Food is horrible no flavor I would never spend my money here again chicken horrible noodles was horrible
Atmosphere: 1
Food: 1
Service: 1
Lashay Thomas
This is my favorite location. They have Fresh food... and fast and friendly service. The walnut shrimp will keep you coming back😉
Atmosphere: 5
Food: 5
Service: 5
Arel Weppler
The food was bland & lacked flavor. Not only that but half my family got food poisoning after eating it. We all got diarrhea & threw up a few times. I for one threw up almost immediately after finishing it. The only family members that didn't get sick were the ones that didn't eat/want Panda Express. Horrible food. Never again.
Atmosphere: 1
Food: 1
Service: 1
PAM hireup
I am extremely upset and disappoint I received tonight around 8:15 PM Friday night at the Panda Express on Memorial Drive in Stone Mountain. I ordered a bowl, and the employee did not give the normal portion of noodles. When I politely asked her to add more because the bowl was not full, she ignored me. When it came to the teriyaki chicken, she only gave me one small piece. I told her that I normally receive two pieces, as I order this regularly, but she refused and told me I would have to pay extra. I explained that I am a frequent customer and know what the standard portions usually are, but she was more focused on arguing than providing good customer service. I did not feel valued as a customer at all, and it was clear that it made no difference to her whether I ever came back. Panda Express should be consistent with portion sizes, and this experience was frustrating and unacceptable. I am a delivery driver and normally eat at Panda Express at least twice a week across the city, but I will not be returning to this location again.
Atmosphere: 1
Food: 5
Service: 1
Luckisha Gaspard
Panda express 10/10. Definitely recommend the Beijing beef. Thank me later.
Larry Towns
Food was great
Atmosphere: 4
Food: 4
Service: 4
Chill x Retro Gaming
Very good food, even though the portions aren't the same years ago. Customer service are great to converse with. Atmosphere is very clean.
Atmosphere: 4
Food: 4
Service: 4
D Williams
This is my go to when I have a taste for chow mein because I don't eat authentic Chinese food. They've changed the noodles, which I don't care for, so I add tons of soy sauce. The veggie spring rolls are good when they're fresh and hot.
Food: 4
Arley M
I used to visit this location constantly back when it had amazing service. However in recent times the service has become horrible. I tend to say away from this location and drive 15 minutes to the 78 location. Unfortunately I was in a bit of a rush and decided to visit this location to see if has improved and needless to say it hasn’t. The wait time in drive through was horrible, could barely hear the women who was working the drive through and the cherry on top is the chow Mein isn’t even chow mein. I get most lettuces then anything else. I’m not asking for free food, I’m a paying customer and I feel that the good portion should be more evenly distributed and if they are running low on chow mein, let the customer know instead of giving whatever scraps are left. Maybe this location will be organized again in the future but for now I will continue to say away.
Atmosphere: 2
Food: 2
Service: 1
Darwinn Easley
Let me start by saying the staff is horrible when I entered the restaurant and was going to order no on help me and the item that I wanted wasn't ready I was told it would be 10 minutes wait thumbs down
I’m visiting from Terrell, TX. We went to Panda Express, where my order was initially incorrect. The young man, Tyler, at the Panda near K&G, 8715 W Loop S, Houston, quickly corrected it and provided excellent customer service. He was friendly, polite, and understanding. Thank you, Tyler, for your great assistance.
Atmosphere: 5
Food: 5
Service: 5
Bob Mack
My favorite is the teriyaki and white rice but honestly its all fire to me....
Atmosphere: 5
Food: 5
Service: 5
Monica Ware
Worst location from my experience. The cashier was rude and the food was undercooked grilled teriyaki was disgusting not edible at all. Orange chicken was stale and pepper steak had no flavor .
Atmosphere: 1
Food: 1
Service: 1
A Jackson
Bought food ate it a hour later throwing up going to restroom everything food definitely gave me food poisoning never again
Food: 1
Matthew Kelsey
I usually do not order from any Panda Express stores due to horrible customer service, filthy store or poor quality of food that would make me sick . I gave four stars due to the bathroom could have been cleaner and had a lock on the door However on this day I went to the Stone Mountain location to surprise my wife with dinner from her favorite place. This time the store was cleaned very well, employees courteous polite patience and focus on customer service with all of there customers. We will definitely be back.
Food is horrible no flavor I would never spend my money here again chicken horrible noodles was horrible
Atmosphere: 1
Food: 1
Service: 1
This is my favorite location. They have Fresh food... and fast and friendly service. The walnut shrimp will keep you coming back😉
Atmosphere: 5
Food: 5
Service: 5
The food was bland & lacked flavor. Not only that but half my family got food poisoning after eating it. We all got diarrhea & threw up a few times. I for one threw up almost immediately after finishing it. The only family members that didn't get sick were the ones that didn't eat/want Panda Express. Horrible food. Never again.
Atmosphere: 1
Food: 1
Service: 1
I am extremely upset and disappoint I received tonight around 8:15 PM Friday night at the Panda Express on Memorial Drive in Stone Mountain.
I ordered a bowl, and the employee did not give the normal portion of noodles. When I politely asked her to add more because the bowl was not full, she ignored me. When it came to the teriyaki chicken, she only gave me one small piece. I told her that I normally receive two pieces, as I order this regularly, but she refused and told me I would have to pay extra.
I explained that I am a frequent customer and know what the standard portions usually are, but she was more focused on arguing than providing good customer service. I did not feel valued as a customer at all, and it was clear that it made no difference to her whether I ever came back.
Panda Express should be consistent with portion sizes, and this experience was frustrating and unacceptable. I am a delivery driver and normally eat at Panda Express at least twice a week across the city, but I will not be returning to this location again.
Atmosphere: 1
Food: 5
Service: 1
Panda express 10/10. Definitely recommend the Beijing beef. Thank me later.
Food was great
Atmosphere: 4
Food: 4
Service: 4
Very good food, even though the portions aren't the same years ago. Customer service are great to converse with. Atmosphere is very clean.
Atmosphere: 4
Food: 4
Service: 4
This is my go to when I have a taste for chow mein because I don't eat authentic Chinese food. They've changed the noodles, which I don't care for, so I add tons of soy sauce. The veggie spring rolls are good when they're fresh and hot.
Food: 4
I used to visit this location constantly back when it had amazing service. However in recent times the service has become horrible. I tend to say away from this location and drive 15 minutes to the 78 location. Unfortunately I was in a bit of a rush and decided to visit this location to see if has improved and needless to say it hasn’t. The wait time in drive through was horrible, could barely hear the women who was working the drive through and the cherry on top is the chow Mein isn’t even chow mein. I get most lettuces then anything else. I’m not asking for free food, I’m a paying customer and I feel that the good portion should be more evenly distributed and if they are running low on chow mein, let the customer know instead of giving whatever scraps are left. Maybe this location will be organized again in the future but for now I will continue to say away.
Atmosphere: 2
Food: 2
Service: 1
Let me start by saying the staff is horrible when I entered the restaurant and was going to order no on help me and the item that I wanted wasn't ready I was told it would be 10 minutes wait thumbs down
Food: 3
Service: 1
Restaurantji Recommends
I’m visiting from Terrell, TX. We went to Panda Express, where my order was initially incorrect. The young man, Tyler, at the Panda near K&G, 8715 W Loop S, Houston, quickly corrected it and provided excellent customer service. He was friendly, polite, and understanding. Thank you, Tyler, for your great assistance.
Atmosphere: 5
Food: 5
Service: 5
My favorite is the teriyaki and white rice but honestly its all fire to me....
Atmosphere: 5
Food: 5
Service: 5
Worst location from my experience. The cashier was rude and the food was undercooked grilled teriyaki was disgusting not edible at all. Orange chicken was stale and pepper steak had no flavor .
Atmosphere: 1
Food: 1
Service: 1
Bought food ate it a hour later throwing up going to restroom everything food definitely gave me food poisoning never again
Food: 1
I usually do not order from any Panda Express stores due to horrible customer service, filthy store or poor quality of food that would make me sick . I gave four stars due to the bathroom could have been cleaner and had a lock on the door
However on this day I went to the Stone Mountain location to surprise my wife with dinner from her favorite place. This time the store was cleaned very well, employees courteous polite patience and focus on customer service with all of there customers. We will definitely be back.
Atmosphere: 4
Food: 5
Service: 5
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