Subway
630 E Franklin St, Sylvester
(229) 776-1512
Recent Reviews
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This location needs new employees. The boys in there are too busy listening to their headphones and flirting with female customers to do their jobs. Why is it 3:00 pm and there is no tea made, dirt and lettuce all across the floor, and you’re not even that busy? Not to mention the order was not made correctly. And you have to come inside to make your own drink? I ordered mobile and was told in the drive thru to come in and make it myself. Terrible service. The owner/manager definitely needs to shadow and retrain their staff.
Food was good but the service sucked. The guy making our food had earbuds in and wasn't listening to us. Was going to order more but just took what they had made and left. Don't think we will go back.
It takes people to run these businesses, they're as successful as their owners dedication to not only their profit but to those that keep the doors open, like the staff. Overall, my interaction with staff has been friendly, fast, and sometimes fun. Remember humans work there, humans that work long hours and days on end without days off. They are doing the best they can.
The store manager of this location has the nastiest attitude I’ve seen in someone that calls them self a manager. I do not plan on going back to this Subway after the way I was spoken to considering I left the store in tears.
Use to like subway
However, the subway in Sylvester Ga is way lacking and far from the standard I am use too.
Number 1 issue is we submitted subway coupons, issued to us from a different subway, we were told that the coupon would not be honored in Sylvester Ga.
This Subway will not take any of their own coupons? Strange
There were 2 employees and one was very professional and one not so much.
Ordered a BMT with spicy mustard to be told I could not get the mustard.
This was not a pleasant experience.
Should have went on down the street for one block and stopped at Dairy queen, there is also a Burger King...
Atmosphere: 1
Food: 2
Service: 2
The service was poor, the cashier had a big order to ring up. The guy that fixed my sandwich heated up my meat put it on my flat bread and left it there and went to the next customer. By the time the other guy got to my sandwich it was cold.
Wheelchair accessibility: Not wheelchair accessible
Atmosphere: 2
Food: 1
Service: 2
Recommended dishes: All-American Club, Chocolate Chip Cookie, Cookies, Pizza Sub, Elite Chicken & Bacon Ranch
A great Subway that feels welcoming and fun. I was in today around lunch and I got my meal very quickly. The entire staff was just bubbly and happy to be there. Something I haven’t experienced in a long time.
Atmosphere: 5
Food: 5
Service: 5
Vegetarian options: The veggie patty and vegetable delight are my go to items
Atmosphere: 5
Food: 4
Service: 4
Great service
Atmosphere: 4
Food: 4
Service: 5
Rude employee on morning shift. She has problems with white people. When complaints are made the owner just blows it off and keeps the employee. Even when it's caught on video her behavior numours times. I refuse to use this fast food place any longer I always drive to the next town over that is not associated with this owner. There is no need for the rudeness this lady gives to the white people.
Atmosphere: 1
Food: 3
Service: 1
Restaurantji Recommends
Sylvester Subway was great! The Staff were very friendly & fast. A Women's Soccer Team came in while we were being waited on. Most of the Ladies were foreign and it got a bit loud but the Staff were so patient and professional with all of us. Great experience!
Atmosphere: 5
Food: 5
Service: 5
Very made bad especially when it cost $19.35. This place will not accept coupons, and promos, nothing. I tried to call them to complain as soon as I received the sub and it when to an answer. Won't ever buy anything from them again. Or any of the man who owns the
Atmosphere: 1
Food: 1
Service: 1
It was my first time at this particular Subway. Everyone was very personable, and the customer service was great!
Atmosphere: 5
Food: 5
Service: 5
Good sandwich. My sandwich was a little off order (different meats from what I ordered). Service was a little less than friendly but still OK.
Atmosphere: 5
Food: 5
Service: 4
Dietary restrictions: Pretty much have things for people with restrictions..
Parking: My hubby has handicap parking and we got right up to the door. Whoo Hoo!!
Atmosphere: 4
Food: 5
Service: 4
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