This is the first time I’ve experienced such unfriendly service at Starbucks. Especially the middle-aged Asian woman—can she not speak? On top of that, her facial expression was extremely rude. Ugh.
Atmosphere: 1
Food: 1
Service: 1
A.R.
Good food and good service
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Spinach Feta \u0026 Cage-Free Egg White Breakfast Wrap
huong
Anna has a bad attitude and didn’t make the drink correctly.
Atmosphere: 1
Food: 1
Service: 1
Robert Dougherty
Ordered a hot coffee. That’s all. A hot coffee, asked her to put it in my Starbucks cup, she put the cream in before anything which makes the sugar not dissolve and not only that poured the whole cup in so it overflowed and spilled everywhere. Didn’t look like she hardly knew what she was doing which IS NOT her fault. TRAIN YOUR PEOPLE BEFORE PUTTING THEM OUT ON THE FLOOR BY THEMSELVES. Horrible
Atmosphere: 1
Food: 1
Service: 1
co co
The service is very bad. Don’t tell me you can’t get it when you give me cash. Why would a coffee shop hire such an employee? I remember she spoke Chinese.
Service: 1
邓金胜
The service is very bad. Don’t tell me you can’t get it when you give me cash. Why would a coffee shop hire such an employee? I remember she spoke Chinese.
Service: 1
BRUCE MARTIN
Well, waited in the parking lot for at least 45 seconds. I was not upset that NOBODY came outside to take my order..... Then I pulled into the Chick-fil-A drive thru. Which is where I was going anyway
Atmosphere: 1
Food: 1
Service: 1
FA FA
The coffee tasted like it was old. I regretted coming here after getting a bad stomachache.
Atmosphere: 1
Food: 1
Service: 1
Staci Biger
My experience here was awful. I wanted a Vanilla Sweet Cream Cold Brew with a blonde shot, the worker said what is that? Then said, brown sugar? I said, no, a blonde shot... espresso? I asked for a hot Pikes Place, she told me there was no Pikes Place and then offered me...Pikes Place instead? When I was rung up, the screen said "Decaf" as my order description, so I asked the worker why it said that, nothing that I was ordering was decaf? She said no problem and not to worry about it? I watched her pull out a jug of premade coffee with a red lid and dump a bottle of what appeared to be cold foam and not sweet cream. She handed me the coffee with the foam spilled down the sides and no napkins. My Dad who had the Pikes Place said it tasted old and my drink didn't taste a bit sweet, as she put the vanilla pumps in for a smaller size. I was rushed and frustrated by this point, so I asked her for my coffee to be sweeter and she told me she already put the sweetener in. She did comply and put in more and added my sticker to my cup which said "vanilla cold brew blonde espresso decaf". I feel like she had zero clue to what she was doing and I will never go back there for coffee again. I have been a Starbucks customer for many years at other stores and decided I wanted to treat myself today, I should have saved my money and had a coffee at home..
Amed Flores
Really bad service do not come here do not order online never
For some reason the employees at this Starbucks are trained differently or not trained properly. I ordered a vanilla sweet cream cold brew (pretty common drink) and they gave me a cold brew with cold foam and told me it was the same thing. Even after showing pictures of what the drink should look like on the app, she continued to argue with me. Finally they remade it, but basically made the same thing again?! At the end of the day, the coffee was fine, but I paid $6+ for something I didn’t order.
Service: 1
Michelle W.
I love the service of the morning crew!! Happy New Year!!
Atmosphere: 5
Service: 5
David Davis (Stray)
It’s expensive for average food and drink.
Atmosphere: 3
Food: 3
Service: 3
Richard Diaz
No barista on duty. What’s the point of being open if no one is there to run it?
Mathew Pellegrino
Starbucks is not the issue, it’s the barista. This is my second time dealing with the same barista (middle aged Asian lady) and she is just incompetent and oblivious to her surroundings.My first experience was standing around for about 15 minutes waiting for a mobile order while being literally the only person by the pick up area. After a walk in customer ordered and received their drink I asked about my mobile order and she said she had no orders come through. Turns out her printer was out of paper. I understand that happens but I’m literally hovering around. Does it seem normal to just linger around a Starbucks pick up area in the morning for no reason? By the time she made my drink almost 30 minutes went by and it was made incorrectly on top of that.Today marks my second experience w the same barista. I was excited that it’s finally pumpkin spice season. Official Starbucks release is 8/24, today is 8/25. I was about to make a mobile order but didn’t want the same thing to happen from last time so I went inside to order in person. Again only person in the entire Starbucks area waiting at the register for about 3 minutes before the barista even acknowledged someone standing there. I was in her field of vision while she was doing inventory but whatever I just want my pumpkin spice. Turns out the barista doesn’t even know what a pumpkin spice late is. So I asked when they will be doing them and she had this blank look on her face as if she’s never heard of this signature drink of theirs. I double checked the app just to make sure it’s available to order at this location and it is.Someone from corporate needs to either replace this barista or give her some training
This is the first time I’ve experienced such unfriendly service at Starbucks.
Especially the middle-aged Asian woman—can she not speak?
On top of that, her facial expression was extremely rude.
Ugh.
Atmosphere: 1
Food: 1
Service: 1
Good food and good service
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Spinach Feta \u0026 Cage-Free Egg White Breakfast Wrap
Anna has a bad attitude and didn’t make the drink correctly.
Atmosphere: 1
Food: 1
Service: 1
Ordered a hot coffee. That’s all. A hot coffee, asked her to put it in my Starbucks cup, she put the cream in before anything which makes the sugar not dissolve and not only that poured the whole cup in so it overflowed and spilled everywhere. Didn’t look like she hardly knew what she was doing which IS NOT her fault. TRAIN YOUR PEOPLE BEFORE PUTTING THEM OUT ON THE FLOOR BY THEMSELVES. Horrible
Atmosphere: 1
Food: 1
Service: 1
The service is very bad. Don’t tell me you can’t get it when you give me cash. Why would a coffee shop hire such an employee? I remember she spoke Chinese.
Service: 1
The service is very bad. Don’t tell me you can’t get it when you give me cash. Why would a coffee shop hire such an employee? I remember she spoke Chinese.
Service: 1
Well, waited in the parking lot for at least 45 seconds. I was not upset that NOBODY came outside to take my order..... Then I pulled into the Chick-fil-A drive thru. Which is where I was going anyway
Atmosphere: 1
Food: 1
Service: 1
The coffee tasted like it was old. I regretted coming here after getting a bad stomachache.
Atmosphere: 1
Food: 1
Service: 1
My experience here was awful. I wanted a Vanilla Sweet Cream Cold Brew with a blonde shot, the worker said what is that? Then said, brown sugar? I said, no, a blonde shot... espresso? I asked for a hot Pikes Place, she told me there was no Pikes Place and then offered me...Pikes Place instead? When I was rung up, the screen said "Decaf" as my order description, so I asked the worker why it said that, nothing that I was ordering was decaf? She said no problem and not to worry about it? I watched her pull out a jug of premade coffee with a red lid and dump a bottle of what appeared to be cold foam and not sweet cream. She handed me the coffee with the foam spilled down the sides and no napkins. My Dad who had the Pikes Place said it tasted old and my drink didn't taste a bit sweet, as she put the vanilla pumps in for a smaller size. I was rushed and frustrated by this point, so I asked her for my coffee to be sweeter and she told me she already put the sweetener in. She did comply and put in more and added my sticker to my cup which said "vanilla cold brew blonde espresso decaf". I feel like she had zero clue to what she was doing and I will never go back there for coffee again. I have been a Starbucks customer for many years at other stores and decided I wanted to treat myself today, I should have saved my money and had a coffee at home..
Really bad service do not come here do not order online never
Atmosphere: 1
Food: 1
Service: 1
Restaurantji Recommends
For some reason the employees at this Starbucks are trained differently or not trained properly. I ordered a vanilla sweet cream cold brew (pretty common drink) and they gave me a cold brew with cold foam and told me it was the same thing. Even after showing pictures of what the drink should look like on the app, she continued to argue with me. Finally they remade it, but basically made the same thing again?! At the end of the day, the coffee was fine, but I paid $6+ for something I didn’t order.
Service: 1
I love the service of the morning crew!! Happy New Year!!
Atmosphere: 5
Service: 5
It’s expensive for average food and drink.
Atmosphere: 3
Food: 3
Service: 3
No barista on duty. What’s the point of being open if no one is there to run it?
Starbucks is not the issue, it’s the barista. This is my second time dealing with the same barista (middle aged Asian lady) and she is just incompetent and oblivious to her surroundings.My first experience was standing around for about 15 minutes waiting for a mobile order while being literally the only person by the pick up area. After a walk in customer ordered and received their drink I asked about my mobile order and she said she had no orders come through. Turns out her printer was out of paper. I understand that happens but I’m literally hovering around. Does it seem normal to just linger around a Starbucks pick up area in the morning for no reason? By the time she made my drink almost 30 minutes went by and it was made incorrectly on top of that.Today marks my second experience w the same barista. I was excited that it’s finally pumpkin spice season. Official Starbucks release is 8/24, today is 8/25. I was about to make a mobile order but didn’t want the same thing to happen from last time so I went inside to order in person. Again only person in the entire Starbucks area waiting at the register for about 3 minutes before the barista even acknowledged someone standing there. I was in her field of vision while she was doing inventory but whatever I just want my pumpkin spice. Turns out the barista doesn’t even know what a pumpkin spice late is. So I asked when they will be doing them and she had this blank look on her face as if she’s never heard of this signature drink of theirs. I double checked the app just to make sure it’s available to order at this location and it is.Someone from corporate needs to either replace this barista or give her some training
Atmosphere: 1
Food: 1
Service: 1
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