I gave 1 star because the service was not up to par nor was the food. After they made my sandwich the 3rd time I gave up! I will give kudos to cordell because he stepped up and asked to make the order right for me. He is the only one that was younger that wasn't playing in the kitchen. Also the floors were wet and there wasn't any wet floor signs out anywhere.
Atmosphere: 1
Food: 1
Service: 5
Abigail Davis
Eveytime I go to Whataburger they always have a good attitude and they're fast with getting meals out especially around lunch time! I did an online order and the lady at the register was helping customers figure out what they wanted cause they've never gone and her customer service skills were amazing! While she was talking with them I sat and waited for my food and the manager checked up on me to make sure I was helped and I told her I was just waiting for my order. She went and called my name and had my bag in hand within a few seconds! All around great customer skills with today's shift!
Atmosphere: 5
Food: 5
Service: 5
Prima Anastasia Williams
Aaliyah was our cashier and she is AWESOME. From the moment we walked in the door we were greeted and treated with kindness. I was a little shocked that the were so nice in there . That just shows that she has a heart for servitude! Aaliyah keep up the great work.
Atmosphere: 5
Food: 5
Service: 5
Brayden Cox
We ordered delivery today for my son’s birthday, our food got here missing drinks and something else. But Tylan jumped on it, even though he didn’t have to bring the remaining things to me, he did! And with a smile at that! Tell him thank you again.
Food: 5
Service: 5
Becky Harris
Alicia D in Thomasville is a bright light in fast food. Very friendly, funny and kind. Made my day! Will be back.
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Burger and Fries, Onion Rings
James Kayim
Avoid. Hot mess. Disorganized, dirty. Can NOT call out names correctly. (Jay) Needs a serious overhaul and a new manager! Food was burnt, customer ahead of me was still frozen.
Atmosphere: 1
Food: 2
Service: 1
Daja Riles
The service here is very friendly , I never had any issue ordering from this location . They have the best burgers in town and the friendliest service .. Their restaurant is always clean too
Atmosphere: 5
Food: 5
Service: 5
Jamie Johnson
Exceptional customer service from Aaliyah, We came from Florida and will most definitely make the drive to come back here!!!!
Adrian was so kind and sweet, very caring when we ordered!! ❤️❤️🥰
Atmosphere: 5
Food: 5
Service: 5
Matthew Peterson
All establishments have ups and downs and areas that need more focus than others.. But I will give props when they are due if the order was messed up they will fix the issue. My order was missing things off the burger I returned to the unit and they took care of me Replace my entire meal apologized and gave me a free dessert and 2 coupons So I will say they care and want to make it right
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Burger and Fries, Sandwich, Onion Rings
Jerry Weldon
Great food! Good service. Clean
Atmosphere: 5
Food: 5
Service: 5
steven harrell
Always horrible
Atmosphere: 1
Food: 1
Service: 1
Recommended dishes: Terrible Service
Cole Bollman
I would give zero stars if possible. Waited over an hour for my food and it never came… ended up leaving after asking three different staff members for the status of my order.
Amazing burgers
Atmosphere: 5
Food: 5
Service: 5
I gave 1 star because the service was not up to par nor was the food. After they made my sandwich the 3rd time I gave up! I will give kudos to cordell because he stepped up and asked to make the order right for me. He is the only one that was younger that wasn't playing in the kitchen. Also the floors were wet and there wasn't any wet floor signs out anywhere.
Atmosphere: 1
Food: 1
Service: 5
Eveytime I go to Whataburger they always have a good attitude and they're fast with getting meals out especially around lunch time! I did an online order and the lady at the register was helping customers figure out what they wanted cause they've never gone and her customer service skills were amazing! While she was talking with them I sat and waited for my food and the manager checked up on me to make sure I was helped and I told her I was just waiting for my order. She went and called my name and had my bag in hand within a few seconds! All around great customer skills with today's shift!
Atmosphere: 5
Food: 5
Service: 5
Aaliyah was our cashier and she is AWESOME. From the moment we walked in the door we were greeted and treated with kindness. I was a little shocked that the were so nice in there . That just shows that she has a heart for servitude! Aaliyah keep up the great work.
Atmosphere: 5
Food: 5
Service: 5
We ordered delivery today for my son’s birthday, our food got here missing drinks and something else. But Tylan jumped on it, even though he didn’t have to bring the remaining things to me, he did! And with a smile at that! Tell him thank you again.
Food: 5
Service: 5
Alicia D in Thomasville is a bright light in fast food. Very friendly, funny and kind. Made my day! Will be back.
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Burger and Fries, Onion Rings
Avoid. Hot mess. Disorganized, dirty. Can NOT call out names correctly. (Jay) Needs a serious overhaul and a new manager! Food was burnt, customer ahead of me was still frozen.
Atmosphere: 1
Food: 2
Service: 1
The service here is very friendly , I never had any issue ordering from this location . They have the best burgers in town and the friendliest service .. Their restaurant is always clean too
Atmosphere: 5
Food: 5
Service: 5
Exceptional customer service from Aaliyah, We came from Florida and will most definitely make the drive to come back here!!!!
Atmosphere: 5
Food: 5
Service: 5
Great service
Atmosphere: 5
Food: 5
Service: 5
Restaurantji Recommends
Adrian was so kind and sweet, very caring when we ordered!! ❤️❤️🥰
Atmosphere: 5
Food: 5
Service: 5
All establishments have ups and downs and areas that need more focus than others.. But I will give props when they are due if the order was messed up they will fix the issue. My order was missing things off the burger I returned to the unit and they took care of me
Replace my entire meal apologized and gave me a free dessert and 2 coupons
So I will say they care and want to make it right
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Burger and Fries, Sandwich, Onion Rings
Great food! Good service. Clean
Atmosphere: 5
Food: 5
Service: 5
Always horrible
Atmosphere: 1
Food: 1
Service: 1
Recommended dishes: Terrible Service
I would give zero stars if possible. Waited over an hour for my food and it never came… ended up leaving after asking three different staff members for the status of my order.
Atmosphere: 1
Food: 1
Service: 1
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