I ordered a 3 piece meal at the drive-thru for my wife. The chicken looked like it was cooked and sat a long time since there wasn’t much business. My wife tried it and wouldn’t eat it.. to greasy and not fresh. I gave 1 star for the food and 2 stars for service because although they were nice, they shouldn’t serve food that isn’t as fresh as possible. This location should close.
Food: 1
Service: 2
Seafair
The worst service I have ever witnessed. After standing at the counter for 10 plus minutes finally walked out.
Atmosphere: 1
Service: 1
Pauline Mitchell
We didn't get a chance to order, one person was waiting to order, they had been there for 30 minutes. So we left. Might return one day, but not too soon. 👎👎👎
Atmosphere: 1
Food: 1
Service: 1
Marlena Nix
I called in my order so it would be ready when I got there. I get there, I pay for my food, and then they tell me to pull around. They said they would bring my food out shortly. My food was not ready even though I had called it in and they said they'd start cook it before I got there. I waited out front of that building for 20 freaking minutes. It is 94° f outside. It took me walking inside after 20 minutes of sitting in the heat for them to finally give me my food. Then, as soon as I walked inside they gave me my food in less than 2 minutes. My food was ready. They just didn't want to leave the comfort and A/C of the building to come bring it out to me. If you come here, make sure to go inside to get your food. They don't care if you have a heat stroke in their parking lot. Then, the portion sizes are small. What they call a family size is really only big enough for two people. The only good thing about this place is the chicken is good. After the experience I've had there today, I don't think it's worth it. I do not recommend this restaurant!
Atmosphere: 1
Food: 3
Service: 1
Jamie King
We got a bucket of chicken & it was delicious. Original recipe 😋 😋😋
Atmosphere: 4
Food: 4
Service: 4
Mahkayla Carter
They need a new cook, the chicken was SO dry.
Atmosphere: 1
Food: 1
Service: 1
Kc Presley
Great food and really sweet staff!
Chase Badger
I'm really disappointed to have to write this review. I recently visited this KFC, and unfortunately, the chicken was a disaster. It was incredibly greasy, burnt in some areas, and shockingly undercooked in others – all on the same piece! This isn't an isolated incident either. The food has been subpar for the last several times I've gone. Honestly, the only thing that has consistently tasted good is the biscuits. Even the service is a gamble. Sometimes it's good, sometimes it's bad. It's frustrating to feel like you're rolling the dice every time you visit. If I do go back, it will only be for a drink and a biscuit. Until they improve their kitchen consistency, I can't recommend ordering anything else.
Atmosphere: 2
Food: 1
Service: 2
Recommended dishes: Mtn Dew
Arlene Badger
Sadly...the worst chicken I have ever had. I tried them when I first moved here and the chicken tasted as if maybe the fryer wasn't cleaned. (Gave them the good ol benefit of the doubt.) Decided to give them another chance and was still highly disappointed. Please explain to me how a chicken restaurant can somehow make chicken taste like fish?! Their mashed potatoes were super bland. The only thing that tasted right was their biscuits!!!!! Get it together!!!
Atmosphere: 2
Food: 1
Service: 2
April Woods
What Have You Done To KFC Chicken? My Chicken Was A Greasy Bland Mess! My Chicken Didn't Taste Fresh! I Will Not Be Back To This KFC! Colonel Sanders Would Be Very Outraged At How KFC Is Not Cooking His Chicken Recipe The Right Way Instead The Wrong Way! This KFC Is Slacking In How They Cook Chicken!It Is A Shame When Paying Customers Can't Get Their Money's Worth Of Good Food Instead Get Bad Food! I Will Not Recommend Anyone Going To This KFC!
Wish the never got rid of the chocolate chip cake... it was awesome!
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Fried Chicken, Tender, 5 PC Tenders Big Box, Fill Up Box, Gravy
Cass G
Another group of fast food minimum workers that think they should be paid more, yet don't know how to take basic orders and make basic food consistently
Atmosphere: 1
Food: 1
Service: 1
A G
Another group of fast food minimum workers that think they should be paid more, yet don't know how to take basic orders and make basic food consistently
WebArt Studio
Love it
Atmosphere: 5
Food: 5
Service: 5
Tanya Bartlett
They have the best customer service in Thomaston Ga.
I ordered a 3 piece meal at the drive-thru for my wife. The chicken looked like it was cooked and sat a long time since there wasn’t much business. My wife tried it and wouldn’t eat it.. to greasy and not fresh. I gave 1 star for the food and 2 stars for service because although they were nice, they shouldn’t serve food that isn’t as fresh as possible. This location should close.
Food: 1
Service: 2
The worst service I have ever witnessed. After standing at the counter for 10 plus minutes finally walked out.
Atmosphere: 1
Service: 1
We didn't get a chance to order, one person was waiting to order, they had been there for 30 minutes. So we left. Might return one day, but not too soon. 👎👎👎
Atmosphere: 1
Food: 1
Service: 1
I called in my order so it would be ready when I got there. I get there, I pay for my food, and then they tell me to pull around. They said they would bring my food out shortly. My food was not ready even though I had called it in and they said they'd start cook it before I got there. I waited out front of that building for 20 freaking minutes. It is 94° f outside. It took me walking inside after 20 minutes of sitting in the heat for them to finally give me my food. Then, as soon as I walked inside they gave me my food in less than 2 minutes. My food was ready. They just didn't want to leave the comfort and A/C of the building to come bring it out to me. If you come here, make sure to go inside to get your food. They don't care if you have a heat stroke in their parking lot. Then, the portion sizes are small. What they call a family size is really only big enough for two people. The only good thing about this place is the chicken is good. After the experience I've had there today, I don't think it's worth it. I do not recommend this restaurant!
Atmosphere: 1
Food: 3
Service: 1
We got a bucket of chicken & it was delicious. Original recipe 😋 😋😋
Atmosphere: 4
Food: 4
Service: 4
They need a new cook, the chicken was SO dry.
Atmosphere: 1
Food: 1
Service: 1
Great food and really sweet staff!
I'm really disappointed to have to write this review. I recently visited this KFC, and unfortunately, the chicken was a disaster. It was incredibly greasy, burnt in some areas, and shockingly undercooked in others – all on the same piece!
This isn't an isolated incident either. The food has been subpar for the last several times I've gone. Honestly, the only thing that has consistently tasted good is the biscuits.
Even the service is a gamble. Sometimes it's good, sometimes it's bad. It's frustrating to feel like you're rolling the dice every time you visit.
If I do go back, it will only be for a drink and a biscuit. Until they improve their kitchen consistency, I can't recommend ordering anything else.
Atmosphere: 2
Food: 1
Service: 2
Recommended dishes: Mtn Dew
Sadly...the worst chicken I have ever had. I tried them when I first moved here and the chicken tasted as if maybe the fryer wasn't cleaned. (Gave them the good ol benefit of the doubt.) Decided to give them another chance and was still highly disappointed. Please explain to me how a chicken restaurant can somehow make chicken taste like fish?! Their mashed potatoes were super bland. The only thing that tasted right was their biscuits!!!!! Get it together!!!
Atmosphere: 2
Food: 1
Service: 2
What Have You Done To KFC Chicken? My Chicken Was A Greasy Bland Mess! My Chicken Didn't Taste Fresh! I Will Not Be Back To This KFC! Colonel Sanders Would Be Very Outraged At How KFC Is Not Cooking His Chicken Recipe The Right Way Instead The Wrong Way! This KFC Is Slacking In How They Cook Chicken!It Is A Shame When Paying Customers Can't Get Their Money's Worth Of Good Food Instead Get Bad Food! I Will Not Recommend Anyone Going To This KFC!
Atmosphere: 1
Food: 1
Service: 1
Recommended dishes: Fried Chicken
Restaurantji Recommends
Wish the never got rid of the chocolate chip cake... it was awesome!
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Fried Chicken, Tender, 5 PC Tenders Big Box, Fill Up Box, Gravy
Another group of fast food minimum workers that think they should be paid more, yet don't know how to take basic orders and make basic food consistently
Atmosphere: 1
Food: 1
Service: 1
Another group of fast food minimum workers that think they should be paid more, yet don't know how to take basic orders and make basic food consistently
Love it
Atmosphere: 5
Food: 5
Service: 5
They have the best customer service in Thomaston Ga.
Atmosphere: 5
Food: 5
Service: 5
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