Starbucks
31 Williamsburg Ave, Thomasville
(229) 379-8899
Recent Reviews
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Quick, easy and delicious as usual!
Atmosphere: 5
Food: 5
Service: 5
Cashier was not friendly... Mess up the order
Atmosphere: 4
Food: 3
Service: 3
I place a mobile order every time I come here. It’s says my order is ready but it is never ready or hasn’t even been started. I waited over 20 minutes for a mobile order.
Atmosphere: 1
Food: 4
Service: 1
i’m in town for a work trip and there was a slight issue with my order. i had already headed to work and gave this location a call an expressed my concerns and the manager Pam fixed it with no hesitation. thank you so much for your hospitality!!!
Atmosphere: 5
Food: 5
Service: 5
I want to start by saying the two employees working during my visit were absolute stars. They were incredibly friendly, helpful, and professional despite being put in an impossible situation.
However, the operational state of this Starbucks was unacceptable. There were lines wrapping around the corner and a consistent 15-minute wait for even simple orders, all because there were only two people behind the counter. It was painful to watch them struggle to keep up with the volume while being severely overworked.
At one point, I even overheard a third employee on the phone literally begging for backup, but apparently, no help was coming. It’s clear the staff is doing their best, but Starbucks’ failure to hire enough people or schedule adequate coverage is ruining the experience for customers and burning out their best workers.
I love the coffee and the kindness of the local team, but the chronic understaffing is making it hard to justify coming back to this location. Management needs to step up and give these employees the help they deserve.
Atmosphere: 1
Food: 4
Service: 1
I ordered a hot latte 01/07/26 at 2:40 pm and it tasted like warm water.
Atmosphere: 5
Food: 2
Service: 5
Great iced espresso!! Not too sweet not too bold!
Atmosphere: 5
Food: 5
Service: 5
It was a perfect environment to get some work done! I spent several hours there!
Atmosphere: 5
Food: 5
Service: 5
The girl at the window was very sweet. She was also very helpful and answered my questions without getting annoyed. Will be coming back because of her kindness and manners. Her smile brightened my day.
Atmosphere: 5
Food: 5
Service: 5
Great atmosphere! Baristas are friendly. Always pretty busy but manage this location well. A customer like me appreciates a perfect coffee. Always great service with a great people. Recommended.
Atmosphere: 5
Food: 5
Service: 5
Restaurantji Recommends
I used to go here everyday and stopped going because of the scrappy service I was getting over the past year. I went today and I ordered a grande white mocha. It was maybe 3/4 the way full. So disappointed with this place. I keep trying to give them a chance but nothing changes.
The cashier was not friendly. In addition, my order was wrong.
Food: 1
Service: 1
How can a place that serves drinks and sandwiches always be without?? Also, they don't have to be rude about it. We go there every week, and they are always out of everything??
Atmosphere: 1
Food: 1
Service: 1
Drink was made wrong, then all the staff had an attitude.
I was the only person in the store and ordered a decaf Americana and never got it. Three individuals came in, ordered after me, all got their orders and left. Again, store is empty. At no time did anyone ask what I was waiting for. I know I should have said something, but was frustrated and decided to leave. That’s on me, but never going back.
Atmosphere: 4
Food: 1
Service: 1
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