Scoops Sugar Hill

What’s up with the size of the ice cream scoops???? $5.50 for a tiny bit on huge waffle cone !!!
When I asked why, their response was that the employee was new, which I understand, but , you still charging $5.50 for a tine scoop of ice cream !!!!

Atmosphere: 4

Food: 4

Great ice cream place in the heart of a wonderful small town.

Atmosphere: 5

Food: 5

Service: 5

Recommended dishes: Waffle Cone

Been here twice now, staff is great! Lots of great original ice cream flavors (Michigan Pothole) as well as some classics. The snacks and candy are “must try” worthy as well. Addy was great my first go around there and Alex & Chloe were great my second time around as well. Wish this place had later hours because it’s awesome.

Atmosphere: 5

Food: 5

Service: 5

Recommended dishes: Cookie Cone, Waffle Cone

Scoops is my husband’s favorite ice cream place! We visited here on a rainy day and fell in love with their fresh creamy ice cream. The best is Oreo Cheesecake and they make other flavors in Cheesecake. They have several types of waffle cones to try too! It is a small hidden gem in downtown Sugar Hill. The service is great and they greet you with a smile. Try them out!

Atmosphere: 5

Food: 5

Service: 5

Staff is rude. They'll kick everyone out in line when it turns 9:00 and say that you should have checked the time. The ice cream is okay. I won't be back; hopefully your experience is better.

Parking: None

Atmosphere: 3

Food: 2

Service: 1

This place is awesome, staff is super friendly and professional. I love this place. Take my daughter here all the time. Ariel and Adin are super friendly and I appreciate that. All the employees here are awesome.

Atmosphere: 1

Food: 1

Service: 1

The store was cute and so far in the back. Wouldn't even know its there. When you enter, it's like entering a candy land.
The ice cream was many flavors to choice from, including cones.
( which was not pictured, it was raining)
They sure give you a big scoop when you ask for only one.

Atmosphere: 4

Food: 4

Service: 4

Nasty customer service!
Will never try it again.
Schedule on the door says Open till 10:00PM and they said at 9:04PM that they were closed already, even if they were still helping customers out. We just wanted 1 scoop too... we were told they closed at 9PM because they are on Winter Schedule (today is July 1st). :-(((

Great staff and affordable ice cream!

Atmosphere: 5

Food: 5

Service: 5

Recommended dishes: Waffle Cone

Delicious!

Atmosphere: 5

Food: 5

Service: 5

Great ice cream shop!

Atmosphere: 5

Food: 5

Service: 5

Recommended dishes: Waffle Cone

This is my go-to ice shop. The ice cream is fantastic, and the customer service is usually excellent, BUT today, I went in there and left disappointed. It seemed like the guy helping me today did not want to do his job. They were out of all the flavors that are usually there, and he had an attitude about checking to see if they had any in the back, and of course, they “didn't,” then he refused to mix the toppings in properly. I asked him to mix in Oreos, and instead, he added some to the top and said that was all he could do. Crazy!!!!! Super disappointing.

Atmosphere: 1

Food: 3

Service: 1

We love Scoops! We come in pretty frequently since we work upstairs, and everyone is always super friendly and helpful. We've tried ice cream, truffles, and a caramel apple and everything was delicious.

Atmosphere: 5

Food: 5

Service: 5

High quality ice cream meets great customer service. I love the lemon cheesecake, the flavor is bold and refreshing I enjoy tasting other flavors but always go back to my faithful. Parking is in the garage and seating available outside in the court.

Atmosphere: 5

Food: 5

Service: 5

Recommended dishes: Waffle Cone

This is going to sound Petty but a few more flavors would not hurt especially rum raisin ?

Atmosphere: 5

Food: 5

Service: 5