Dunkin'

220 Peachtree Industrial Blvd, Sugar Hill
(678) 686-6314

Recent Reviews

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Stella

I am extremely disappointed and angry with my experience today. I ordered a sandwich, but when I got to the window, they handed me just a drink. I told the staff this was not what I ordered, and instead of fixing the issue, they told me to drive to another window and wait. I sat there like a fool for almost 10 minutes, staring at a CLOSED window with no one coming out!

Finally, I had to drive all the way back to the first window to ask what was going on, only to be told they gave my food to someone else by mistake. The worst part? Not a single word of apology. If I hadn’t gone back to ask, I could have been left waiting forever at a window that wasn’t even open!

This level of incompetence and lack of basic customer service is absolutely unacceptable.

Atmosphere: 1

Food: 4

Service: 1

Young B

I asked the dude with the beard to put me some cinamon on Top of my drink . He took it and came back with it with non at all, as if he is taking me for a fool. In addition he gave me back the drink and took my straw . I realized that in the middle of the way which had me to make a Uturn and comeback to get the straw. His face was verry straight , he didnt mention anything about it when i told him .it was clear he wasnt focus at all.

Atmosphere: 1

Food: 1

Service: 1

Habon Zekeria

We ordered ice chocolate mocha with decaf and they didn’t put most of the ingredients, bad service and this was not for the first time this happened messing up orders.

Food: 1

Service: 1

Ariful Islam

Service is so fast and they made my drink perfectly.

Deepa Shah

A great stop any day. Amazing service and the staff are the best around.

Atmosphere: 5

Food: 5

Service: 5

Kilanie B.

This Dunkin Donuts is one of the best! Great customer service, fresh food, and a very clean and welcoming environment! This location never disappoints and the staff here are amazing!

Atmosphere: 5

Food: 5

Service: 5

Cynthia Summers

Amazing service! Fast. With a smile!

Atmosphere: 5

Food: 5

Service: 5

Octavius Jackson

I go to this Dunkin’ Donuts every day, and I’m never disappointed. Sarah is the most pleasant manager. I have ever experienced at any Dunkin’ Donuts. Everybody knows her, she greets everyone by name, and the food is always delicious, fast, and delivered with a smile.

Atmosphere: 5

Food: 5

Service: 5

Dimple Patadia

Great service!!

Atmosphere: 5

Food: 5

Service: 5

Super Portal

The service was amazing and the food felt so fresh and delicious.

Atmosphere: 5

Food: 5

Service: 5

Mehul Thakkar

This is our go to Dunkin. Good service and friendly staff.

Atmosphere: 5

Food: 5

Service: 5

Revive Spaces

This Dunkin is really good. I went with my family and service was good and the whole place was clean. Will definitely go again.

Atmosphere: 5

Food: 5

Service: 5

Vishal Ranpura

Amazing service, really liked it

Atmosphere: 5

Food: 5

Service: 5

K P

This Dunkin has great service and understands the customer needs. The staff is very friendly and attentive.

Atmosphere: 5

Food: 5

Service: 5

Madilyn Hutchins

Amazing service and super well kept definitely gonna be my new regular one to stop at

Atmosphere: 5

Food: 5

Service: 5

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