Subway
525 Peachtree Industrial Blvd Suite B, Suwanee
(770) 614-4655
Recent Reviews
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I understand that things in the restaurant business can get busy but if you advertise a cold cut combo as being ham, bologna, ams salami, please for the love of God don't give a person a ton of bologna and call it a day. Reputation is everything. Other than that I've never had a bad experience at this location.
Atmosphere: 5
Food: 1
Service: 5
I ordered through the Subway app and received the wrong sandwich. When I went back to get it fixed, there was a lady at the cashier, who was very rude and made it seem like the mistake was mine, with no apology at all. Thankfully, Rakesh remade my order and was very polite — he’s the reason I’m giving at least two stars. I also got a call later apologizing for the mix-up. The issue was resolved, but the customer service at the counter definitely needs improvement.
Ordered two sandwiches through online and they mixed up the ingredients..
Atmosphere: 3
Food: 2
Service: 4
Bad attitude, cheap service. Dont support this subway
Atmosphere: 1
Food: 1
Service: 1
Better than your typical subway. Fresh ingredients. Clean interior
Atmosphere: 5
Food: 5
Service: 5
I ordered a Philly Steak & Cheese, and I was extremely disappointed. The amount of meat inside the bread was shockingly small — it felt more like a bread sandwich with a sprinkle of steak. For the price I paid, this is unacceptable. Subway seriously needs to reevaluate their portion sizes and quality control. This is not the product you advertise, and customers deserve better.
Atmosphere: 1
Food: 1
Service: 1
Ordered veggie sub online when I got home and opened barely any veggies all bread and sauce most disappointing sub ever.
Food: 1
There is almost no meat. He is using a trick because he covered it with a partition so that the customers couldn't see it. Then I don't know if I put meat or how much I put in it. It's a scam.
Atmosphere: 3
Food: 1
Service: 1
Vishru was very nice! I would definitely visit this Subway again.
Atmosphere: 5
Food: 5
Service: 5
Worst subway place. The service is not nice. The bread is not fresh and crispy after toasting. They also have weird policy for the coupon. If I can give 0 star, I will!
Restaurantji Recommends
Awful customer service, poorly run, nasty. Guys picking nose while making sandwiches.
I went to take out lunch after it was newly renovated, but they didn't give me anything and the price was expensive and they were very rude. Indian people are known all over the world for their bad personalities. I will never go there again. It's a shame to give it even one star. It also smelled moldy.
I placed an order through the Subway app before arriving, expecting to pick it up smoothly. When I got there around 9:35 AM—right when they were supposed to be open—they were still fixing signs and not ready to take orders. The owner told me my order wouldn’t go through, but my app later showed that my order had been “picked up” at 9:55 AM.
When I called the owner again, he said the refund would take one to two weeks to process, and he would “insulate” it once it arrived—whatever that means. Frustrated, I went back to the store to resolve the issue in person. Instead of offering a refund or simply making the sandwich I had already paid for, the owner claimed he never received the order and blamed the app and a third party.
This was a complete failure in customer service. The owner refused to take responsibility, showed no effort to resolve the situation, and left me without my order or my money. Avoid this location unless you want to deal with frustrating, unhelpful management
Atmosphere: 1
Food: 1
Service: 1
It was terrible experience, bread was not fresh. We ordered small size but all subs was big and the price difference compared showed ones
Atmosphere: 1
Food: 1
Service: 1
Recommended dishes: Savory Rotisserie-Style Chicken Caesar Signature Wrap
I have been going to this Subway location for over 10 yrs and I have to say they are the best. I literally don’t go anywhere else. The owners are hands on and I love it. ❤️
Atmosphere: 5
Food: 5
Service: 5
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