The Honey Baked Ham Company

This is my first time at this establishment and all I can say is they need to find a better system. I pre-ordered/prepaid for a honey ham and a broccoli bacon bliss side. After waiting for 25 minutes in the prepaid line I was met with the disappointment of them running out of the side I ordered. Before writing this review I researched the history of reviews in this place and found multiple instances of the exact same thing happening. The've run out of several sides and even the honey ham which would have a huge impact on someone's special holiday dinner. So if you're depending on utilizing this establishment for any important holiday meal, Don't.

Atmosphere: 4

Food: 4

Service: 2

Recommended dishes: 9-9 99 lb Honey Baked Ham

I purchased $500 in gift cards. The manager did not say thank you AND he was rude. There was no customer service from the management. However, shoutout to Abby, the young lady there was very sweet. I have used this location for years for my school staff meetings and lunches. Chris was amazing at customer service! But with Chris gone, it no longer has the same level of professionalism and customer service. I will drive a few more miles to give my business.

Service: 1

The service and atmosphere was great.

Atmosphere: 5

Food: 5

Service: 5

They’re always very welcoming here, and I’ve never had any issues with my orders!

Food: 5

Service: 5

They’re always very welcoming here, and I’ve never had any issues with my orders!

Food: 5

Service: 5

Clean location.

Atmosphere: 5

Food: 5

Service: 4

I love the one who makes the sandwiches, a red-haired woman, very fast, by the way, it didn't take even 5 minutes in the store and the sandwich was well made, very

Atmosphere: 5

Food: 2

Service: 5

Brandy and Torren were great! I also had some reward money to spend that I didn’t know about and made it even better on the bottom line…

Atmosphere: 5

Food: 5

Service: 5

Very good customer service and great turkey and ham.

Atmosphere: 5

Food: 5

Service: 5

Bait and switch.. ordered a 1/4 ham and Turkey online.. came in to pick it up and was told the smallest they had was $98…. If you’re not going to hold a reservation, state that clearly when making a reservation.

Great place to get a sandwich - flavorful turkey and great Mac n cheese.

Atmosphere: 5

Food: 5

Service: 5

I pre-ordered food for Thanksgiving and when. I got to this location to pick up my food, I was told that they were out of 2 items that I pre-ordered and paid for? They didn’t have the cornbread stuffing or the white dinner rolls? How does that happen if it’s pre-ordered and reserved?

Atmosphere: 3

Food: 3

Service: 2

Must have been 50 people in line , glad I prepaid. Went to front and got my items and left. Thank goodness I prepaid. Happy Thanksgiving will be great.

Atmosphere: 5

Food: 5

Service: 5

Fast and sufficient.

Atmosphere: 5

Food: 5

Service: 5

Highly suggest getting the smoked turkey! This is probably the best turkey I've ever had.

Atmosphere: 4

Food: 5

Service: 5