My husband ate here and when he was done he had a smile of satisfaction on his face
Atmosphere: 5
Food: 5
Service: 5
Tiffy Wilson
Food was very unseasoned. I had a mullet and it was no season on it.they didn't have much on the menu ,and what they did have a on the menu , they didn't have. This was a waist of my money and time. I truly try to promote black businesses but this was a Nooooooooooooooooooo!!!!!!!!!!!
Food: 1
Service: 3
Cassandra Shaolin Page
Food was amazing, customer service not so much, I’d give the entire experience a 6/10 due to customer service and the fact I got charged 3$ for extra sauce that came in a really tiny container, don’t mind paying the extra just expected more than 1 mini cup the size of the one that already comes with, but all in all food is a 10/10.
The Vault Art \u0026 Culture
This was the best seafood boil restaurant I have ever been to. The service was excellent, the staff is wonderful and the food was flavorful and amazing. Highly recommend!
Atmosphere: 5
Food: 5
Service: 5
dorothy boozer
Too expensive didn't stay to eat
Kizzie Brown
Everything was great 👍🏾 I highly recommend for good seafood 👌🏾
Atmosphere: 5
Food: 5
Service: 5
Funeral Director
Food is always on point love the service and the owners
Atmosphere: 5
Food: 5
Service: 5
Terry Jefferson
Had a wonderful experience met the owner's great people 😀 ❤️ 😊 👍 ♥️
Porsche Childs
I’m not even big on seafood like that. But when I tell you that garlic shrimp was sooo good. Everything on the plate was. & the chicken my goodness!
Quentoria Willingham
I recently visited OMG Seafood with my coworkers and purchased four meals, including the fried mullet, fried shrimp, and fried tilapia. Unfortunately, our experience was far from satisfactory. The primary issue was the lack of seasoning—the food was overwhelmingly bland, as if it had been coated in plain flour without any additional flavoring. Given that fried seafood is often expected to have a well-seasoned, flavorful batter, this was a major disappointment.
Hoping to address the concern, one of my coworkers called the restaurant to provide feedback. However, the interaction was less than ideal. Upon expressing our concern about the food’s lack of seasoning, the staff member who answered the phone relayed the message to the cook. Rather than responding with a willingness to address or acknowledge the feedback, the cook defensively stated, “There is seasoning on that food. I don’t just put food in flour.” While we understand that food preparation can be subjective, dismissing a customer’s concern without consideration does not reflect quality customer service.
Customer satisfaction should be a priority, and when patrons take the time to provide constructive feedback, it is important for businesses to respond with professionalism and a willingness to improve. Unfortunately, the response we received felt dismissive rather than helpful. Given our experience, I would hesitate to recommend OMG Seafood unless there are improvements in both food quality and customer service. A stronger emphasis on seasoning and a more receptive approach to customer concerns could greatly enhance the dining experience.
My husband ate here and when he was done he had a smile of satisfaction on his face
Atmosphere: 5
Food: 5
Service: 5
Food was very unseasoned. I had a mullet and it was no season on it.they didn't have much on the menu ,and what they did have a on the menu , they didn't have. This was a waist of my money and time. I truly try to promote black businesses but this was a Nooooooooooooooooooo!!!!!!!!!!!
Food: 1
Service: 3
Food was amazing, customer service not so much, I’d give the entire experience a 6/10 due to customer service and the fact I got charged 3$ for extra sauce that came in a really tiny container, don’t mind paying the extra just expected more than 1 mini cup the size of the one that already comes with, but all in all food is a 10/10.
This was the best seafood boil restaurant I have ever been to. The service was excellent, the staff is wonderful and the food was flavorful and amazing. Highly recommend!
Atmosphere: 5
Food: 5
Service: 5
Too expensive didn't stay to eat
Everything was great 👍🏾 I highly recommend for good seafood 👌🏾
Atmosphere: 5
Food: 5
Service: 5
Food is always on point love the service and the owners
Atmosphere: 5
Food: 5
Service: 5
Had a wonderful experience met the owner's great people 😀 ❤️ 😊 👍 ♥️
I’m not even big on seafood like that. But when I tell you that garlic shrimp was sooo good. Everything on the plate was. & the chicken my goodness!
I recently visited OMG Seafood with my coworkers and purchased four meals, including the fried mullet, fried shrimp, and fried tilapia. Unfortunately, our experience was far from satisfactory. The primary issue was the lack of seasoning—the food was overwhelmingly bland, as if it had been coated in plain flour without any additional flavoring. Given that fried seafood is often expected to have a well-seasoned, flavorful batter, this was a major disappointment.
Hoping to address the concern, one of my coworkers called the restaurant to provide feedback. However, the interaction was less than ideal. Upon expressing our concern about the food’s lack of seasoning, the staff member who answered the phone relayed the message to the cook. Rather than responding with a willingness to address or acknowledge the feedback, the cook defensively stated, “There is seasoning on that food. I don’t just put food in flour.” While we understand that food preparation can be subjective, dismissing a customer’s concern without consideration does not reflect quality customer service.
Customer satisfaction should be a priority, and when patrons take the time to provide constructive feedback, it is important for businesses to respond with professionalism and a willingness to improve. Unfortunately, the response we received felt dismissive rather than helpful. Given our experience, I would hesitate to recommend OMG Seafood unless there are improvements in both food quality and customer service. A stronger emphasis on seasoning and a more receptive approach to customer concerns could greatly enhance the dining experience.
Restaurantji Recommends
This is the BEST seafood in Thomasville GA I love this place going back today this time I will take a picture before eating 😋😋😋👍🏽
The Best Seafood ever! Taste on point, Everything fresh Girl I'm excited
Atmosphere: 5
Food: 5
Service: 5
Mannnnn… OMG is the perfect name! Everything was great!!
Atmosphere: 5
Food: 5
Service: 5
Whenever I’m in the area, it’s a must. Everything made fresh! Worth the wait.
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Garlic Shrimp with Special Sauce, Seafood Boil
Awesome customer service. Food is awesome ?.
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Garlic Crab Boil with Egg and Special Sauce, Seafood Boil, Dr Pepper
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