KFC

3277 Lawrenceville-Suwanee Rd, Suwanee
(678) 714-3380

Recent Reviews

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Fernando Santiago

There are only 2 people in the store, they do what they can but they can't keep up with all the orders

Atmosphere: 4

Food: 4

Service: 4

Diana Patricia Rodríguez Hernández

Dirty place, terrible service and disastrous dresser.

Atmosphere: 1

Food: 1

Service: 1

Annie Zvg

They run out of pot pie every day. One winter day, they were all gone by 5 PM. That’s ridiculous. MAKE MORE!
If you’re out, offer to bake one explaining it’s a 20 minute wait. That should be policy.
I order nothing when you’re out of pot pies.
They should be available up until an hour before closing at the latest. Keep your oven on.

Atmosphere: 2

Food: 4

Service: 4

Recommended dishes: 1 Piece Breast Meal, Dr Pepper, Gravy, Pot Pie Combo, Mashed Potatoes & Gravy, Cole Slaw

George Askew

Young in age on staff this afternoon...yet they greeted me and took my order immediately let me know original chicken would be up in two minutes...and the rest is history...Best KFC I've had in a long time. Thanks and by the way a member off management spoke with me to let me know they've been hard at work building a great new atmosphere.

Great job!!!

Atmosphere: 5

Food: 5

Service: 5

Recommended dishes: Fried Chicken Dinner

Kyra Marlow

Do not go, I’ve gone to this location since I moved here a year ago and they have NEVER gave me everything I ordered. Missing half my order at some times. It’s a 40 minute round trip so my family and I have to figure out something else. Train your staff or shut your doors stop taking peoples money and ripping them off this time was the last straw and I will not be returning and I suggest everyone else does the same.

Atmosphere: 1

Food: 1

Service: 1

Jeff

Whoever worked today was awesome. They had only two employees today with a lot orders but they cooked all orders as soon as they could. Both of them were focusing, and none of them were been lazy. Thank you y'all!

Atmosphere: 5

Food: 5

Service: 5

Nicole Lewis

Least amount of mac and cheese and potatoes I've ever gotten and attitude from employees is awful.

Update Had to come here for a delivery order pick up. Was told it's not done waiting on a 12 piece chicken nugget. Was then told to pull up and they'll just bring it out. Waiting for forty five minutes. Nobody came. Went to the window since they're closed trying to figure out what's taking so long. The lady ignored me after walking up to the window straight in front of me three times proceeding to do whatever else every time, while acting like I didn't exist. Finally got to asking her what I'm waiting for still when another person came to the window. Was then handed the bag that's clearly just been done the entire time. Complete bs. Don't pick up deliveries from this location. They skimp the food and can't even get deliveries out.

Atmosphere: 1

Food: 1

Service: 1

gary Mimi

My father visited this place and received terrible customer service. Not sure if it was because he was the only Asian customer inside the store but whoever was working there today, why would you look at him and start dancing and laughing. Clearly you were making fun of him for no reason. Including the two female managers who were also laughing along with him. Letting you know, think twice before hiring these disrespectful workers.

Atmosphere: 1

Food: 1

Service: 1

Sean Sean

Yummy yummy yummy. The staff was great and the chicken ? was awesome.

Atmosphere: 5

Food: 5

Service: 5

Recommended dishes: Crispy Colonel Sandwich Meal

Devon Perdue

You could add up all the people working here's IQ and it still wouldn't equal that of a normal, average breathing human. If you're unhappy with your job, QUIT.

Atmosphere: 1

Food: 1

Service: 1

Cynthia

Ordered online on a Thursday night for a delivery time of 830P, was canceled twice by uber driver. Found out the reason was the store is closed? What's going on?

Atmosphere: 1

Food: 1

Service: 1

Recommended dishes: Tender, Cole Slaw

Author Mary Mag-dalene

The staff is horrible, there is no customer service, and it doesn't matter when I've came, it's always the same.
HORRIBLE CUSTOMER SERVICE, AND COLD FOOD.
CLOSE THIS DOWN, OR RETRAIN EVERYONE
*MANAGERS INCLUDED*

Atmosphere: 1

Food: 1

Service: 1

Victor B

Chicken sandwiches were old hard chicken. One spicy and one regular not marked. Staff not friendly and very slow. Timers on drive through were a good idea but just to send you to a parking spot and take as long a s they want is not good. Even when no one in line.

Atmosphere: 1

Food: 1

Service: 1

Recommended dishes: Sandwich

yufan chen

Why is there no taste this time? The employees are all playing with their phones inside?

Food: 1

April Westbrook Davis

On Friday July 12th, my son and I went through the drive-thru. We got a chicken pot pie, a large mashed potato, a small coleslaw, and a three-piece Chicken tender meal. We had to wait on the chicken tenders to finish cooking which was fine. The service was great! However, the order got screwed up. We asked for no gravy on his mashed potatoes and they placed one in The bag. The coleslaw tasted funny . My pot pie was overcooked and I asked the lady at the window. Was this a fresh one? She told me it was. I have worked in the food industry for a very long time and I know how to cook very well and that pot pie was overcooked and it was not much filling inside of the chicken pot pie. My son and I both got sick from eating the food. It was the only thing we ate that day. I started my weekend off by becoming friends with my toilet. My stomach hurt really bad and I ended up just going to sleep. I do not think I will be going back to this Kentucky fried Chicken. It has really gone downhill.

Atmosphere: 5

Food: 1

Service: 5

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