Fries was cold nuggets were cold as well. Even though they serve not fresh items made us pull up from window ( didn’t have anyone behind us). I called to ask when was last time they made fries, no one pick up. One by sugarloaf pkway make much better
Atmosphere: 5
Food: 1
Service: 1
Erica M
No customer service skills whatsoever! We was in the drive thru, horrible then we went inside no one was waiting ahead of us. But we stood at the counter waiting to order for 6-7 min no one acknowledged us until I said finally said something to the manager who told me that they was under staffed but no apology no nothing! Just very unprofessional..
Atmosphere: 1
Food: 3
Service: 1
Recommended dishes: Double Stack, Dave's Double
Jane Stovall
Went thru drive thru and the service was great. Friendly staff and good food!
Atmosphere: 1
Food: 1
Service: 1
Josh Parker
This place is disgusting. 🤮 I got food poisoning after eating their chicken sandwich. This place needs to be closed. If you value your health stay away from this place.
Atmosphere: 1
Food: 1
Service: 1
Mariela Montufar
Today 03/08/2025 between 8-8:32. I went to pick up an order. As a delivery driver my duty is when I get to the place is verify if the order place it there and if is or not ready. Drive through only 2-3 cars and I went inside … I was the only customer so the young guy try to assist me and then the lady behind stop him saying that I have to wait… to ask ? … I have to let my customer know the order status … and if I have to wait because they still preparing the food.. I have to let my customer know… and it become more as bad and smarter attitude from the lady. So I breathe, and I went to the bathroom oh my God! Horrible and stinks!!! … the lady probably is tired but i am doing a job as well … so here every one is in the same situation… I think If a customer just being a customer and is being respectful that customer do not deserve bad and smarter attitudes.
Service: 1
Eric Kocik
Potato wasn't cooked all the way and they served it. Other food was good.
Atmosphere: 3
Food: 3
Service: 4
Byung Chae
Got small sweet tea from this location and found black debris inside the cup. Tried to call this store twice and no one picks up. Also tried corporate chat or phone and could not leave a message. Terrible experience Contacting health department next .
Steve Eun
Spicy chicken always hits the spot, Yo!
Atmosphere: 5
Food: 5
Service: 5
Court J
Don’t come here. It’s less of hassle to drive 45 minutes out of your way to go to a different Wendy’s location than to come here. Staff is rude and unwilling to make things right when they mess up your order.
Jeff & Brenda Johnson
Rude staff. Terrible customer service. They’ll do what they can to screw over their customers.
They told me to pull around and wait to bring my food. They never brought it out and just left it sitting on the counter and I had to go in to get it.
Service: 1
Jake Johnson
If you place a mobile order and they are “out” of one of the items in the order, they will refuse to refund you for that item. Because everyone loves paying for food you didn’t receive. I believe this is called theft.
Play dumb all you want “owner”, you knowingly stole $6 from me. And I don’t appreciate your rude attitude towards my wife.
Don’t go here if you want to receive all of the food you paid for. And I strongly advise women to avoid this location, the “owner” is very misogynistic.
Atmosphere: 1
Food: 1
Service: 1
Francisco Castro
Very good service and they speak both languages 👍
Atmosphere: 5
Food: 5
Service: 5
Eartha Whitfield
I don't usually do this but as you can see from my pics. I had to be disappointed for paying extra for a large pineapple frosty to end up with a large vanilla with a dab of pineapple on the bottom, that I couldn't reach with the spoon. What to the swirl of pineapple throughout the frosty. Wendy you really ? me I was so looking forward to the new pineapple twist!
Adam Nobes
Went to eat dinner at 7:15 and dining room was closed when it said it didn't close till 10pm. Staff was eating and walking around didn't care about customers. They even turned of the drive thru light. Seems they just do whatever they want.
Fries was cold nuggets were cold as well. Even though they serve not fresh items made us pull up from window ( didn’t have anyone behind us). I called to ask when was last time they made fries, no one pick up. One by sugarloaf pkway make much better
Atmosphere: 5
Food: 1
Service: 1
No customer service skills whatsoever! We was in the drive thru, horrible then we went inside no one was waiting ahead of us. But we stood at the counter waiting to order for 6-7 min no one acknowledged us until I said finally said something to the manager who told me that they was under staffed but no apology no nothing! Just very unprofessional..
Atmosphere: 1
Food: 3
Service: 1
Recommended dishes: Double Stack, Dave's Double
Went thru drive thru and the service was great. Friendly staff and good food!
Atmosphere: 1
Food: 1
Service: 1
This place is disgusting. 🤮 I got food poisoning after eating their chicken sandwich. This place needs to be closed. If you value your health stay away from this place.
Atmosphere: 1
Food: 1
Service: 1
Today 03/08/2025 between 8-8:32. I went to pick up an order. As a delivery driver my duty is when I get to the place is verify if the order place it there and if is or not ready. Drive through only 2-3 cars and I went inside … I was the only customer so the young guy try to assist me and then the lady behind stop him saying that I have to wait… to ask ? … I have to let my customer know the order status … and if I have to wait because they still preparing the food.. I have to let my customer know… and it become more as bad and smarter attitude from the lady. So I breathe, and I went to the bathroom oh my God! Horrible and stinks!!! … the lady probably is tired but i am doing a job as well … so here every one is in the same situation… I think If a customer just being a customer and is being respectful that customer do not deserve bad and smarter attitudes.
Service: 1
Potato wasn't cooked all the way and they served it. Other food was good.
Atmosphere: 3
Food: 3
Service: 4
Got small sweet tea from this location and found black debris inside the cup.
Tried to call this store twice and no one picks up. Also tried corporate chat or phone and could not leave a message. Terrible experience
Contacting health department next .
Spicy chicken always hits the spot, Yo!
Atmosphere: 5
Food: 5
Service: 5
Don’t come here. It’s less of hassle to drive 45 minutes out of your way to go to a different Wendy’s location than to come here. Staff is rude and unwilling to make things right when they mess up your order.
Rude staff. Terrible customer service. They’ll do what they can to screw over their customers.
Restaurantji Recommends
They told me to pull around and wait to bring my food. They never brought it out and just left it sitting on the counter and I had to go in to get it.
Service: 1
If you place a mobile order and they are “out” of one of the items in the order, they will refuse to refund you for that item. Because everyone loves paying for food you didn’t receive. I believe this is called theft.
Play dumb all you want “owner”, you knowingly stole $6 from me. And I don’t appreciate your rude attitude towards my wife.
Don’t go here if you want to receive all of the food you paid for. And I strongly advise women to avoid this location, the “owner” is very misogynistic.
Atmosphere: 1
Food: 1
Service: 1
Very good service and they speak both languages 👍
Atmosphere: 5
Food: 5
Service: 5
I don't usually do this but as you can see from my pics. I had to be disappointed for paying extra for a large pineapple frosty to end up with a large vanilla with a dab of pineapple on the bottom, that I couldn't reach with the spoon. What to the swirl of pineapple throughout the frosty. Wendy you really ? me I was so looking forward to the new pineapple twist!
Went to eat dinner at 7:15 and dining room was closed when it said it didn't close till 10pm. Staff was eating and walking around didn't care about customers. They even turned of the drive thru light. Seems they just do whatever they want.
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