Papa Johns Pizza

Tried to place an order, was told to call the order service, if you can't take an order. Close you store. Lazy ass people can't do a simple job.

simply put we ordered take out and the dough was raw and chewy. insane

Food: 1

The service is terrible. Slow and they do not deliver courtesy when order is incorrect. I will never come back to this location!!!

I just watched the guy who handles raw dough lick his thumb and continue touching the dough. 🤢

Horrible would give them a 0. I ordered a delivery called them directly as I thought it would have been better. They forgot the beverages manager was rude and she refused to give me a refund for the non delivered drinks. Error on their end.

The chicken wings are really good and also the pizza except the extra cheese one which was pretty bad but overall good

Food: 3

We were disgusted to find a roach on our pizza during our recent visit to the Suwanee Papa John's. Caleb was the cashier who assisted us, and while the manager promptly apologized, took accountability, and offered to remake or refund the pizza, we found the situation unacceptable and extremely unpleasant. Naturally, we opted for a refund. We hope that this Papa John's location takes immediate steps to improve their cleanliness, conduct thorough inspections, and address any pest issues promptly.

Atmosphere: 2

Food: 1

Service: 2

I can see the concerns of other reviewers- this location struggles a bit with timely preparation. I ordered through Uber Eats and my food took ~10min longer than estimated - no deal breaker, but definitely something which the location should improve.However, the quality of the pizza is FIRE! This is definitely the tastiest pizza out of all fast food chains IMO soft, fresh, good amount of ingredients, great seasoning - perfect!

Food: 5

Service: 4

I ordered 20 pizzas 48 hours ahead of time for my team lunch. It was to be delivered at 1115am so we could eat lunch by 1130. Unfortunately, the store didn’t start making our pizzas until 11am. The poor DoorDash driver arrived at 1105am to pick them up and waited until 1210pm to deliver them to us at 1220pm. Since the food was so late many of our team members missed lunch due to other conflicts. Luckily, the food was good but the service was poor. I’ll most likely not use this store again for my orders.

Atmosphere: 3

Food: 4

Service: 1

I just wanted a nice cheese pizza and ended up with an overcooked one

Food: 1

Great satff

Atmosphere: 4

Food: 5

Service: 4

Never had anything wrong with my order and was always hot. The manager with the pony tail always has a smile on his face. Great

Atmosphere: 5

Food: 5

Service: 5

This is a great Papa John’s location, it’s a take out only location which is nice! Pizza is always hot and ready, and I’m glad to be a customer!

Atmosphere: 5

Food: 5

Service: 5

Recommended dishes: Chocolate Brownie

I placed an order, the person on the phone repeated the order, when it was time to pick up the order; It was incomplete. And didn't show any concern about having the order wrong and to top it off, the person I spoke to was the shift manager. At least that's how he identified himself when I called to complain.

Atmosphere: 2

Food: 5

Service: 1

Recommended dishes: BBQ Chicken Bacon Pizza

Took about 2 hours to get a couple large pizzas while they promised 40 minutes before they took my money. Just order from somewhere else.