YUMMY!! Service is fast, friendly and food is great.
Atmosphere: 5
Food: 5
Service: 5
Denise Miller
BETTER STAFF(maybe quit talking about their personal lives and listen to the speaker while customer is ordering this is the second time we went through there and they did not have the correct order and it was repeated at speaker by because and was told to drive forward and we get up there and not enough food and third time having the wrong food.nThen the whole staff has bad attitudes and sorry lazy demeanor. you have one adult and bunch of kids and not even responsible ones. Every time we talk to the Manager she starts making excuses so she acts like a child herself. When I was growing up Mr. Davis and Brenda ran a restaurant worth waiting in line for but kids can be taught but making excuses enables them even more either train or Don't be in management. I have been in management most of my life and all different areas and it all comes down to the same basic concepts I had 3 stores at one time and 2 of which was full of kids but they ran and worked like young adults its all in what you tolerate and train and yes you may have to short staffed i did during covid but the ones who still wanted a way of living got it together its a way of life. Managers have had this struggle for years now and in fact I use to go in a store as Gm was being let go fix it and fire and hire and retrain current staff and then train new manager and hand it over and on to the next store. It can be done another words and most can be taught it's how well versed the leadership skills are so please address staffing the rest will fall into place because a good manager will pay attention to their people and will know how differently people learn and will have enough pride in their job to teach and train and show them correct etiquette and pass that on. This will help them in all aspects of life and set y'all up for success, it's a TEAM GOAL. Keep in mind you won't find qualified people for nothing but taking that one leap can pay off quickly and multiply more than you can imagine.
Carroll Love
Just ordered and got to the park to sit and eat. Both mine and my Girls milkshakes were delicious but the thing that stood out the most was our burgers not only were they wonderful but the appearance shocked me. It literally looked like you see them on the commercial and drive through signs. The double bacon ranch burger and original double cheeseburger. Wonderful service. Your company is getting better with your FAN FOOD
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Burger Combo, Original Cheeseburger, Side of Onion Rings, Side of Fries
LD
Great customer service and great food. A nice place to get a good burger
Atmosphere: 5
Food: 5
Service: 5
Debbie Brown
Clean, good food, good customer service
Tammy Roxby
Very friendly staff. Very clean store and great fresh food
Atmosphere: 5
Food: 5
Service: 5
barbara santoro
The middle age white female open the window, handed me the blizzard, took my Visa card and shut the window just and she opened it. With a frown on her face like she was ticked off! So I set there a minute and she opened the window the same way and looked at me.. Nicely I asked do y’all not still have the senior sprite anymore? BECAUSE I ordered one but she wasn’t the one that took my order. SHE said sarcastically ..Yes.. it wasn’t on the board ! All you have to do is ask!! Rudely!!! All I could do was drive off to keep from telling her what I think about her CS.. she wasn’t friendly last Friday!! I spend $15 every Friday after school there but I told my grandson that we would be going somewhere else!! It’s not a lot of money but every little bit adds up!! Word of mouth is worth more than $60 a month!! I don’t know who owns this franchise but I hope it’s the person reading w!! I would want to know!!!
Atmosphere: 1
Food: 5
Service: 1
HB
Inappropriate cursing and yelling among the staff made it hard to enjoy our meal.
Jamie French
Not only did they not check first on what our order was and then charged us for the wrong order but they then charged our card 3 times which then charged the card a overcharge fee each time. Then they gave us the wrong sandwich. She also gave us attitude when we were trying to work out what was going on. The lady's name was Amanda and was very rude and belligerent and unprofessional.
Atmosphere: 1
Food: 1
Service: 1
Connie Thomas
The ice cream was good, but the young girl at the window never acknowledged my thank you after saying thank you to her 3 times. Not very clever customer service. Acknowledge your customers kindness wit
The customer service here is nothing I've dealt with at any other store before. I came in to pick up an order yet was ignored heavily when just asking for an update on the order. After some waiting, I finally got my order I needed yet accidentally drop the cup holder with blizzards in them and a few other little things. A group of employees behind the counter see me drop the blizzards yet stand there laughing and staring obviously at me, not doing anything to help me. An actual customer inside the store had to come up and helped me when I was shown ZERO customer service skills by the actual employees. If this how your employees treat customers, it's heavily showing a negative image upon this Dairy Queen to where I wouldn't recommend anyone coming up here unless you want to be disrespected.
Atmosphere: 1
Food: 1
Service: 1
Levi Stovall
Very quick, prompt and friendly service.
Atmosphere: 5
Food: 5
Service: 5
Sandra Bryant
The menu for kids is good and that's good. And their sundae is really good and blizzards are the best.
Wheelchair accessibility: They do have wheelchair accessibility for the disabled veteran and people and children inside and parking lot.
YUMMY!! Service is fast, friendly and food is great.
Atmosphere: 5
Food: 5
Service: 5
BETTER STAFF(maybe quit talking about their personal lives and listen to the speaker while customer is ordering this is the second time we went through there and they did not have the correct order and it was repeated at speaker by because and was told to drive forward and we get up there and not enough food and third time having the wrong food.nThen the whole staff has bad attitudes and sorry lazy demeanor. you have one adult and bunch of kids and not even responsible ones. Every time we talk to the Manager she starts making excuses so she acts like a child herself. When I was growing up Mr. Davis and Brenda ran a restaurant worth waiting in line for but kids can be taught but making excuses enables them even more either train or Don't be in management. I have been in management most of my life and all different areas and it all comes down to the same basic concepts I had 3 stores at one time and 2 of which was full of kids but they ran and worked like young adults its all in what you tolerate and train and yes you may have to short staffed i did during covid but the ones who still wanted a way of living got it together its a way of life. Managers have had this struggle for years now and in fact I use to go in a store as Gm was being let go fix it and fire and hire and retrain current staff and then train new manager and hand it over and on to the next store. It can be done another words and most can be taught it's how well versed the leadership skills are so please address staffing the rest will fall into place because a good manager will pay attention to their people and will know how differently people learn and will have enough pride in their job to teach and train and show them correct etiquette and pass that on. This will help them in all aspects of life and set y'all up for success, it's a TEAM GOAL. Keep in mind you won't find qualified people for nothing but taking that one leap can pay off quickly and multiply more than you can imagine.
Just ordered and got to the park to sit and eat. Both mine and my Girls milkshakes were delicious but the thing that stood out the most was our burgers not only were they wonderful but the appearance shocked me. It literally looked like you see them on the commercial and drive through signs. The double bacon ranch burger and original double cheeseburger. Wonderful service. Your company is getting better with your FAN FOOD
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Burger Combo, Original Cheeseburger, Side of Onion Rings, Side of Fries
Great customer service and great food. A nice place to get a good burger
Atmosphere: 5
Food: 5
Service: 5
Clean, good food, good customer service
Very friendly staff. Very clean store and great fresh food
Atmosphere: 5
Food: 5
Service: 5
The middle age white female open the window, handed me the blizzard, took my Visa card and shut the window just and she opened it. With a frown on her face like she was ticked off! So I set there a minute and she opened the window the same way and looked at me.. Nicely I asked do y’all not still have the senior sprite anymore? BECAUSE I ordered one but she wasn’t the one that took my order. SHE said sarcastically ..Yes.. it wasn’t on the board ! All you have to do is ask!! Rudely!!!
All I could do was drive off to keep from telling her what I think about her CS.. she wasn’t friendly last Friday!! I spend $15 every Friday after school there but I told my grandson that we would be going somewhere else!! It’s not a lot of money but every little bit adds up!! Word of mouth is worth more than $60 a month!!
I don’t know who owns this franchise but I hope it’s the person reading w!! I would want to know!!!
Atmosphere: 1
Food: 5
Service: 1
Inappropriate cursing and yelling among the staff made it hard to enjoy our meal.
Not only did they not check first on what our order was and then charged us for the wrong order but they then charged our card 3 times which then charged the card a overcharge fee each time. Then they gave us the wrong sandwich. She also gave us attitude when we were trying to work out what was going on. The lady's name was Amanda and was very rude and belligerent and unprofessional.
Atmosphere: 1
Food: 1
Service: 1
The ice cream was good, but the young girl at the window never acknowledged my thank you after saying thank you to her 3 times. Not very clever customer service. Acknowledge your customers kindness wit
Atmosphere: 3
Food: 5
Service: 1
Restaurantji Recommends
Great service
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Oreo Blizzard Cake
Great ice cream
Atmosphere: 5
Food: 5
Service: 5
The customer service here is nothing I've dealt with at any other store before. I came in to pick up an order yet was ignored heavily when just asking for an update on the order. After some waiting, I finally got my order I needed yet accidentally drop the cup holder with blizzards in them and a few other little things. A group of employees behind the counter see me drop the blizzards yet stand there laughing and staring obviously at me, not doing anything to help me. An actual customer inside the store had to come up and helped me when I was shown ZERO customer service skills by the actual employees. If this how your employees treat customers, it's heavily showing a negative image upon this Dairy Queen to where I wouldn't recommend anyone coming up here unless you want to be disrespected.
Atmosphere: 1
Food: 1
Service: 1
Very quick, prompt and friendly service.
Atmosphere: 5
Food: 5
Service: 5
The menu for kids is good and that's good. And their sundae is really good and blizzards are the best.
Wheelchair accessibility: They do have wheelchair accessibility for the disabled veteran and people and children inside and parking lot.
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Side of Fries, Cheeseburger
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