came here at 7pm only for me to walk at 7:10pm because no one came to check to see if anyone new came, but there sure was laughter in the back kitchen š«¤
Atmosphere: 1
Food: 1
Service: 1
Saurabh O
The entire crew was awesome. Do not recollect the Server name, but she was very polite and gave good recommendations. Thank you to her.
Atmosphere: 4
Food: 4
Service: 4
Recommended dishes: Mozzarella Cheese Sticks, Big Steak Omelette Breakfast
Barbara Christopher
Very nice IHOP place in Suwane Georgia nice pancakes as well
Kid-friendliness: Kids menu
Atmosphere: 4
Food: 5
Service: 4
Recommended dishes: Scrambled Eggs, French Toast, Hash Browns, Big Steak Omelette Breakfast, Cupcake Pancakes
Keke Rekwest
They took too long to sit us down without a word, we were waiting almost an hour. And then they sat us down and we waited another hour and they didnāt even tell us nothing from the start and left when the waitress put the forks and menus down. They left us without a clue in the world of what may he happening if there was a wait or not and there was surely not a wait because there was many many tables open.
Dylan Richburg
My 2 friends and I came in. We ordered 2 Breakfast Samplers and a Split Decision. It was a little over an hour until our food arrived. We were greeted well and in a timely manner. However after we had been waiting for the food 20 minutes the server stopped coming by to check on us. We patiently sat and waited. We noticed how she went to tables around us but never us. She didnāt even make eye contact. We watched 10 tables receive their food before us, only 3 of which sat down before us and 2 of them were barely 10 minutes before we sat. Iāll spare the details but tables with 1 people to 5 were all served before us. Many of them left by time we received our food. The pancakes finally came out first, and not at the same time. It took about 10 minutes to get all of the food. And 2 of the 3 orders were messed up. Because the food didnāt come out at the same time we had to update the server of the mistakes 1 at a time but it took so long for the first one to be corrected we opted to not ask for anything us. Unfortunately the server continued their routine of not coming by. My friends were long since ready to walk out. It also took 20 minutes to get the check. Our meals were at least comped 50%. Overall this wasnāt a pleasant experience and we wonāt be coming back. Iām not sure what the main issue was. Whether it was the server, the system, or the kitchen. What was communicated to us was that āthe kitchen messed up the table numbersā. Personally I have plenty of serving experience so Iām not quite sure what that meant in terms of the food coming so late and being incorrect. For the server, Iād advise checking in with your tables on a timely amount of time, especially when there is something wrong and they are still waiting. Customers should not have to leave the table and find you to receive service. Good luck and respectfully, do better.
Atmosphere: 1
Food: 1
Service: 1
Carolyn Minor
Pancakes are great!
Atmosphere: 3
Food: 4
Service: 4
Recommended dishes: Scrambled Eggs
Mariana Restrepo
Wow! I just left this place after an hour and 10 minutes waiting for our food and we never got the food. We were a party of 4, decided to come for breakfast in our break from work. We ordered one dish each and a dessert to share. After 50 minutes waiting for our food, the server came and told us our order never went through and the kitchen never received it due to some work AT&T was doing next door. She offered to redo our order and wrote everything down. So far it was fine because you think āitās not her fault sheās just a victim of that work being done next doorā. 10 minutes later this gentleman comes and say ādue to the situation, we donāt have connection to take credit card payments and we are only taking cashā. Neither of us was carrying cash at the moment, we told him and he responded very quickly āthatās the only way to take payments right now soā¦ā. Now, I understand this is not their fault and itās out of their hands, but how they handled was horrible and it was a terrible service.
If you have a table that has been waiting for their food and you told them that you are redoing their order after a 50 minutes wait, you donāt go to them and tell them either you pay cash or you leave when they already were told that their food order was redone and food was being finally made. We wasted almost two hours there only waiting and being treated horrible by this gentleman.
Atmosphere: 1
Food: 1
Service: 1
Neveah Morris
Terrible is an understatement. Everyone around us received there food even though we ordered before them. By the time our food was brought to us we had waited 2 hours. The food was not correct one person ordered strawberry pancake....the strawberries were not on that pancake. Strawberry was not in the room with us. My sister ordered chocolate chocolate chip pancakes, she found a FRENCH FRY in-between her pancakes. Never coming back here again, waitresses were gossiping in the kitchen. It's so bad I want to give it 0 stars, but that's not possible so I gave them a 1. I do not recommend this place.
Atmosphere: 1
Food: 1
Service: 1
Cue iSaidCue
I'm not sure who needs to hear this, but Charlene deserves a raise. The way she greeted me when I walked in set the tone for my entire experience. I've never felt such a warm / genuine greeting anywhere else. Wish there were non dairy coffee creamer options but otherwise everything was cool.
Atmosphere: 4
Food: 4
Service: 5
Anthony Ramesh
Service is fantastic. Food and atmosphere is as expected. Predictable taste is always good for me. Wish they had Coke products though
Atmosphere: 4
Food: 4
Service: 5
Recommended dishes: Scrambled Eggs, French Toast, Egg White Vegetable Omelette, Chocolate Chocolate Chip Pancakes
What major business cannot cash a one hundred dollar bill? The excuses were all unacceptable! Also, keep in mind that $30 was for the meal...
Atmosphere: 3
Food: 4
Service: 2
James Son
IHOP is not a please where service and professionalism to be of a high standard these days. Although I only had a brief time to see few of the staff interact with each other and customers this morning, they were professional and prompt with most staff being very responsive and using āsir and maāamā. I am glad the stand of service I grew up with is still alive at this IHOP.
Atmosphere: 4
Food: 5
Service: 5
Newbreedc 313
One of the better ihops I've been. The service was good.. the server was berry timid.. affective overall. Food was good.
Atmosphere: 4
Food: 5
Service: 5
Recommended dishes: Scrambled Eggs, Big Steak Omelette Breakfast, Buttermilk Pancakes
Jas B
This must be the best Ihop restaurant we had breakfast. It's very clean, I was expecting to wait longer on food, but it came out very quickly after ordering. Also, must mention, the service was pleasant.
Atmosphere: 4
Food: 4
Service: 5
Suzanne Wieczorek
My son and I went around noon yesterday. We stood up front for several minutes with employees just looking at us and not saying anything. Finally, we were seated. It was quite a while before our server came to the table. The food did come out quickly and was good however we had to eat listening to employees socialize by the front door. One walked by "singing" loudly. The server never checked back in with us until she put our check on the table. It was not a pleasant experience. We definitely won't go back to this location again.
came here at 7pm only for me to walk at 7:10pm because no one came to check to see if anyone new came, but there sure was laughter in the back kitchen š«¤
Atmosphere: 1
Food: 1
Service: 1
The entire crew was awesome. Do not recollect the Server name, but she was very polite and gave good recommendations. Thank you to her.
Atmosphere: 4
Food: 4
Service: 4
Recommended dishes: Mozzarella Cheese Sticks, Big Steak Omelette Breakfast
Very nice IHOP place in Suwane Georgia nice pancakes as well
Kid-friendliness: Kids menu
Atmosphere: 4
Food: 5
Service: 4
Recommended dishes: Scrambled Eggs, French Toast, Hash Browns, Big Steak Omelette Breakfast, Cupcake Pancakes
They took too long to sit us down without a word, we were waiting almost an hour. And then they sat us down and we waited another hour and they didnāt even tell us nothing from the start and left when the waitress put the forks and menus down. They left us without a clue in the world of what may he happening if there was a wait or not and there was surely not a wait because there was many many tables open.
My 2 friends and I came in. We ordered 2
Breakfast Samplers and a Split Decision. It was a little over an hour until our food arrived. We were greeted well and in a timely manner. However after we had been waiting for the food 20 minutes the server stopped coming by to check on us. We patiently sat and waited. We noticed how she went to tables around us but never us. She didnāt even make eye contact. We watched 10 tables receive their food before us, only 3 of which sat down before us and 2 of them were barely 10 minutes before we sat. Iāll spare the details but tables with 1 people to 5 were all served before us. Many of them left by time we received our food.
The pancakes finally came out first, and not at the same time. It took about 10 minutes to get all of the food. And 2 of the 3 orders were messed up. Because the food didnāt come out at the same time we had to update the server of the mistakes 1 at a time but it took so long for the first one to be corrected we opted to not ask for anything us. Unfortunately the server continued their routine of not coming by. My friends were long since ready to walk out. It also took 20 minutes to get the check. Our meals were at least comped 50%.
Overall this wasnāt a pleasant experience and we wonāt be coming back. Iām not sure what the main issue was. Whether it was the server, the system, or the kitchen. What was communicated to us was that āthe kitchen messed up the table numbersā. Personally I have plenty of serving experience so Iām not quite sure what that meant in terms of the food coming so late and being incorrect. For the server, Iād advise checking in with your tables on a timely amount of time, especially when there is something wrong and they are still waiting. Customers should not have to leave the table and find you to receive service. Good luck and respectfully, do better.
Atmosphere: 1
Food: 1
Service: 1
Pancakes are great!
Atmosphere: 3
Food: 4
Service: 4
Recommended dishes: Scrambled Eggs
Wow! I just left this place after an hour and 10 minutes waiting for our food and we never got the food.
We were a party of 4, decided to come for breakfast in our break from work. We ordered one dish each and a dessert to share. After 50 minutes waiting for our food, the server came and told us our order never went through and the kitchen never received it due to some work AT&T was doing next door. She offered to redo our order and wrote everything down. So far it was fine because you think āitās not her fault sheās just a victim of that work being done next doorā.
10 minutes later this gentleman comes and say ādue to the situation, we donāt have connection to take credit card payments and we are only taking cashā. Neither of us was carrying cash at the moment, we told him and he responded very quickly āthatās the only way to take payments right now soā¦ā.
Now, I understand this is not their fault and itās out of their hands, but how they handled was horrible and it was a terrible service.
If you have a table that has been waiting for their food and you told them that you are redoing their order after a 50 minutes wait, you donāt go to them and tell them either you pay cash or you leave when they already were told that their food order was redone and food was being finally made. We wasted almost two hours there only waiting and being treated horrible by this gentleman.
Atmosphere: 1
Food: 1
Service: 1
Terrible is an understatement. Everyone around us received there food even though we ordered before them. By the time our food was brought to us we had waited 2 hours. The food was not correct one person ordered strawberry pancake....the strawberries were not on that pancake. Strawberry was not in the room with us. My sister ordered chocolate chocolate chip pancakes, she found a FRENCH FRY in-between her pancakes. Never coming back here again, waitresses were gossiping in the kitchen. It's so bad I want to give it 0 stars, but that's not possible so I gave them a 1. I do not recommend this place.
Atmosphere: 1
Food: 1
Service: 1
I'm not sure who needs to hear this, but Charlene deserves a raise. The way she greeted me when I walked in set the tone for my entire experience. I've never felt such a warm / genuine greeting anywhere else. Wish there were non dairy coffee creamer options but otherwise everything was cool.
Atmosphere: 4
Food: 4
Service: 5
Service is fantastic. Food and atmosphere is as expected. Predictable taste is always good for me. Wish they had Coke products though
Atmosphere: 4
Food: 4
Service: 5
Recommended dishes: Scrambled Eggs, French Toast, Egg White Vegetable Omelette, Chocolate Chocolate Chip Pancakes
Restaurantji Recommends
What major business cannot cash a one hundred dollar bill? The excuses were all unacceptable! Also, keep in mind that $30 was for the meal...
Atmosphere: 3
Food: 4
Service: 2
IHOP is not a please where service and professionalism to be of a high standard these days. Although I only had a brief time to see few of the staff interact with each other and customers this morning, they were professional and prompt with most staff being very responsive and using āsir and maāamā. I am glad the stand of service I grew up with is still alive at this IHOP.
Atmosphere: 4
Food: 5
Service: 5
One of the better ihops I've been. The service was good.. the server was berry timid.. affective overall. Food was good.
Atmosphere: 4
Food: 5
Service: 5
Recommended dishes: Scrambled Eggs, Big Steak Omelette Breakfast, Buttermilk Pancakes
This must be the best Ihop restaurant we had breakfast. It's very clean, I was expecting to wait longer on food, but it came out very quickly after ordering. Also, must mention, the service was pleasant.
Atmosphere: 4
Food: 4
Service: 5
My son and I went around noon yesterday. We stood up front for several minutes with employees just looking at us and not saying anything. Finally, we were seated. It was quite a while before our server came to the table. The food did come out quickly and was good however we had to eat listening to employees socialize by the front door. One walked by "singing" loudly. The server never checked back in with us until she put our check on the table. It was not a pleasant experience. We definitely won't go back to this location again.
Atmosphere: 1
Food: 4
Service: 2
Loading...