Burger King
5267 US-78, Stone Mountain
(470) 508-7844
Recent Reviews
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It’s a shame that a cashier can ring an order up right but the sandwich maker can’t read to fix it the right way. Then the phone number on the receipt it is wrong… I googled and have tried to call 10 plus time to NO answer
Atmosphere: 5
Food: 1
Service: 5
It always look closed all the time I see why several times I had to say my order and they still got it wrong. My order was super basic a double impossible whopper with cheese and a large fry. This lady looked me right in the face after already asking 3 times what’s my order. And she still got it wrong smh last time going to this location. The chain itself is starting to fall apart.
Atmosphere: 1
Food: 1
Service: 1
The employees are inefficient. How is it possible I have to wait 40 minutes for an order? The angry ones were talking on their cell phones while customers were waiting. Very poor service.
Atmosphere: 1
Service: 1
Just sat at the register for 10 minutes after the guy could not figure out how to work the rewards system they literally have posters for in the. Building and outside. While I was in there, the employees just stared at me as they discussed all the things going wrong like them being understaffed, unorganized, some guy took out the trash and went to chop onions, and when I finally got the a guy to help, the same guy who couldn’t work the system, he told me he couldn’t use the register and I’d have to wait more. Then the cashier came, he had his hands full because they’re understaffed, and he said wait, and I’m on my lunch break so I just said screw it, I’ll starve. The food is gonna be trash anyways.
Atmosphere: 1
Food: 1
Service: 1
I've lived near this area 2 MiLE's away for 5 years and I have never come to this BURGER KING. read the reviews and you'd think someone had issues personally why all the bad reviews,but NO!! I had the pleasure of meeting the manager or whoever she was and I informed her I was not trying to be difficult or complain. My order was simple I waited with no one behind me and people in line after me. Waited almost 35 minutes for a fake meat impossible whopper extra tomatoes extra pickle and mayo off the broiler. Large fry and 4 pcs motzey stucks Yes, it can be made off the broiler, UNLESS u have issues with being on the same broiler as beef, because I don't know how they make um 😆 🤣 after all it is BURGER KING!! Any way 35 minutes wait no fries served other cars in my face when I was the only one there, yes I know it takes time to cook but dayum 35 minutes. The meat is practically cooked already. So 35 minutes for a , not complete but cold order is XRAZY. NO FRIES. COLD MOTZERELLA, THEY WERE NOT EVEN BUSY!!! NO ONE WAS THERE OR WAITING ON FOOD!!!
I pull around and tell the ladies at the window and wait another 10 minutes of them looking cra y watching me sit at the window. No fries gives me fries and I say they are cold , waiting 35 minutes plus fir cold fries naw, she like your eating them , I'm like I tried to give them back and told you they were cold, yes I had to taste the food cold whopper cold motzeella cold. The manager was nice but irritated by her workers, just switch to A.I assistance already with 2 workers. People really out here applying to punch a clock. Management has to reinforce integrity personally and professionaly. Interview beyond well, know your personal and stop settling for subpar under mediocre people. QUALITY OVER QUANTITY. CUSTOMER SERVICE OVER SPEEDY SERVICE. If customers are willing to wait then get it all the way rite. I have 3.7 million views please make this low budget but in a good area BURGER KING GET BETTER. IM already semi against fast food. Burger king is a reputable place we know and love. Don't make bks GO DOWN because management doesn't wanna pair proper interviewing with personability. Do they wanna serve, can they manage expectations do they have expectations. I know it's not college ,but integrity and accountability have to meet and matter!! The world can get better if the rite people are cognizant of whom they put out front!! Never comming back well, if the MANAGER IS MAKING MY FOOD THEN YES BUT 4 ME THATS A NO DOG!!!!CUSTOMER SERVICE × QUALITY =Revenue
Atmosphere: 1
Food: 1
Service: 1
tc was great
Atmosphere: 5
Food: 5
Service: 5
This team is great
Atmosphere: 5
Food: 5
Service: 5
My food was hot and fresh and they are so friendly and nice
Atmosphere: 5
Food: 5
Service: 5
New team love it
Atmosphere: 5
Food: 5
Service: 5
Services was wonderful finally they got it right hope fresh and fast
Atmosphere: 5
Food: 5
Service: 5
Restaurantji Recommends
I’ve had the best experience here. The service is really really great. Tishauna the manager took very good care of me
Visited this Burger King and the service that was provided was exceptional!
Atmosphere: 5
Food: 5
Service: 5
Hot and fresh and was fast
Atmosphere: 5
Food: 5
Service: 5
Specifically what I asked not to be in the meal was on it , bread looked old , poor service , and the food is nasty , fries are also poorly seasoned
Atmosphere: 1
Food: 1
Service: 1
I can't even give one star to this location. They were nice enough but slow as molases. Had to wait 20 minutes for two burgers and two fries. Finally got the order only for it to be wrong. Missing half of it. They also got the order wrong. Never again will I go to this location. Get it together people.
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