I ordered a Caramel Macchiato with Almond Milk through the drive through and I was told that they could not take apple pay through the window due to some made up rule about touching customers phones. They also did not put my order receipt on my cup so i couldnt even check and ensure it was made correctly, and only filled the cup 2/3 of the way. Do better dunkin.
Atmosphere: 3
Food: 4
Service: 3
Bridget Lucas
I don't know who made this Freaking coffee But this is so delicious and I Don't even drink coffee like that kudos
Kid-friendliness: Staff is nice they have breakfast that's kids will like as well
Wheelchair accessibility: Yes
Atmosphere: 5
Service: 5
Maleeha Ahmad
The worst tasting latte ever!!! The girl that was making had no interest in making it and said we need to close it’s almost time. The girls were nice, no rude behavior but the later was just awful!!!
Food: 1
Service: 3
Lawanda Griffin
Each time my son or myself attends here, always a pleasure.
Atmosphere: 4
Food: 4
Service: 4
Recommended dishes: Sausage Egg and Cheese
PJ Williams-Paschal
I frequent Dunkin' Donuts at least 4-5 times weekly for an iced latte. I placed my usual mobile order Sunday (yesterday) and when it's handed to me, I notice that it's a little darker than usual. I pull off from the drive-thru window, taste the drink and immediately notice that it doesn't taste right. At that moment I realize that they have given me an iced coffee and not an iced latte. Some may say what's the difference, but there is definitely a difference and my body lets me know. For some reason (I can't explain why) I can drink espresso, but my stomach rejects coffee. I pull back around to the window and I tell the employee at the window that my drink was made incorrectly & I want to have it remade. He asks me if I want it made just as it reads on the sticker and I reply "Yes". He takes the cup and I'm under the assumption that my latte is being remade. He gives it back to me and it looks right and tastes about right. I later discovered that the latte was in fact not remade, but either milk and/or flavoring was added ro make the latte appear to be made correctly. I know this because here I am 24 hours later still fighting with my stomach and the effect that coffee has on my system! Thank you so much Dunkin for deceiving a loyal customer!
Atmosphere: 4
Food: 1
Service: 1
Jeremy Powell
It's ok. The food is good but overpriced. Coffee varieties are good. Donuts are ok.
Atmosphere: 4
Food: 4
Service: 4
Marie Fox
I tried twice once inside the store and once in drive thru to get a frozen drink around 8:20pm and both times I was told they couldn't make it because the machine had already been cleaned and when I asked why because it was within thier hours of operation I got no response... I'll stick to Grovetown dunkin! Never have an issue there.
Atmosphere: 1
Service: 1
Delores Hamilton
Dunkin in Thomson GA is really good. Coffee perfect and they even warmed the donuts for us.
Atmosphere: 5
Food: 5
Service: 5
Alison Stramka
Was so excited when Dunkin' opened in Thomson. Staff is awesome. They greet and know my face and order already! Love it! Keep up the great work!
Atmosphere: 5
Food: 5
Service: 5
King Neal
Outstanding customer service and food. Very knowledgeable on the products and ingredients within the products. Ms. Hannah & Aracely provided a Dunkin’s Donuts world class customer experience. In addition, I cannot forget about the entire staff on the morning crew “The Sourdough Breakfast Sandwich” is the best thing smoking. Hooah!!! ??
Just left Dunkin. The atmosphere and food were Ok, but the staff was not friendly at all. Not making eye contact. Walking away. Not interested in connecting to their customers at all. Very disappointed because we were here on opening day and everyone was friendly. I hope they turn it around.
Atmosphere: 2
Food: 2
Service: 1
Joel Carpenter
Came here kind of late in the evening before they closed , didn't have my favorite So I got my second favorite
Atmosphere: 5
Food: 5
Service: 5
bill lucas
Very clean. Knowledgeable staff. Donuts and coffee very fresh and flavorful. Just like I remembered it to be.
Atmosphere: 5
Food: 5
Service: 5
Sean Duvall
So just yesterday evening before church me and my family stopped by for coffee and donuts. I was talking with lady taking my order and suddenly she had an accent. I looked at my wife in disbelie. My affirmed she may have accent. When I get to the window I'm assuming the whole staff walked around the corner to take a peak giggling. Again before I made assumptions I waited for the lady to speak... No accent!! I looked at my wife she said maybe it wasn't her. The other lady came to hand me the donuts .. No accent!! We were mocked and laughed at. I will not be giving any patronage to Duncan until they have a mature staff.
Atmosphere: 1
Food: 1
Service: 1
S. Daniel Carter
Excellent selection of donuts and friendly, helpful staff. Very grateful to have a Dunkin’ close to home.
I ordered a Caramel Macchiato with Almond Milk through the drive through and I was told that they could not take apple pay through the window due to some made up rule about touching customers phones. They also did not put my order receipt on my cup so i couldnt even check and ensure it was made correctly, and only filled the cup 2/3 of the way. Do better dunkin.
Atmosphere: 3
Food: 4
Service: 3
I don't know who made this Freaking coffee But this is so delicious and I Don't even drink coffee like that kudos
Kid-friendliness: Staff is nice they have breakfast that's kids will like as well
Wheelchair accessibility: Yes
Atmosphere: 5
Service: 5
The worst tasting latte ever!!! The girl that was making had no interest in making it and said we need to close it’s almost time. The girls were nice, no rude behavior but the later was just awful!!!
Food: 1
Service: 3
Each time my son or myself attends here, always a pleasure.
Atmosphere: 4
Food: 4
Service: 4
Recommended dishes: Sausage Egg and Cheese
I frequent Dunkin' Donuts at least 4-5 times weekly for an iced latte. I placed my usual mobile order Sunday (yesterday) and when it's handed to me, I notice that it's a little darker than usual. I pull off from the drive-thru window, taste the drink and immediately notice that it doesn't taste right. At that moment I realize that they have given me an iced coffee and not an iced latte. Some may say what's the difference, but there is definitely a difference and my body lets me know. For some reason (I can't explain why) I can drink espresso, but my stomach rejects coffee. I pull back around to the window and I tell the employee at the window that my drink was made incorrectly & I want to have it remade. He asks me if I want it made just as it reads on the sticker and I reply "Yes". He takes the cup and I'm under the assumption that my latte is being remade. He gives it back to me and it looks right and tastes about right. I later discovered that the latte was in fact not remade, but either milk and/or flavoring was added ro make the latte appear to be made correctly. I know this because here I am 24 hours later still fighting with my stomach and the effect that coffee has on my system! Thank you so much Dunkin for deceiving a loyal customer!
Atmosphere: 4
Food: 1
Service: 1
It's ok. The food is good but overpriced. Coffee varieties are good. Donuts are ok.
Atmosphere: 4
Food: 4
Service: 4
I tried twice once inside the store and once in drive thru to get a frozen drink around 8:20pm and both times I was told they couldn't make it because the machine had already been cleaned and when I asked why because it was within thier hours of operation I got no response... I'll stick to Grovetown dunkin! Never have an issue there.
Atmosphere: 1
Service: 1
Dunkin in Thomson GA is really good. Coffee perfect and they even warmed the donuts for us.
Atmosphere: 5
Food: 5
Service: 5
Was so excited when Dunkin' opened in Thomson. Staff is awesome. They greet and know my face and order already! Love it! Keep up the great work!
Atmosphere: 5
Food: 5
Service: 5
Outstanding customer service and food. Very knowledgeable on the products and ingredients within the products. Ms. Hannah & Aracely provided a Dunkin’s Donuts world class customer experience. In addition, I cannot forget about the entire staff on the morning crew “The Sourdough Breakfast Sandwich” is the best thing smoking. Hooah!!! ??
Atmosphere: 5
Food: 5
Service: 5
Restaurantji Recommends
Just left Dunkin. The atmosphere and food were Ok, but the staff was not friendly at all. Not making eye contact. Walking away. Not interested in connecting to their customers at all. Very disappointed because we were here on opening day and everyone was friendly. I hope they turn it around.
Atmosphere: 2
Food: 2
Service: 1
Came here kind of late in the evening before they closed , didn't have my favorite So I got my second favorite
Atmosphere: 5
Food: 5
Service: 5
Very clean. Knowledgeable staff. Donuts and coffee very fresh and flavorful. Just like I remembered it to be.
Atmosphere: 5
Food: 5
Service: 5
So just yesterday evening before church me and my family stopped by for coffee and donuts. I was talking with lady taking my order and suddenly she had an accent. I looked at my wife in disbelie. My affirmed she may have accent. When I get to the window I'm assuming the whole staff walked around the corner to take a peak giggling. Again before I made assumptions I waited for the lady to speak... No accent!! I looked at my wife she said maybe it wasn't her. The other lady came to hand me the donuts .. No accent!! We were mocked and laughed at. I will not be giving any patronage to Duncan until they have a mature staff.
Atmosphere: 1
Food: 1
Service: 1
Excellent selection of donuts and friendly, helpful staff. Very grateful to have a Dunkin’ close to home.
Atmosphere: 4
Food: 5
Service: 5
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