I just went through the drive thru to pick up an online order and they told me to drive thru. When I got up to the window, it was almost five minutes. No one came to the window. I finally went inside and my drink was there and no one said anything. I’m not coming back here again.
Atmosphere: 5
Food: 5
Service: 1
Jude
It’s pretty good and the employees are super nice! It be nice if the customers would talk to you to that would be great but over all it’s a pretty cool place
Atmosphere: 2
Food: 4
Service: 5
Asha
This location is consistently disappointing. Excessive wait times, unpredictable store closures, a frequently closed drive thru, and subpar drink quality make for a frustrating customer experience. At this point, it’s hard to understand how this store continues to operate.
Atmosphere: 1
Food: 1
Service: 1
Alexandra Dékány
Such a cozy place with the loveliest employees!
Atmosphere: 5
Food: 5
Service: 5
Melissa Rosie
I don't always get a chance to come to this Starbucks but when I do, it's such a treat! The employees here are so kind and they make my favorite Vanilla Sweet Cream Cold Brew the best way. I always feel so welcomed and the service is truly top notch. Keep it up!
Atmosphere: 5
Food: 5
Service: 5
Kayla Morris
this location is beyond frustrating... multiple times my mobile order is not ready... today I was told to go park for 5 minutes then circle back to the drive through.... (there was NO line in the drive thru when I pulled in and no one behind me) after waiting 5 minutes there was then a line of several cars. So this trip turned in to a 15-20 minute ordeal. Starbucks encourages mobile orders however using it at this location has become a legit hassle.
Service: 1
Robin
I frequent this location because it’s near my house but I also find it to be quick, everyone is pleasant and it has a lot of seating available inside
Atmosphere: 5
Food: 5
Service: 5
Courtney Clayton
This place is hit and miss at best. The last couple of times my mobile order was not ready. They ask you to pull back around the building only to make you wait another 20 minutes for it. This has happened THREE TIMES! Thats not counting the times I have been there and the order is wrong, or cold. Then if there is a problem or need a refund they can’t be bothered.
Stephanie Garrison
Took them 20 min to make two espressos. Bad organization, don’t stop if in a hurry
Made wrong drink and didn't even tell my spouse when it was ready.
No wonder their business is down.
Food: 2
Service: 2
Wenly Li
Everything is goo with my family here, I will be right back.
Atmosphere: 5
Food: 5
Service: 5
Alan Rhines
I recently started ordering from this location on my way out of town for business. Virtually every time I order Starbucks, I order on the mobile app ahead of time because I know it's going to be busy and if I can plan ahead and avoid an extra 5 to 10 minutes waiting, why not? Every other Starbucks that I have been to, this works perfectly. I order ahead of time, they make the drink and/or food while I am en route and then it is ready when I arrive. However, at this location, they don't start making my mobile app order order until I walk in the door. One of the employees, a rather unpleasant redhead whose name escapes me, announced that they prioritize the drive-thru line and not orders on the app. I'm not sure if this is a strategy she came up with on her own, or if it's a part of the corporate strategy, but there has not been any other Starbucks that operates this way in my personal experience. The whole reason I order ahead is to save time on my 4-hour drive. Why allow people to order ahead if you're not going to make their orders until they walk in? Other than that, the food and atmosphere and location is just fine. But don't expect them to make your order when you order it on the app until you're physically in the building.
Atmosphere: 5
Food: 5
Service: 1
Dean Waters
Your average Starbucks. Bad bitter coffee and slow service. Apple croissant was delicious though.
Atmosphere: 3
Food: 4
Service: 3
Kacey Nguyen
The day I went to order gave me very bad experience!! The girl took my order didn't take it correctly. She said the wait would be 15mins but it took me almost 30mins!! I know the place was crowded and busy, but if I didn't have someone waited for me that daye, I wouldn't mind. I came in excited for the drink, but got out felt super disappointed and mad! It totally ruined my morning that day!
I just went through the drive thru to pick up an online order and they told me to drive thru. When I got up to the window, it was almost five minutes. No one came to the window. I finally went inside and my drink was there and no one said anything. I’m not coming back here again.
Atmosphere: 5
Food: 5
Service: 1
It’s pretty good and the employees are super nice! It be nice if the customers would talk to you to that would be great but over all it’s a pretty cool place
Atmosphere: 2
Food: 4
Service: 5
This location is consistently disappointing. Excessive wait times, unpredictable store closures, a frequently closed drive thru, and subpar drink quality make for a frustrating customer experience. At this point, it’s hard to understand how this store continues to operate.
Atmosphere: 1
Food: 1
Service: 1
Such a cozy place with the loveliest employees!
Atmosphere: 5
Food: 5
Service: 5
I don't always get a chance to come to this Starbucks but when I do, it's such a treat! The employees here are so kind and they make my favorite Vanilla Sweet Cream Cold Brew the best way. I always feel so welcomed and the service is truly top notch. Keep it up!
Atmosphere: 5
Food: 5
Service: 5
this location is beyond frustrating... multiple times my mobile order is not ready... today I was told to go park for 5 minutes then circle back to the drive through.... (there was NO line in the drive thru when I pulled in and no one behind me) after waiting 5 minutes there was then a line of several cars. So this trip turned in to a 15-20 minute ordeal. Starbucks encourages mobile orders however using it at this location has become a legit hassle.
Service: 1
I frequent this location because it’s near my house but I also find it to be quick, everyone is pleasant and it has a lot of seating available inside
Atmosphere: 5
Food: 5
Service: 5
This place is hit and miss at best. The last couple of times my mobile order was not ready. They ask you to pull back around the building only to make you wait another 20 minutes for it. This has happened THREE TIMES! Thats not counting the times I have been there and the order is wrong, or cold. Then if there is a problem or need a refund they can’t be bothered.
Took them 20 min to make two espressos. Bad organization, don’t stop if in a hurry
Service: 1
Mismade my order 4 times. No sorry.
Atmosphere: 3
Food: 3
Service: 1
Restaurantji Recommends
Made wrong drink and didn't even tell my spouse when it was ready.
No wonder their business is down.
Food: 2
Service: 2
Everything is goo with my family here, I will be right back.
Atmosphere: 5
Food: 5
Service: 5
I recently started ordering from this location on my way out of town for business. Virtually every time I order Starbucks, I order on the mobile app ahead of time because I know it's going to be busy and if I can plan ahead and avoid an extra 5 to 10 minutes waiting, why not? Every other Starbucks that I have been to, this works perfectly. I order ahead of time, they make the drink and/or food while I am en route and then it is ready when I arrive. However, at this location, they don't start making my mobile app order order until I walk in the door. One of the employees, a rather unpleasant redhead whose name escapes me, announced that they prioritize the drive-thru line and not orders on the app. I'm not sure if this is a strategy she came up with on her own, or if it's a part of the corporate strategy, but there has not been any other Starbucks that operates this way in my personal experience. The whole reason I order ahead is to save time on my 4-hour drive. Why allow people to order ahead if you're not going to make their orders until they walk in? Other than that, the food and atmosphere and location is just fine. But don't expect them to make your order when you order it on the app until you're physically in the building.
Atmosphere: 5
Food: 5
Service: 1
Your average Starbucks. Bad bitter coffee and slow service. Apple croissant was delicious though.
Atmosphere: 3
Food: 4
Service: 3
The day I went to order gave me very bad experience!! The girl took my order didn't take it correctly. She said the wait would be 15mins but it took me almost 30mins!! I know the place was crowded and busy, but if I didn't have someone waited for me that daye, I wouldn't mind. I came in excited for the drink, but got out felt super disappointed and mad! It totally ruined my morning that day!
Atmosphere: 2
Food: 4
Service: 1
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