Took so long to get served when there was no line.
Atmosphere: 1
Food: 1
Service: 1
Terrence Willis
The lady named Lameisha that took my order had a really bad attitude and that's all that I have to say.
Atmosphere: 1
Service: 1
Kelly Payton
I wouldn't give this even 1 star but I had to came through the drive tru to pick up my moblie order not only was the serve crap the manager on duty this evening was actually picking her fingers and eating without washing her hands and after waiting forever my food was even correct and they tried to hand my fries just straight out the window as a restaurant GM yall really need to rethink your staff and management because this place is trash after spending what I spent i threw my food away and will never come back and make sure everyone i know never comes to this nasty place
Atmosphere: 1
Food: 1
Service: 1
Kris Cozart
One of the worst visits I have ever had with a Wendy's.
Ordering fast food on a mobile app is the most fool proof way to order food. And you guys still found a way to mess it up. Your Manager told me I couldn't have my food because I didn't pay for it when I was literally showing her where it came out of my bank account and shows paid on your god awful app. Not to mention the fact that everyone was ignoring the customers at the counter I had to say something to the employees to get my issue looked into. Your manager on this shift should be looked into because of her professionalism and manner of addressing issues. By the time we got out of there with the food that I did infact pay for it was cold and the fries were soggy.
Lost my business. Period.
Atmosphere: 1
Food: 2
Service: 1
Lila Lambert
All 3 workers were complaining and was trying to get me to take my food without 4 of my teas and 2 baked potatoes bc they didn't feel like making them. They were being very load and whiny about doordashes coming through as well
Atmosphere: 1
Food: 3
Service: 1
Jennifer Helbig
I placed a mobile order. When I went inside to pick it up, I was informed they no longer served the family pack of nuggets. Mind you, I ordered using the Wendy's app, not a. 3rd party app. I asked if they had nuggets. They said yes. I asked why they wouldn't make them for me. She said they don't serve the family pack. I said give me 5 orders of 10 piece nuggets then to replace it. She said no and that I would have to go through the app to get a refund. Customer service at Wendy's is only available M-F 8am-8pm EST. She offered to let me place a new order for the 10 piece nuggets but the cost would have been drastically higher then what I paid. I had already purchased what I wanted and paid for it. Why would I turn around and pay for it again? So, no dinner for this hard working truck driver. Thanks for nothing Wendy's. It's not like I can stop just anywhere for food. I choose to eat here, but I won't choose to again. Even if I'm starving and have no other options. Rude employees, false advertisement, and refusal to give customers what they ordered.
Revised review: I contacted Wendy's customer service and they refused to give me a refund. I guess this is the last time I eat at Wendy's. They got over $25 of my money and I got nothing. This is unfortunate because they have the best fries and nuggets.
Atmosphere: 1
Food: 1
Service: 1
Bryant392 M
Why are there no hair nets on hair flying all o er food, weaves in heads hanging over food, no gloves or change of gloves when preparing food and wiping on clothes or merchandise down smh.never again!!!
Corporal Quigg
It's midnight on a Thursday in temple Ga. I'm starved needing some food just to keep going. Wendy's was not only open in my time of need but staff were super friendly and made me food fresh to order. I ordered the Cajun chicken couch or whatever it was as a special. I'm not sure I've had fast food this fire before. Night crew went above and beyond for an absolutely awesome experience. Shout out the girl with the purple hair. You're killin it!
Sarah Dennis
I usually don’t post reviews because I work in fast food but this I had to say something about. I don’t know what this night shift got going on but I just came through 8:40 at night. And these girls are rude. I pulled up to the window she told me I was too far. I understood so I backed up and pulled closer. Then when I asked them to give me a minute because the food was not for me, she closed the window. Then I am guessing the manager went over and opened the window and told me the total again and I asked her to give me a moment. Well after I was ready the “manager” came over and had the rudest attitude. Basically snatched the food off the counter beside her showing it out the window. Gave me no receipt and didn’t even say have a great night or something to indicate that she was done giving customers service.
Dawn Smith
My food was hot, fresh and tasted amazing! When I am used to being disappointed by fast food, y'all are a breath of fresh air! Thank you!
Baked potato - steaming hot! Chili - tasted freshly made! The hamburger buns - the absolute softest, steamed buns I have ever had at a Wendys. ♡
Everyone was busy, friendly, and they seemed steady during time of my visit. The new salted caramel frosty is the best flavor they've ever had, my opinion.
Atmosphere: 5
Food: 5
Service: 5
kaileta barber (Dragongrate)
I had ordered a nugget meal with lemonade no ice to drink. The nuggets were good but the fries taste old, dry, and were cold. I was very disappointed with my order but I want able to go up there to get new fries. I threw them away.
Atmosphere: 3
Food: 1
Service: 3
Recommended dishes: Wendy’S Baked Potatoes
Brandon Collins
Don’t recommend eating here. Save your money.
Atmosphere: 1
Food: 1
Service: 1
J D P
Wife wanted a bake potato 🥔
Atmosphere: 3
Food: 3
Service: 2
Louise Daniel
DO NOT RECOMMEND, WORTH THE DRIVE TO VILLA RICA. Went to this wendys for the last time today. I eat here everyday, sometimes twice a day but this location has lost my family's business. With the exception of a few ladies, everyone one here is incompetent and rude. Today around 1-130 Drive thrU lady didn't know what she was doing ON THE register, and when I asked about fries I was owed for some sucky ones I had gotten a few nights ago and the manager then said she wrote my name down and i could come get more, MR Craig? Or Mr Greg? the " manager' today, Whatever his name was asking why I was holding up his drive through and didn't give me the fries. Your cashier was holding up your drive through SIR! Your customer service is horrible. If you can't handle fast food why are you working there? Also my app hasn't scanned in days at this location, giving me offers I apparently can not use. I got home and guess what? THESE FRIES SUCK TOO. Booo Temple Wendys. Waste my hard earned money.
Took so long to get served when there was no line.
Atmosphere: 1
Food: 1
Service: 1
The lady named Lameisha that took my order had a really bad attitude and that's all that I have to say.
Atmosphere: 1
Service: 1
I wouldn't give this even 1 star but I had to came through the drive tru to pick up my moblie order not only was the serve crap the manager on duty this evening was actually picking her fingers and eating without washing her hands and after waiting forever my food was even correct and they tried to hand my fries just straight out the window as a restaurant GM yall really need to rethink your staff and management because this place is trash after spending what I spent i threw my food away and will never come back and make sure everyone i know never comes to this nasty place
Atmosphere: 1
Food: 1
Service: 1
One of the worst visits I have ever had with a Wendy's.
Ordering fast food on a mobile app is the most fool proof way to order food. And you guys still found a way to mess it up. Your Manager told me I couldn't have my food because I didn't pay for it when I was literally showing her where it came out of my bank account and shows paid on your god awful app. Not to mention the fact that everyone was ignoring the customers at the counter I had to say something to the employees to get my issue looked into. Your manager on this shift should be looked into because of her professionalism and manner of addressing issues. By the time we got out of there with the food that I did infact pay for it was cold and the fries were soggy.
Lost my business. Period.
Atmosphere: 1
Food: 2
Service: 1
All 3 workers were complaining and was trying to get me to take my food without 4 of my teas and 2 baked potatoes bc they didn't feel like making them. They were being very load and whiny about doordashes coming through as well
Atmosphere: 1
Food: 3
Service: 1
I placed a mobile order. When I went inside to pick it up, I was informed they no longer served the family pack of nuggets. Mind you, I ordered using the Wendy's app, not a. 3rd party app. I asked if they had nuggets. They said yes. I asked why they wouldn't make them for me. She said they don't serve the family pack. I said give me 5 orders of 10 piece nuggets then to replace it. She said no and that I would have to go through the app to get a refund. Customer service at Wendy's is only available M-F 8am-8pm EST. She offered to let me place a new order for the 10 piece nuggets but the cost would have been drastically higher then what I paid. I had already purchased what I wanted and paid for it. Why would I turn around and pay for it again? So, no dinner for this hard working truck driver. Thanks for nothing Wendy's. It's not like I can stop just anywhere for food. I choose to eat here, but I won't choose to again. Even if I'm starving and have no other options. Rude employees, false advertisement, and refusal to give customers what they ordered.
Revised review:
I contacted Wendy's customer service and they refused to give me a refund. I guess this is the last time I eat at Wendy's. They got over $25 of my money and I got nothing. This is unfortunate because they have the best fries and nuggets.
Atmosphere: 1
Food: 1
Service: 1
Why are there no hair nets on hair flying all o er food, weaves in heads hanging over food, no gloves or change of gloves when preparing food and wiping on clothes or merchandise down smh.never again!!!
It's midnight on a Thursday in temple Ga. I'm starved needing some food just to keep going. Wendy's was not only open in my time of need but staff were super friendly and made me food fresh to order. I ordered the Cajun chicken couch or whatever it was as a special. I'm not sure I've had fast food this fire before. Night crew went above and beyond for an absolutely awesome experience. Shout out the girl with the purple hair. You're killin it!
I usually don’t post reviews because I work in fast food but this I had to say something about. I don’t know what this night shift got going on but I just came through 8:40 at night. And these girls are rude. I pulled up to the window she told me I was too far. I understood so I backed up and pulled closer. Then when I asked them to give me a minute because the food was not for me, she closed the window. Then I am guessing the manager went over and opened the window and told me the total again and I asked her to give me a moment. Well after I was ready the “manager” came over and had the rudest attitude. Basically snatched the food off the counter beside her showing it out the window. Gave me no receipt and didn’t even say have a great night or something to indicate that she was done giving customers service.
My food was hot, fresh and tasted amazing!
When I am used to being disappointed by fast food, y'all are a breath of fresh air! Thank you!
Baked potato - steaming hot!
Chili - tasted freshly made!
The hamburger buns - the absolute softest, steamed buns I have ever had at a Wendys. ♡
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Chili, Hamburger, Wendy’S Baked Potatoes
Restaurantji Recommends
Everyone was busy, friendly, and they seemed steady during time of my visit.
The new salted caramel frosty is the best flavor they've ever had, my opinion.
Atmosphere: 5
Food: 5
Service: 5
I had ordered a nugget meal with lemonade no ice to drink. The nuggets were good but the fries taste old, dry, and were cold. I was very disappointed with my order but I want able to go up there to get new fries. I threw them away.
Atmosphere: 3
Food: 1
Service: 3
Recommended dishes: Wendy’S Baked Potatoes
Don’t recommend eating here. Save your money.
Atmosphere: 1
Food: 1
Service: 1
Wife wanted a bake potato 🥔
Atmosphere: 3
Food: 3
Service: 2
DO NOT RECOMMEND, WORTH THE DRIVE TO VILLA RICA. Went to this wendys for the last time today. I eat here everyday, sometimes twice a day but this location has lost my family's business. With the exception of a few ladies, everyone one here is incompetent and rude. Today around 1-130 Drive thrU lady didn't know what she was doing ON THE register, and when I asked about fries I was owed for some sucky ones I had gotten a few nights ago and the manager then said she wrote my name down and i could come get more, MR Craig? Or Mr Greg? the " manager' today, Whatever his name was asking why I was holding up his drive through and didn't give me the fries. Your cashier was holding up your drive through SIR! Your customer service is horrible. If you can't handle fast food why are you working there? Also my app hasn't scanned in days at this location, giving me offers I apparently can not use. I got home and guess what? THESE FRIES SUCK TOO. Booo Temple Wendys. Waste my hard earned money.
Atmosphere: 1
Food: 1
Service: 1
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