Ordered 2 Philly Cheese steak had no peppers or onions bland!! So disappointed!!
Atmosphere: 1
Food: 1
Service: 3
mike williams
They had the prices wrong on the board but it was we don't care
Atmosphere: 2
Food: 3
Service: 1
Jimmy James
Clean ,warm atmosphere, cheese steak was awesome
Atmosphere: 5
Food: 5
Service: 5
Jim Lahey
This food was old enough to vote. The roast beef was fried. That is a new one for me. Disgusting, I wouldn't be shocked if it makes me sick
Atmosphere: 3
Food: 1
Service: 2
Keshia Whigham
Every time I come through this drive-through, it seems like they’re so busy but they have no one in the inside or the outside when I go to order she gives me attitude all the time and I asked that are you good baby? Is everything good? She say you ain’t my mama. I said I was just asking you was you good because you wasn’t answering me Then she yelled at the intercom and told me bye Yelling at me so I told you lost money to this business and she said who cares is this the type of service that we post to get when we get off work and you order from these people faithfully all the time. If you don’t like your job, then why If you’re not gonna give good customer service leave The job
Atmosphere: 1
Food: 1
Service: 1
Tim Hall
Delicious milkshake, served quickly, and clean bathrooms.
Atmosphere: 5
Food: 5
Service: 5
V Lester
Food was good but I didn't receive everything i ordered so had to go back in
Atmosphere: 4
Food: 4
Service: 3
Marcus Blash
Ordered chicken strips/tenders. Chicken and fries were overcooked. I was highly disappointed. The only thing that was good was the bottle of water. I won't visit Arby's again.
Atmosphere: 3
Food: 1
Service: 4
Keith Rogers
03/15/2025 7:00 pm the most rude and hateful crew I have ever seen!!!! Not only to my wife and myself but the man in front of us also! We will NEVER be back!!!! Arby's corporate you need to pay them a visit!!?!
Atmosphere: 1
Service: 1
J.H K
I used a coupon to try Arby’s burger for the first time, but when I opened the bag, it looked like the burger had survived a natural disaster—squished bun, overcooked patty, pure tragedy. Maybe this was my punishment for daring to use a coupon? Meanwhile, everyone else gets a royal feast of Curly Fries, and I get the sad crumbs from the fryer.
Clean eating area & restroom. Very courteous staff. Gotta love Arby's burgers... hope they never take off the menu.. oh but I woul like the choc mint shake a regular;)
Atmosphere: 5
Food: 5
Service: 5
Derrick Brown
I was serviced in the drive thru by the general manager Shunu. She made sure made food was fresh. Also she smiled the entire time I was being serviced. It was the best service I've had in a while at a fast food restaurant. I would return because of her professionalism and courteous attitude. Thank you Shunu for making my evening.
Food: 5
Service: 5
Recommended dishes: Roast Beef
CORN POP
Looked online to see what time they closed. Website said 11pm. Made a mobile order just before 10pm, after making payment through the app, it said my order was ready for pick up tomorrow morning at 10am! The app said the store was closing at 10:30pm and I only live 10 minutes away. I am not able to pick up the food tomorrow morning, as I work in Cumming, but that's besides the point! I was wanting to eat my dinner tonight! There was no option to cancel the order or to get a refund. I called the store and no one answered.
I'll NEVER DO BUSINESS AT ARBY'S AGAIN
Atmosphere: 1
Food: 1
Service: 1
Jay Gordon
It always adds a little to the experience when the cashier remembers your name and what you like. Great job. Beyond the expectations.
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Fire Roasted Philly with Curly Fries and a Dr Pepper, French Dip, Roast Beef, Greek Gyro, Classic Roast Beef, Double Roast Beef
Kristina Sooy
GREAT customer service! Mr. Darryl recommended the marinara sauce with the mac n’ cheese bites and he was not wrong. Delicious ?
Ordered 2 Philly Cheese steak had no peppers or onions bland!! So disappointed!!
Atmosphere: 1
Food: 1
Service: 3
They had the prices wrong on the board but it was we don't care
Atmosphere: 2
Food: 3
Service: 1
Clean ,warm atmosphere, cheese steak was awesome
Atmosphere: 5
Food: 5
Service: 5
This food was old enough to vote. The roast beef was fried. That is a new one for me. Disgusting, I wouldn't be shocked if it makes me sick
Atmosphere: 3
Food: 1
Service: 2
Every time I come through this drive-through, it seems like they’re so busy but they have no one in the inside or the outside when I go to order she gives me attitude all the time and I asked that are you good baby? Is everything good? She say you ain’t my mama. I said I was just asking you was you good because you wasn’t answering me Then she yelled at the intercom and told me bye Yelling at me so I told you lost money to this business and she said who cares is this the type of service that we post to get when we get off work and you order from these people faithfully all the time. If you don’t like your job, then why If you’re not gonna give good customer service leave The job
Atmosphere: 1
Food: 1
Service: 1
Delicious milkshake, served quickly, and clean bathrooms.
Atmosphere: 5
Food: 5
Service: 5
Food was good but I didn't receive everything i ordered so had to go back in
Atmosphere: 4
Food: 4
Service: 3
Ordered chicken strips/tenders. Chicken and fries were overcooked. I was highly disappointed. The only thing that was good was the bottle of water. I won't visit Arby's again.
Atmosphere: 3
Food: 1
Service: 4
03/15/2025 7:00 pm the most rude and hateful crew I have ever seen!!!! Not only to my wife and myself but the man in front of us also! We will NEVER be back!!!! Arby's corporate you need to pay them a visit!!?!
Atmosphere: 1
Service: 1
I used a coupon to try Arby’s burger for the first time, but when I opened the bag, it looked like the burger had survived a natural disaster—squished bun, overcooked patty, pure tragedy. Maybe this was my punishment for daring to use a coupon? Meanwhile, everyone else gets a royal feast of Curly Fries, and I get the sad crumbs from the fryer.
Food: 1
Service: 1
Restaurantji Recommends
Clean eating area & restroom. Very courteous staff. Gotta love Arby's burgers... hope they never take off the menu.. oh but I woul like the choc mint shake a regular;)
Atmosphere: 5
Food: 5
Service: 5
I was serviced in the drive thru by the general manager Shunu. She made sure made food was fresh. Also she smiled the entire time I was being serviced. It was the best service I've had in a while at a fast food restaurant. I would return because of her professionalism and courteous attitude. Thank you Shunu for making my evening.
Food: 5
Service: 5
Recommended dishes: Roast Beef
Looked online to see what time they closed. Website said 11pm.
Made a mobile order just before 10pm, after making payment through the app, it said my order was ready for pick up tomorrow morning at 10am! The app said the store was closing at 10:30pm and I only live 10 minutes away.
I am not able to pick up the food tomorrow morning, as I work in Cumming, but that's besides the point! I was wanting to eat my dinner tonight!
There was no option to cancel the order or to get a refund. I called the store and no one answered.
I'll NEVER DO BUSINESS AT ARBY'S AGAIN
Atmosphere: 1
Food: 1
Service: 1
It always adds a little to the experience when the cashier remembers your name and what you like. Great job. Beyond the expectations.
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Fire Roasted Philly with Curly Fries and a Dr Pepper, French Dip, Roast Beef, Greek Gyro, Classic Roast Beef, Double Roast Beef
GREAT customer service! Mr. Darryl recommended the marinara sauce with the mac n’ cheese bites and he was not wrong. Delicious ?
Food: 5
Service: 5
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