The restaurant is not only over priced ($40 for two L pizzas) but failed to cut the pizza into slices! We literally had to cut them both when we arrived home. Not only that but the dough was soggy and the pizza tasted nasty. STAY AWAY FROM THIS LOCATION!
Atmosphere: 1
Food: 1
Service: 1
Lena Mccaw
My order was not right but I eat it anyway
Atmosphere: 5
Food: 4
Service: 5
Te Williams
Always satisfying. They delivered on time and double cut for a child's party, and the service was great and friendly.
Atmosphere: 4
Food: 4
Service: 5
Hannah Leonard
My partner and I ordered two pizzas, mine with no cheese. They arrive - his is literally folded in half over itself and mine has cheese. We call and ask for a refire on our order. Second pizzas come - mine STILL has cheese on it! We call again and the manager says, “Well I didn’t make it, what do you want me to do?” Maybe double check the pizza before it was sent out wrong a second time?! Honestly kid seemed like he was just young and hadn’t been taught better, but come on!! Now it’s too late for them to fix the order so I didn’t get dinner. Managers, please train your staff better. Not much love, someone with 20+ years in the food and bev industry
Food: 2
Service: 1
Chris Woodson
I understand being busy and not having time to proof your dough properly, but you shouldn’t be satisfied with putting out this product. All flats with the wing order was the last straw.
Atmosphere: 4
Food: 1
Service: 4
Jana Bruce
A couple weeks ago i ordered pickup for a pizza came to the store around 11:20, mind you online they say they close at 12. The doors were locked and an associate that wasn’t even dressed like one came out said and said they closed at 11. Then today i tried to call ahead of time and before i could finish my sentence I was rudely hung up on. I shopped at this location a couple of times that I’ve never had a bad experience before now and I’m just shocked and confused as to what’s going on. I’ve always had good experiences with this restaurant until now and to just be hung up when I was just asking a simple question and I can’t even finish my sentence. It’s just rude. Don’t think I’ll be coming here ever again.
Atmosphere: 1
Food: 1
Service: 1
B Yadi
Been ordering from this location for a while now. Food quality is fairly consistent, but orders are often incomplete. Multiple instances of paying for extra dipping sauces that aren't included, or paying for Hate making a huge stink about missing sauces / getting boneless wings when traditional was ordered, missing seasoning packets but this has happened on more than one occasion. Just sucks getting home and not having what you paid for, reporting on the app has done nothing so I'm leaving a review for others to be aware.
Atmosphere: 3
Food: 3
Service: 3
Eric Scott
Very horrible service! Store recieves order doesn't prepare order when calling in 2 hrs after order was ordered Manager blames it on the address in their system & offers to start making the pizza!!!!
Service: 1
Christopher Peden
They had messed up our delivery however we called the manager; he fixed it and got us the correct pizza. Mistakes happen and he did the right thing. We will return!
The Pizza was warm and hot when I picked it up, Great Customer Service.
Atmosphere: 5
Food: 5
Service: 5
Kadian Carter
If I could give a zero rating I sure would. My order was estimated for pick up in 15 minutes but when I went to pick up I was told an extra 20 minutes wait however I still did not received it almost 1.5 hours later.The cashier was unprofessional and so rude. When I ask what’s taking so long his response was obviously we are short staff.
Service: 1
Sarah Ferguson
My order was estimated to be delivered in 40 minutes but I received it almost 1.5 hours later. When I contacted the manager, he was not only clueless but also unprofessional and rude. In an economy where people are constantly getting laid off and desperately looking for work, it's extremely infuriating to see this manager not even hide the fact that he isn't grateful to still be employed. Give his job to someone who actually wants it and I promise that they will not only do it better but also bring in positive ratings to this poorly functioning location.
Atmosphere: 1
Food: 1
Service: 1
Bryan Ferguson
Absolutely terrible location. Waited over an hour and a half for our food and when we called to ask what the issue was the manager was extremely rude.
Atmosphere: 1
Food: 1
Service: 1
F Pridgen
Picked up my pizza today around 5:15ish. The manager (curly hair Caucasian guy) appeared to fussing at his coworkers. Another employee alerts him that I’m customer that needs to pay. He doesn’t even look over at me, manager just gives a hand gesture, as if he was telling me and the employee to wait. Manager starts rolling dough and then comes to the cash register. Takes my payment and asks do I want a receipt. I told him no. He then walks away. He doesn’t wash his hands and goes right back to rolling dough. His attitude was terrible and he does not need to be a manager. He needs guidance on good customer service and food safety.
The restaurant is not only over priced ($40 for two L pizzas) but failed to cut the pizza into slices! We literally had to cut them both when we arrived home. Not only that but the dough was soggy and the pizza tasted nasty. STAY AWAY FROM THIS LOCATION!
Atmosphere: 1
Food: 1
Service: 1
My order was not right but I eat it anyway
Atmosphere: 5
Food: 4
Service: 5
Always satisfying. They delivered on time and double cut for a child's party, and the service was great and friendly.
Atmosphere: 4
Food: 4
Service: 5
My partner and I ordered two pizzas, mine with no cheese. They arrive - his is literally folded in half over itself and mine has cheese. We call and ask for a refire on our order. Second pizzas come - mine STILL has cheese on it! We call again and the manager says, “Well I didn’t make it, what do you want me to do?” Maybe double check the pizza before it was sent out wrong a second time?! Honestly kid seemed like he was just young and hadn’t been taught better, but come on!! Now it’s too late for them to fix the order so I didn’t get dinner. Managers, please train your staff better. Not much love, someone with 20+ years in the food and bev industry
Food: 2
Service: 1
I understand being busy and not having time to proof your dough properly, but you shouldn’t be satisfied with putting out this product. All flats with the wing order was the last straw.
Atmosphere: 4
Food: 1
Service: 4
A couple weeks ago i ordered pickup for a pizza came to the store around 11:20, mind you online they say they close at 12. The doors were locked and an associate that wasn’t even dressed like one came out said and said they closed at 11. Then today i tried to call ahead of time and before i could finish my sentence I was rudely hung up on. I shopped at this location a couple of times that I’ve never had a bad experience before now and I’m just shocked and confused as to what’s going on. I’ve always had good experiences with this restaurant until now and to just be hung up when I was just asking a simple question and I can’t even finish my sentence. It’s just rude. Don’t think I’ll be coming here ever again.
Atmosphere: 1
Food: 1
Service: 1
Been ordering from this location for a while now. Food quality is fairly consistent, but orders are often incomplete. Multiple instances of paying for extra dipping sauces that aren't included, or paying for Hate making a huge stink about missing sauces / getting boneless wings when traditional was ordered, missing seasoning packets but this has happened on more than one occasion. Just sucks getting home and not having what you paid for, reporting on the app has done nothing so I'm leaving a review for others to be aware.
Atmosphere: 3
Food: 3
Service: 3
Very horrible service! Store recieves order doesn't prepare order when calling in 2 hrs after order was ordered Manager blames it on the address in their system & offers to start making the pizza!!!!
Service: 1
They had messed up our delivery however we called the manager; he fixed it and got us the correct pizza. Mistakes happen and he did the right thing. We will return!
Atmosphere: 5
Food: 5
Service: 5
It is the best pizza of these franchises...
Atmosphere: 4
Food: 5
Service: 5
Restaurantji Recommends
The Pizza was warm and hot when I picked it up, Great Customer Service.
Atmosphere: 5
Food: 5
Service: 5
If I could give a zero rating I sure would. My order was estimated for pick up in 15 minutes but when I went to pick up I was told an extra 20 minutes wait however I still did not received it almost 1.5 hours later.The cashier was unprofessional and so rude. When I ask what’s taking so long his response was obviously we are short staff.
Service: 1
My order was estimated to be delivered in 40 minutes but I received it almost 1.5 hours later. When I contacted the manager, he was not only clueless but also unprofessional and rude.
In an economy where people are constantly getting laid off and desperately looking for work, it's extremely infuriating to see this manager not even hide the fact that he isn't grateful to still be employed. Give his job to someone who actually wants it and I promise that they will not only do it better but also bring in positive ratings to this poorly functioning location.
Atmosphere: 1
Food: 1
Service: 1
Absolutely terrible location.
Waited over an hour and a half for our food and when we called to ask what the issue was the manager was extremely rude.
Atmosphere: 1
Food: 1
Service: 1
Picked up my pizza today around 5:15ish. The manager (curly hair Caucasian guy) appeared to fussing at his coworkers. Another employee alerts him that I’m customer that needs to pay. He doesn’t even look over at me, manager just gives a hand gesture, as if he was telling me and the employee to wait. Manager starts rolling dough and then comes to the cash register. Takes my payment and asks do I want a receipt. I told him no. He then walks away. He doesn’t wash his hands and goes right back to rolling dough. His attitude was terrible and he does not need to be a manager. He needs guidance on good customer service and food safety.
Atmosphere: 1
Food: 5
Service: 1
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