Ordered 2 piece fish & fries and it was the smallest 2 pieces of fish I ever got from Captain D's and the hushpuppies was a breadroll I couldn't eat. Ask for ketchup and tater sause and got nothing. The price did not reflect the reduction of portion sizes. Totally disappointed and still hungry!
James Roberts
They never get your order right and when you say something they give u a attitude not going back
Atmosphere: 1
Food: 1
Service: 2
donna hiracheta
Ordered online to pickup went through drive thru no one was at drive at all but was asked to go in only for the girl to hand me the bag. She could have done it through the window.
Atmosphere: 1
Food: 3
Service: 1
Rebecca G.
The manager was very nice and she showed us our food before we left to assure that my sister and I were satisfied. The okra was burnt but the fish sandwich was pretty 👍. The bathroom needs work as that was not clean at all and the toilet would not flush.
Atmosphere: 2
Food: 3
Service: 5
Kadedra Stewart
Food is always cooked to perfection the wait for perfection is a good wait time but the music is good while waiting
Atmosphere: 5
Food: 5
Service: 2
Jasmine Hardiman
We dropped in for a quick bite. They have good food. We got the new $5.99 basket. It has 1 piece fish, some shrimp, and a side. It's a portion for someone that doesn't eat much, but if you eat way more...just get a regular meal.
Atmosphere: 4
Food: 4
Service: 4
Connie Thomas
Fish was cold, and looked like grease needed changing (black burns on it). They were out of white fish, and the tilapia was rubbery. Ordered Dt Dr pepper and was out of it also.
Atmosphere: 2
Food: 1
Service: 4
Cassandra Brown
Veggies are terrible. There's no taste at all.
Vegetarian options: They taste as if they just came out of the can.
Atmosphere: 4
Food: 2
Service: 4
Angela Donaldson
Hot and fresh. It was delicious ?
Atmosphere: 5
Food: 5
Service: 5
Joyce Brown Jordan
JUST CLOSE IT DOWN!!!!! No sauce,bags,cup holders,may not even have what's on the menu etc...food wasn't right even after letting the so called manger know he still acted as if I'm wrong for telling him my order was wrong...just bad consumer service all around...I got my money back..AVOID THIS PLACE.
I went to drive thru October 6th we ordered got to the window the lady working the window was very rude she was telling us what they was out of and as my husband was asking for something she rudely said sir no we out of everything and shout the window before he could get anything out but the food was great
Food: 5
tina kilgore
Customer service was unacceptable. You pay a price for food but customer service is priceless. It really makes people not return. It's really sad. They had no tea no condiments. When I ask what they have she said nothing and shut the windows in my face.
Service: 1
Jane Coram
I ordered the Lobster and fish, from your sales flyer. I have a picture of what I got. Very dissatisfied.
Food: 1
Service: 1
betty raybon
Aight ?
Atmosphere: 4
Food: 3
Service: 5
Alabama Lucey
I ordered shrimp and chicken strips. The chicken strips were very good but the shrimp left a lot to be desired. The employees were nice, however the drive-through was "yelling", which could have been equipment problems, and I feel could have been handled better by simply asking the customers to pull up to the window to order.
Ordered 2 piece fish & fries and it was the smallest 2 pieces of fish I ever got from Captain D's and the hushpuppies was a breadroll I couldn't eat. Ask for ketchup and tater sause and got nothing. The price did not reflect the reduction of portion sizes. Totally disappointed and still hungry!
They never get your order right and when you say something they give u a attitude not going back
Atmosphere: 1
Food: 1
Service: 2
Ordered online to pickup went through drive thru no one was at drive at all but was asked to go in only for the girl to hand me the bag. She could have done it through the window.
Atmosphere: 1
Food: 3
Service: 1
The manager was very nice and she showed us our food before we left to assure that my sister and I were satisfied. The okra was burnt but the fish sandwich was pretty 👍.
The bathroom needs work as that was not clean at all and the toilet would not flush.
Atmosphere: 2
Food: 3
Service: 5
Food is always cooked to perfection the wait for perfection is a good wait time but the music is good while waiting
Atmosphere: 5
Food: 5
Service: 2
We dropped in for a quick bite. They have good food. We got the new $5.99 basket. It has 1 piece fish, some shrimp, and a side. It's a portion for someone that doesn't eat much, but if you eat way more...just get a regular meal.
Atmosphere: 4
Food: 4
Service: 4
Fish was cold, and looked like grease needed changing (black burns on it). They were out of white fish, and the tilapia was rubbery. Ordered Dt Dr pepper and was out of it also.
Atmosphere: 2
Food: 1
Service: 4
Veggies are terrible. There's no taste at all.
Vegetarian options: They taste as if they just came out of the can.
Atmosphere: 4
Food: 2
Service: 4
Hot and fresh. It was delicious ?
Atmosphere: 5
Food: 5
Service: 5
JUST CLOSE IT DOWN!!!!! No sauce,bags,cup holders,may not even have what's on the menu etc...food wasn't right even after letting the so called manger know he still acted as if I'm wrong for telling him my order was wrong...just bad consumer service all around...I got my money back..AVOID THIS PLACE.
Atmosphere: 1
Food: 1
Service: 1
Restaurantji Recommends
I went to drive thru October 6th we ordered got to the window the lady working the window was very rude she was telling us what they was out of and as my husband was asking for something she rudely said sir no we out of everything and shout the window before he could get anything out but the food was great
Food: 5
Customer service was unacceptable. You pay a price for food but customer service is priceless. It really makes people not return. It's really sad. They had no tea no condiments. When I ask what they have she said nothing and shut the windows in my face.
Service: 1
I ordered the Lobster and fish, from your sales flyer.
I have a picture of what I got.
Very dissatisfied.
Food: 1
Service: 1
Aight ?
Atmosphere: 4
Food: 3
Service: 5
I ordered shrimp and chicken strips. The chicken strips were very good but the shrimp left a lot to be desired. The employees were nice, however the drive-through was "yelling", which could have been equipment problems, and I feel could have been handled better by simply asking the customers to pull up to the window to order.
Atmosphere: 4
Food: 3
Service: 3
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