Dunkin'
3154 Lawrenceville-Suwanee Rd STE 101, Suwanee
(770) 932-2933
Recent Reviews
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TERRIBLE TERRIBLE TERRIBLE. Got my order wrong TWICE. It was 3 doughnuts and an iced coffee. Then i found a hair on my doughnut, the lady was unapologetic and almost was unable to give me a refund
Good customer service. This location might be open 24 hours. Drive through available. Dine in or takeout out. Located next to gas station. Parking can be limited. Delivery services will need to go inside during day light hours. FYI delivery services that prepare the order upon your arrival per the employee at this location.
Atmosphere: 4
Service: 4
I would like to truly think a person called Sangita.She works at dunkin' donuts and she made my son's experience the best he's ever had. When I went in, she handled him like a true pro, And mother. I'm truly thankful for the service that she gave my son.He's only 10 years old and I was truly amazed.You need more employees just like her. So thank you sangita and thank you dunkin donuts.
Kid-friendliness: Absolutely, kid friendliness.Please take your child to this establishment and you'll be amazed
Wheelchair accessibility: You can roll right through the door from the sidewalk
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Donuts
Charging for ice is wild.
Channezze just made my favourite ice coffee quite well, best coffee for life! Thank u
Atmosphere: 5
Food: 5
Service: 5
Maple bacon croissant tasted like an ashtray & brought me flashbacks of my dad beating me. 0/10. I don’t do a lot of reviews but this was absolutely disgusting
Food: 1
Service: 3
They were open early and very fast.
Atmosphere: 4
Food: 5
Service: 4
About once a month, I place a large order for my business through UberEats from this Dunkin & they always nail it! Fresh donuts & a great variety, with a 4 am delivery to boot. Plus they have jelly filled munchkins! We (50+ delivery drivers) appreciate y’all!
Food: 5
Service: 5
I wonder which Lawrenceville Suwannee location threw the young ladies food on the floor and gave it back to her thinking she didn’t see 🤢 🤮 everyone if you can go to the one on sugarloaf on old Norcross and Herrington by the qt McDonald’s chick-fil-A next to the pharmacy
I bought a bagel with cream cheese, but the bagel was super hard, like it was 3 days old. I don't understand why they don't make fresh bagels everyday. I will not buy from that place again!
Restaurantji Recommends
The lady taking order was rude she huffed in puffed at my order in of course the drink was wrong this is the second time but last time I will use that location Starbucks customer service is way better I rather pay higher then to get treated poorly
Atmosphere: 1
Food: 1
Service: 1
Sweet ladies, sweet coffee. Great warmth for my morning both from the people and the drinks and eats.
Atmosphere: 5
Food: 5
Service: 5
I ordered a $6 meal and when I revived my hot coffee I saw something underneath the lid and there was a fly…this means that the container it came from has not been clean nor is the atmosphere sanitary enough to where fly are not produced. I’m very disappointed especially when I went inside to inform the staff and I was met with nonchalant and they gave a new coffee that more than likely was wheee my last coffee with the fly came from!!
Atmosphere: 1
Food: 1
Service: 2
Recommended dishes: Bacon Egg and Cheese, Hash Browns
Wow! What a great Dunkin’ location! Staff was amazingly undertrained!. The food was up to standard, but the staff may not have been properly trained to add the order to point of sale. We ordered something very simple, and we were very nice every part of the learning process. I can tell you with certainty that the staff is not the issue at all and this is a quality location. The one “problem” is the lady we spoke to who carried herself as a true manager without any of the humanity that came with it. She’s would be great at a lot of things, managing a dunkin’ location is not one of them. We recognize that, keep making excellent food and the proper management will come! As a little bonus, I was told later this woman called us scammers…
Parking: Excellent.
Atmosphere: 1
Food: 1
Service: 1
Recommended dishes: Donuts, Bacon Egg and Cheese, Doughnut, Egg and Cheese
Always a go to for me
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Bacon Egg and Cheese, Dunkin' Refreshers
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