THE COOP
5616 Redan Rd C, Stone Mountain
(770) 879-7663
Recent Reviews
Sort by
Atmosphere: {{ item.info.Atmosphere }}
Food: {{ item.info.Food }}
Service: {{ item.info.Service }}
Recommended dishes: {{ item.info['Recommended dishes'] }}
I came in and ordered shrimp and grits. They packed it in a container that could barely close, and the food spilled out into the bag. I showed the employee that my food was wasted, and she acknowledged that the box was messed up but said there was nothing she could do because the food was already in the bag. On top of that, she was cooking food while on her phone and not wearing gloves, which raised serious hygiene concerns. Spoke with owner and he remade my food no problem ❤️
Atmosphere: 1
Food: 1
Service: 1
I ran out the door after getting my food. I looked at it when I arrived home. It tasted as good as it looks, but I forgot my coffee. I went back! No issues. ( 2 fried pork chops)
Atmosphere: 5
Food: 5
Service: 5
I go here often for my mom. It’s good quality food. I’m glad this restaurant is near my home.
Atmosphere: 5
Food: 5
Service: 5
When I ordered a breakfast plate (bacon, eggs etc) with salmon patties on the side $6. I never received my patties or a refund. They should seal each order where no one can access it accept who it’s attended for. Other than that the food is good and affordable.
Atmosphere: 4
Food: 4
Service: 4
If I had an option for NO STARS I would do that but I placed a group order for my staff via GrubHub and the order was canceled. When I called to ask why a rude person answered the phone and said “AND DID” when I said the order was cancelled, then decided to give me a bull excuse saying her boss told them not to fulfill it because the Grubhub prices were wrong. Well then don’t partner with Grubhub
Service: 1
My go-to in the neighborhood! Couldn't ask for friendlier service and the food is so good!
Atmosphere: 5
Food: 5
Service: 5
My daughter and I ordered a socks breakfast tasting most of the items on the menu and everything was delicious!
Food: 5
Service: 3
Now I can't talk about the food because I never got to try it. The lack of customer service can hurt your pockets the way you talk to somebody and the way you handle your orders says a lot about you. 0/10
I am hoping I dont get sick. 1st time coming 😥
Food: 1
The lady at the front with the blonde hair has the worst attitude on the planet. Like she makes it very uncomfortable to be a customer there.i just stop spending my money there.
Atmosphere: 1
Food: 4
Service: 1
Restaurantji Recommends
Poor Coustomer service terrible I would not come back again
Atmosphere: 1
Food: 1
Service: 1
The food is good. Service can use improvement.
Atmosphere: 2
Food: 4
Service: 2
Pancakes tasted burnt, grits were hard, requested cheese on grits and paid extra but did not get it. The beef sausages were ok. I ordered on Doordash but will not be ordering again sadly.
Food: 1
I’ve ordered here twice and unfortunately will not be returning.
The first time, I placed an online order and waited the allotted time shown on my receipt (plus a little extra). When I arrived, not only was my food not ready—it hadn’t even been started. The cashier explained that she was only helping out and didn’t realize the order had come through. I ended up waiting an additional 30 minutes in the restaurant. I let it slide since the food was good and assumed it was a one-off mistake.
A couple of weeks later, I placed another online order. This time, I even called five minutes afterward to confirm. The man who answered told me they were no longer serving breakfast, even though the online ordering site still allowed me to place (and pay for) the order. No one reached out to let me know. If I hadn’t called, I would have just shown up for nothing. I requested a refund, and he said it would be processed.
By Tuesday, the charge had gone from “pending” to “completed,” with no refund. I called again and spoke to a woman who seemed confused by the situation but promised to issue the refund. That was two weeks ago. Nothing.
It’s not about the $30—it’s about integrity. The food itself is good, but customer service and accountability are just as important when running a business. Unfortunately, I won’t be spending my money here again. I do hope the owners make the necessary improvements, because they have the product part right—but that alone isn’t enough to succeed.
Atmosphere: 1
Food: 4
Service: 1
Food was really not that good. Tried the wings since everybody said it was delicious to me. It was very plain.
Atmosphere: 4
Food: 2
Service: 4
Loading...