Ordered my meal and asked for Mayonnaise and mustard to be the condiments on it. And they literally gave me the big king bacon, cheeseburger, with no bacon and no cheese. I am severely annoyed and now they're leaving the phone off the hook so I can't even call and talk to management....
Sergio Mininger
Service here has been much better then in the past and the staff there is really nice now I can tell they are under new management. They seem to care more about the customers than they did in the past and that is OK for me. My food is always hot and fresh and I love to go especially in the morning they seem to have nicer staff in the morning then they do evening but I do believe they are getting soooooo much better then they times in the past. Keep up the great work
George Crank
Fast food....
Charles Gardner
Great service very clean
Matt
Drivethru is out of service and I did a mobile order and had to wait close to 30 mins with no other customers in the restaurant. Also was out of French fries. How you a burger spot and out of fries! I will not come to this location again.
Jeremiah Barley
The only thing I can review from this location is the customer service and not even on my behalf.
My Dasher waited 20 minutes in line after being asked to pull forward for my order , after 10 minutes, they attempted to knock on the door and no one came
After another 10 minutes, I told them that they should not waste their time and I will cancel the order
They responded by telling me that they had just tried to pull back around the store to the window and they were ignored
Whomever was working the closing shift tonight, I understand that I made a last-minute order, but it was quite simple and if there was an issue with the time that I put it in, you could’ve rejected it
If you aren’t allowed to reject it then do your job and complete the order and don’t leave my Dasher without a tip and a bunch of wasted time
Richard Bryant
Sky and her team were awesome
Christen Massey
lovely customer service !!! great atmosphere and the food was amazing !
Terry Chambers
Ordered a oreo shake and got sent a plain vanilla
Food: 1
Service: 1
shauna Gonzalez
I sat at the drive thru just to order for almost 10 minutes before anyone ever came on the mic. When they finally did he said give me one second. Well... That one second has now turned into 5 minutes so now total of 15 minutes and there's one car at the window, so not busy AT ALL!!! I'm not waiting any longer. This is absolutely ridiculous!
This restaurant is filthy, the service definitely lacking and the food was served cold. In general, the atmosphere is unwelcoming. I'm choosing take out, however my family first wanted to dine in. That is until we noticed there wasn't a clean table, seat or floor there. The restaurant was completely empty and completely dirty. Seriously disappointed ?!
Atmosphere: 1
Food: 1
Service: 1
Gene Mann
Ain't gonna have it your way cause they gonna make it there way
R P
Very fresh food. Freshest onion, pickle tomato and lettuce I ever had and it was on one of the cheaper meals.
Food: 5
Service: 5
Highly Favored
Pulled me up because they say they had to cook my impossible burger. It was not fresh, bread was stale and fries were old. Zero star stars
Elisabeth
4/5 times they get my order wrong. Employees appear lazy and apathetic. They’re always terribly slow. It can take as long as 45 minutes just to get your order. I’d hoped the management change would help these problems, but they’ve only gotten worse. Whoever is in charge of hiring is doing an awful job.
Ordered my meal and asked for Mayonnaise and mustard to be the condiments on it. And they literally gave me the big king bacon, cheeseburger, with no bacon and no cheese. I am severely annoyed and now they're leaving the phone off the hook so I can't even call and talk to management....
Service here has been much better then in the past and the staff there is really nice now I can tell they are under new management. They seem to care more about the customers than they did in the past and that is OK for me. My food is always hot and fresh and I love to go especially in the morning they seem to have nicer staff in the morning then they do evening but I do believe they are getting soooooo much better then they times in the past.
Keep up the great work
Fast food....
Great service very clean
Drivethru is out of service and I did a mobile order and had to wait close to 30 mins with no other customers in the restaurant. Also was out of French fries. How you a burger spot and out of fries! I will not come to this location again.
The only thing I can review from this location is the customer service and not even on my behalf.
My Dasher waited 20 minutes in line after being asked to pull forward for my order , after 10 minutes, they attempted to knock on the door and no one came
After another 10 minutes, I told them that they should not waste their time and I will cancel the order
They responded by telling me that they had just tried to pull back around the store to the window and they were ignored
Whomever was working the closing shift tonight, I understand that I made a last-minute order, but it was quite simple and if there was an issue with the time that I put it in, you could’ve rejected it
If you aren’t allowed to reject it then do your job and complete the order and don’t leave my Dasher without a tip and a bunch of wasted time
Sky and her team were awesome
lovely customer service !!! great atmosphere and the food was amazing !
Ordered a oreo shake and got sent a plain vanilla
Food: 1
Service: 1
I sat at the drive thru just to order for almost 10 minutes before anyone ever came on the mic. When they finally did he said give me one second. Well... That one second has now turned into 5 minutes so now total of 15 minutes and there's one car at the window, so not busy AT ALL!!! I'm not waiting any longer. This is absolutely ridiculous!
Restaurantji Recommends
This restaurant is filthy, the service definitely lacking and the food was served cold. In general, the atmosphere is unwelcoming. I'm choosing take out, however my family first wanted to dine in. That is until we noticed there wasn't a clean table, seat or floor there.
The restaurant was completely empty and completely dirty.
Seriously disappointed ?!
Atmosphere: 1
Food: 1
Service: 1
Ain't gonna have it your way cause they gonna make it there way
Very fresh food. Freshest onion, pickle tomato and lettuce I ever had and it was on one of the cheaper meals.
Food: 5
Service: 5
Pulled me up because they say they had to cook my impossible burger. It was not fresh, bread was stale and fries were old. Zero star stars
4/5 times they get my order wrong. Employees appear lazy and apathetic. They’re always terribly slow. It can take as long as 45 minutes just to get your order. I’d hoped the management change would help these problems, but they’ve only gotten worse. Whoever is in charge of hiring is doing an awful job.
Atmosphere: 1
Food: 1
Service: 1
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