I use the drive-thru to order a couple of burgers. The food was good, average for Wendy's. I asked for 1 ketchup when ordering. Got to the window & asked to be sure for ketchup. She Yes sir, no problem. Then comes back & asked me to move up while the burgers aren't ready yet. A lady brought my food out & was gone before I looked in the bag, no ketchup. This seems petty to me but service is service. I never said anything & drove off. They were not busy at all.
Jacqueline Jordan
Restaurant was out of product, instead of just replacing they communicated and replaced with the input of customer. Extremely pleased with the experiences the last few weeks.
DeeAnn Demery
Drive thru was CLOSED 20 MINUTES before midnight ... Website said open until midnight ...
Gustavo Guzman Jr.
As expected!
Jaci Smith
They are not open till midnight or 1 am. Idk who posted those hours but they aren’t!
Brittinibynature
Employees lack common decency. They don’t haven’t even been trained to greet their customers to let them know there is a wait.
Travis Mccullough
This place is awesome around lunch time. After 5 forget it, a 25 minute wait for food AFTER paying and being told to pull to a parking spot is ridiculous.
Atmosphere: 1
Service: 1
Peaches Powers
Luv mobile ordering.
Atmosphere: 3
Food: 4
Service: 3
Stoney Setzer
Excellent customer service. Part of our order had to be cooked to order, but they were very good about explaining the delay, checking on us to let us know we had not been forgotten, and upgrading our order to compensate for our wait. Very conscientious.
Atmosphere: 4
Food: 4
Service: 5
Recommended dishes: Hamburger, French Fries, Baconator
Lilac
Rude tall manager, and she doesn’t know how to talk customers in a respectful manner.
They are a bit slow. Fries are often not hot. Also, it's a bit frustrating when you order a chili or a frosty and no spoon is given. Staff has been nice.
Atmosphere: 4
Food: 3
Service: 3
Recommended dishes: Chili
Brian Elliott
Fries where from the bottom batch and stale
Atmosphere: 3
Food: 3
Service: 3
Ken French
They've always had good quality food customer service has been great and if there ever has been a mishap that I've seen or have dealt with myself it has been taken care of immediately with no complaints
Atmosphere: 4
Food: 5
Service: 4
Recommended dishes: Wendy’S Sausage Egg & Cheese Burrito Seasoned Potatoes and Sausage Biscuit & Gravy, Hamburger, Spicy Nuggs Party Pack
Janet Caldwell
Absolutely terrible. They forget stuff EVERY time. They give you UNSWEET tea, which is practically a hate crime in the south… and the workers are alway just standing around talking doing nothing. Like, if you can’t do a simple job like fast-food (and yes i have experience in fast-food) then maybe you dont need to work there. Lazy and incompetent people.
Atmosphere: 1
Food: 1
Service: 1
Reagan Bowman
Exceptional Service from Devin Huckaby at Wendy’s in Thomaston, GA!
During my recent visit to the Wendy’s in Thomaston, GA, I was impressed by the outstanding service, especially from Devin Huckaby, who was working on the grill. Although he didn’t take my order, his hard work behind the scenes made a big difference. The food came out hot, fresh, and perfectly prepared, which is a testament to Devin’s attention to detail and skill in the kitchen.
It’s clear that Devin takes pride in his role, ensuring that every item is cooked to perfection. Even though I didn’t interact with him directly, his efforts on the grill contributed to a fantastic dining experience. Wendy’s is fortunate to have such a dedicated and hardworking team member.
If you’re stopping by this Wendy’s, know that Devin is behind the grill making sure your meal is prepared just right!
I use the drive-thru to order a couple of burgers. The food was good, average for Wendy's. I asked for 1 ketchup when ordering. Got to the window & asked to be sure for ketchup. She Yes sir, no problem. Then comes back & asked me to move up while the burgers aren't ready yet. A lady brought my food out & was gone before I looked in the bag, no ketchup. This seems petty to me but service is service. I never said anything & drove off. They were not busy at all.
Restaurant was out of product, instead of just replacing they communicated and replaced with the input of customer. Extremely pleased with the experiences the last few weeks.
Drive thru was CLOSED 20 MINUTES before midnight ... Website said open until midnight ...
As expected!
They are not open till midnight or 1 am. Idk who posted those hours but they aren’t!
Employees lack common decency. They don’t haven’t even been trained to greet their customers to let them know there is a wait.
This place is awesome around lunch time. After 5 forget it, a 25 minute wait for food AFTER paying and being told to pull to a parking spot is ridiculous.
Atmosphere: 1
Service: 1
Luv mobile ordering.
Atmosphere: 3
Food: 4
Service: 3
Excellent customer service. Part of our order had to be cooked to order, but they were very good about explaining the delay, checking on us to let us know we had not been forgotten, and upgrading our order to compensate for our wait. Very conscientious.
Atmosphere: 4
Food: 4
Service: 5
Recommended dishes: Hamburger, French Fries, Baconator
Rude tall manager, and she doesn’t know how to talk customers in a respectful manner.
Atmosphere: 1
Service: 1
Restaurantji Recommends
They are a bit slow. Fries are often not hot. Also, it's a bit frustrating when you order a chili or a frosty and no spoon is given. Staff has been nice.
Atmosphere: 4
Food: 3
Service: 3
Recommended dishes: Chili
Fries where from the bottom batch and stale
Atmosphere: 3
Food: 3
Service: 3
They've always had good quality food customer service has been great and if there ever has been a mishap that I've seen or have dealt with myself it has been taken care of immediately with no complaints
Atmosphere: 4
Food: 5
Service: 4
Recommended dishes: Wendy’S Sausage Egg & Cheese Burrito Seasoned Potatoes and Sausage Biscuit & Gravy, Hamburger, Spicy Nuggs Party Pack
Absolutely terrible. They forget stuff EVERY time. They give you UNSWEET tea, which is practically a hate crime in the south… and the workers are alway just standing around talking doing nothing. Like, if you can’t do a simple job like fast-food (and yes i have experience in fast-food) then maybe you dont need to work there. Lazy and incompetent people.
Atmosphere: 1
Food: 1
Service: 1
Exceptional Service from Devin Huckaby at Wendy’s in Thomaston, GA!
During my recent visit to the Wendy’s in Thomaston, GA, I was impressed by the outstanding service, especially from Devin Huckaby, who was working on the grill. Although he didn’t take my order, his hard work behind the scenes made a big difference. The food came out hot, fresh, and perfectly prepared, which is a testament to Devin’s attention to detail and skill in the kitchen.
It’s clear that Devin takes pride in his role, ensuring that every item is cooked to perfection. Even though I didn’t interact with him directly, his efforts on the grill contributed to a fantastic dining experience. Wendy’s is fortunate to have such a dedicated and hardworking team member.
If you’re stopping by this Wendy’s, know that Devin is behind the grill making sure your meal is prepared just right!
Atmosphere: 5
Food: 5
Service: 5
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