Subway

I placed an order through the Subway app before arriving, expecting to pick it up smoothly. When I got there around 9:35 AM—right when they were supposed to be open—they were still fixing signs and not ready to take orders. The owner told me my order wouldn’t go through, but my app later showed that my order had been “picked up” at 9:55 AM.

When I called the owner again, he said the refund would take one to two weeks to process, and he would “insulate” it once it arrived—whatever that means. Frustrated, I went back to the store to resolve the issue in person. Instead of offering a refund or simply making the sandwich I had already paid for, the owner claimed he never received the order and blamed the app and a third party.

This was a complete failure in customer service. The owner refused to take responsibility, showed no effort to resolve the situation, and left me without my order or my money. Avoid this location unless you want to deal with frustrating, unhelpful management

Atmosphere: 1

Food: 1

Service: 1

It was terrible experience, bread was not fresh. We ordered small size but all subs was big and the price difference compared showed ones

Atmosphere: 1

Food: 1

Service: 1

Recommended dishes: Savory Rotisserie-Style Chicken Caesar Signature Wrap

I have been going to this Subway location for over 10 yrs and I have to say they are the best. I literally don’t go anywhere else. The owners are hands on and I love it. ❤️

Atmosphere: 5

Food: 5

Service: 5

This location is hit or miss. But I want to shout out to whoever was making them on 11/27 in the evening. When I go here I have my husband pick me up a sub on the way home, and I order it online. When it got here it was one of the best made sandwiches I have had from them. I mentioned it to my husband, he goes, yeah, the guy was truly a sandwich artist. My husband was watching the guy make someone else's sub while he waited to get mine. My husband said, he was really taking time and effort and made a really good looking sub there.

Atmosphere: 5

Food: 5

Service: 5

He gave me two thin slices of turkey. Sad sandwich 😔

Atmosphere: 5

Food: 2

Service: 5

Visited this Subway twice in recent weeks. Both times, the vegetables were not fresh. The lettuce had browned enough that it prompted this review. I hope the owners improve the quality of their vegetables. It makes me wonder what Subway's internal guidelines on vegetable freshness are.

Atmosphere: 2

Food: 1

Service: 3

This by far is the best location in a 20 mile radius. They're always greeting customers, and most importantly, they honor all promotions.

Lobby is always clean. It's just the best. I can't say enough good things.

All other locations will cancel your order if they don't like the promo you choose. Not this location. They actually value their customers.

Atmosphere: 5

Food: 5

Service: 5

I went in today to get my usual sub order, The same order I’ve had for over 10 years, and I was told that they are now limiting the amount of black olives per sandwich? 3 olives for a 6” and 6 olives for a 12” sandwich. Not to mention it’s now almost $6 for a 6” sub?? That is ridiculous. I am one of the few proudly remaining customers that still love subway, even though the prices are through the roof, and the food truly is subpar. I can promise you that I will never be back to this location even though I live next door.

Atmosphere: 2

Food: 2

Service: 1

Fresh fruit friendly service nice value

Atmosphere: 5

Food: 5

Service: 5

This has nothing to do with the restaurant but go to photos, then videos on here then you will find videos by some random kid. And the videos are taken at their house and has nothing to do with Subway. Well, the videos were posted 3 years ago but somebody should have told these kids that this isn't YouTube ???????????????????????

Good store service. Sometimes run out of veggie patty. Mobile app needs improvement.

Atmosphere: 4

Food: 4

Service: 4

I brought in a coupon, and there was a sign in the restaurant that said the coupon only works for cold cuts. I order the turkey sandwich, and the man behind the counter goes on to mansplain that turkey is not a cold cut. It is, but he would not accept my coupon. Furthermore, he was so stingy with the cheese. Half my sandwich did not have cheese. Usually, you should be able to watch your sandwich being made, but there was a giant metal piece blocking the toppings and prep-station, so I couldn't see how little cheese there was until my sandwich came out of the toaster.

Service: 1

Hours on the door says 9:30 for closing and I pulled up at 9:19 pm on a Friday and the doors were already locked . With three workers inside

I have to say thank you to this place , they are always very polite and welcoming, I visit this subway once a week regularly and I don’t have any complaints.The stuff is always on point .Highly recommended this location!!!

Atmosphere: 5

Food: 5

Service: 5

Recommended dishes: Supreme Meats Footlong Regular Sub

I’ve never been disrespected in such a way. How you can burn a sandwich to such a degree and still have the Gaul to send it out to a customer, as well as my other item I ordered, everything was burnt to a crisp. Atrocious.

Atmosphere: 1

Food: 1

Service: 1