O'Charley's Restaurant & Bar

I regularly order the curbside Monday pit stop special for a quick dinner after a long day of work. The to-go staff friendly and efficient with bringing orders curbside. The food is always fresh and ready by the promised time.

Everything i order from here they mess it up. We order the family chicken tenders meal. They don't give us the sauce or the dressing for the salad. This is ridiculous plus this time not only did that happen again. They give us the butter for the bread. But no ducking bread or rolls. This place needs a new manager or staff.i mean damn all you had to do is read the order and put the shit in the bag.

Over the years we all know O’charley’s has lost its touch. This location is never busy and I’m unsure why the food is never on point. Our waitress was great and attentive Raz. They had $5 margaritas it was weak. The salad I ordered with my half slab ribs and steak was fresh out of a bag half frozen with more lettuce than toppings and a black hair to go with it. The famous potato soup brown, and subpar. The steak looked boiled not firm nor tender. Ribs over cooked or recooked. Mash potatoes brown ish and overcooked. The cobbler dessert not hot subpar as well. I guess this was my last visit cause I try to revisit an old place from my youth and it doesn’t add up.

Starting to become our new old spot to grab a good meal.

Ordered pecan crusted chicken tender salad to go. The lettuce was more white than green. I had to search for the other ingredients. The chicken was overcooked. I was quickly reminded why I haven’t been there in a long time and probably why other locations have closed. What self respecting cook would serve that to anyone.

Walked in and walked out! Was empty and waited to be seated and Noone came to assist

Julie M was an amazing server and was very attentive

Food was good. Got there early and there was only 1 other table there. Server with the pink hair forgot my entire appetizer, my ranch, etc. she was so busy talking that she had to ask me to repeat the order and STILL did not get it right. She had ONE TABLE and still messed it up royally.

Juju was the shit!!!!

They forgot our rolls and they seem understaffed…however I’m willing to go back for a new experience as this chain of restaurants is a family favorite place.

It was a busy Saturday at lunch time and they were understaffed but our waitress Julia was amazing! She was working so hard and made sure that our order came out quickly and everything was right. She’s the best!

Prime rib was tough and unseasoned

I went to this location yesterday for lunch and the opportunity to dine with some special guests yesterday. We let the manager know and she only offered to move us to another table. Everyone was moving and acting so nonchalantly about this situation. These were literal roaches, I know somebody may try to say these were water bugs. They were not. This place needs to be shutdown and inspected, because if these roaches were comfortable coming out in the day time, I can only imagine how they are at night. One roach was on the floor by our table and the other climbed out of the wall at our table. We were disgusted.

Been here 10 minutes and was not serviced. Yall have got to do better with this.

Steak, sirloin cooked midum. Tender and juicey, had no rubs put on it. I not only tipped the server, I tipped the cook. Dinner was great.