I just want to support the owner of this business and really hope they will pay attention to the service and staff, they are very slow and sometimes do not know what kind of drink I am requesting (it’s a regular Starbucks drinks). Also, vegetarian sandwiches are always out of stock. I really hope you will do something with it because the location is very nice and expectations are really high.
Atmosphere: 5
Food: 4
Service: 4
Crystal Dunagan
Today was the first time I came to the Starbucks. The girl that took our order and made our drinks was absolutely fabulous. Her name was Angela and I look forward to coming back!
Atmosphere: 5
Food: 5
Service: 5
JUN PAN
So bad service. Never ordering any drinks from there
Service: 1
ashley j
Twice I've ordered an iced matcha latte and it tasted like chocolate. Makes me think they don't wash their blenders or something.
Eden
the workers are awful😂 like it's funny how miserable they are. so could use some better people, and the coffee was extremely watered down? like that's what it tasted like...
Atmosphere: 1
Food: 1
Service: 1
Yamazaki
came here on 7:40 pm and they said closed，how funny
Leah C
I was really surprised by the response I received today. I often order cold foam with hot drinks at this location and others, but today I was told that it’s not possible. I’ve never had this issue before, and I’ve had cold foam added to hot drinks many times without any problem. To make matters worse, instead of making the drink as I requested, I was given a cold drink without being informed.
I understand that staff might have specific guidelines, but it’s important to follow customer instructions and not make decisions for them. staff should be better trained to accommodate customizations like this and communicate clearly if there’s a problem with fulfilling an order.
Service: 1
Rona Anderson
Please open a Starbucks drive through in sugar hill. 🙏🏽🙏🏽🙏🏽🙏🏽🤦♀️please
K S
I was the only one there at about 7pm . I was not greeted even though she saw me standing and walking up to the counter. I asked if this was the full menu cause I did not see java chip since and she said "no is that all you want" in a bad attitude. I said no, Im just trying to see what else I would want to order". I asked what can i get with my gift card balance for like $3.86 for something and she said youre going to have to pay the differnce. I said thats fine, obviously I know even if its $1 , thats fine I know theres nothing at SB for $3 lol.
She just stood with a blank monotone voice and didnt even suggest anything or offer me the full menu while i looked on my phone she just stared at me. I said "thats fine ill just use the gift card at a later time". and she still didnt say have a nice day or anything. if you dont like your job, then quit. Usually SB baristas are friendly but this barista is not meant for this.
avoid this location, lazy baristas - bad service - and always “out of cold brew” (an hour after opening..smh)
Atmosphere: 1
Food: 1
Service: 1
Chris Walker
Barista failed to inform me they had no straws and could not get any either after making 3 of our drinks. Seemed irritated when I questioned her on it but I think the problem is also due to there being only 1 barista present. Not very easy to drink some of these without a straw.
Service: 2
Steve Uriz
This Starbucks location is a real hit or miss.. more miss and hit.
rabi pal
Best service .. quick and well maintained brand name .. its inside Kroger so all google users if you reading this - get prepared this does not have drive through ..
Atmosphere: 5
Food: 5
Service: 5
David Hancock
Well, what do you expect from a Kroger Starbucks. Coffee not particularly hot and tastes like it’s been in the air pot too long.
Thank you. Great location. Friendly staff
Atmosphere: 5
Food: 5
Service: 5
I just want to support the owner of this business and really hope they will pay attention to the service and staff, they are very slow and sometimes do not know what kind of drink I am requesting (it’s a regular Starbucks drinks). Also, vegetarian sandwiches are always out of stock. I really hope you will do something with it because the location is very nice and expectations are really high.
Atmosphere: 5
Food: 4
Service: 4
Today was the first time I came to the Starbucks. The girl that took our order and made our drinks was absolutely fabulous. Her name was Angela and I look forward to coming back!
Atmosphere: 5
Food: 5
Service: 5
So bad service. Never ordering any drinks from there
Service: 1
Twice I've ordered an iced matcha latte and it tasted like chocolate. Makes me think they don't wash their blenders or something.
the workers are awful😂 like it's funny how miserable they are. so could use some better people, and the coffee was extremely watered down? like that's what it tasted like...
Atmosphere: 1
Food: 1
Service: 1
came here on 7:40 pm and they said closed，how funny
I was really surprised by the response I received today. I often order cold foam with hot drinks at this location and others, but today I was told that it’s not possible. I’ve never had this issue before, and I’ve had cold foam added to hot drinks many times without any problem. To make matters worse, instead of making the drink as I requested, I was given a cold drink without being informed.
I understand that staff might have specific guidelines, but it’s important to follow customer instructions and not make decisions for them. staff should be better trained to accommodate customizations like this and communicate clearly if there’s a problem with fulfilling an order.
Service: 1
Please open a Starbucks drive through in sugar hill. 🙏🏽🙏🏽🙏🏽🙏🏽🤦♀️please
I was the only one there at about 7pm . I was not greeted even though she saw me standing and walking up to the counter. I asked if this was the full menu cause I did not see java chip since and she said "no is that all you want" in a bad attitude. I said no, Im just trying to see what else I would want to order". I asked what can i get with my gift card balance for like $3.86 for something and she said youre going to have to pay the differnce. I said thats fine, obviously I know even if its $1 , thats fine I know theres nothing at SB for $3 lol.
She just stood with a blank monotone voice and didnt even suggest anything or offer me the full menu while i looked on my phone she just stared at me. I said "thats fine ill just use the gift card at a later time". and she still didnt say have a nice day or anything.
if you dont like your job, then quit. Usually SB baristas are friendly but this barista is not meant for this.
Service: 1
Restaurantji Recommends
avoid this location, lazy baristas - bad service - and always “out of cold brew” (an hour after opening..smh)
Atmosphere: 1
Food: 1
Service: 1
Barista failed to inform me they had no straws and could not get any either after making 3 of our drinks. Seemed irritated when I questioned her on it but I think the problem is also due to there being only 1 barista present. Not very easy to drink some of these without a straw.
Service: 2
This Starbucks location is a real hit or miss.. more miss and hit.
Best service .. quick and well maintained brand name .. its inside Kroger so all google users if you reading this - get prepared this does not have drive through ..
Atmosphere: 5
Food: 5
Service: 5
Well, what do you expect from a Kroger Starbucks. Coffee not particularly hot and tastes like it’s been in the air pot too long.
Atmosphere: 4
Food: 3
Service: 4
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