and Oscar, who went above and beyond to provide excellent customer service under pressure. As customers came through the door, they kindly informed us of the staffing situation, asked for our patience, and kept things moving as efficiently as possible. Despite the challenges, my food was hot, fresh, and exactly what I wanted.

Five stars for Tyra and Oscar for being absolute superstars and showing what great service looks like, even in stressful circumstances. Chipotle is lucky to have them!

Atmosphere: 5

Food: 5

Service: 5