My name is jb me and my wife just came in that restaurant location and I spend 28.00 bucks on a meals and I got all the wrong stuff I get home and I dont even get nothing a ordered. Folks I been in retail over 30 years check your people. Train them right.
Atmosphere: 1
Food: 1
Service: 1
La' Porsha Griffin
I visited Taco Bell yesterday and tried the new slow roasted cheesy chicken burritos along with the chicken chalupa and it was fresh and delicious. I returned today to get the same thing but instead of being charged for the slow roasted cheesy burritos I was rang up for a chicken grilled cheese burrito, I didn’t realize the difference until I made it home. Also the bread on my chalupa was tough compared to yesterday’s. My spouse went back to the establishment to get the slow roasted cheesy chicken burritos and instead of receiving chicken we were given steak. Taste wise it was good but I was really looking forward to the chicken.
Atmosphere: 4
Food: 3
Service: 3
bella simmons
taco bell in thomson ga is the best taco bell i’ve been to. i come every day and zach,tony and jamal have amazing customer service. i HIGHLY recommend this place.
Atmosphere: 5
Food: 5
Service: 5
4th Duke of Argyll
The Bomb
Atmosphere: 1
Food: 5
Service: 1
Quin Grays4L
Tijuana know I ain't nobody play wit. She know wassup anybody else got something to say pull up at 128 ponderosa ln
Dean Ware
Waited to place my order for 10+ minutes. When I asked about placing the order the lady pointed to the Kiosk. I asked could someone take my order she flipped me off and walked away. Wow! There were three people in the store, all had ordered. Never had this level of rude service. I saw the manager's picture on the wall, but never saw her. Employees appear to be self managed. Thomson has options for eating, I suggest anywhere, but Taco Bell. I left and ate at one of their competitor.
Atmosphere: 1
Food: 1
Service: 1
Elizabeth Rozanski
Awful customer service, food wasn't great, long wait time.
Atmosphere: 2
Food: 2
Service: 1
Devin S.
Garbage! Every time we get the wrong order. May be just a Thompson thing, but seems no one ever like their job. So unenthusiastic. Messed up the order. Attitude. Ordered a crunch wrap combo and the Chicken Chalupa Combo. Got bitter tasting cinnamon twists, 3 cheese rollups, 3 tacos with just meat😐, random quesadilla with paper thin filling. Felt like just the tortillas. 2 random undercooked donuts. It was only 8pm and we got the doggy bag of the kitchen! Won’t be going back, not hard to get it right. Should’ve known considering it was “ready” the moment I got to the window….
Atmosphere: 1
Food: 1
Service: 1
C F
I think Taco Bell franchisee need more attention on this location. Whenever I come to this location at night time they have small fire 🔥 either fryer not working. I didn’t see any fire trucks 🚒 if fire happened. and this things always happen at night time specially . Everything looks fine around here just lazy employees don’t want to work, they should change hours of operation if they don’t want to work very disappointed ☹️ 5th time experience
Atmosphere: 1
Food: 1
Service: 1
Peyton Birchfield
When our order was being handed to us through the drive through window it ripped and all our tacos went straight to the ground. Obviously an accident! But the employee by the name “Zachary L” (as it was printed on the receipt) NEEDS A RAISE! From taking our order, to replacing it and even throwing in some free taco vouchers and an extra taco with our order, his attitude, personality & friendliness was a 10/10! And quite honestly not something you ever get anymore with any fast food service. We are thankful to have had such an experience!
Been here multiple times and I order the same thing every time the crunch wrap and 3 out of 5 time I come home sick from the food and this last time it drew the line for the last time because it gat both me and my wife sick as soon we gat home
Atmosphere: 1
Food: 1
Service: 1
Wade Mccord
Great customer service at drive thru
Atmosphere: 5
Food: 5
Service: 5
Elisabeth Miller
The food was delicious 😋, I loved it and I will be back often!
Food: 5
Service: 5
Crista Hochell
I eat at this particular one in Thomson probably a couple times a week on my lunch/dinner break... I know its always going to be quick and fresh and they have my sweet tea where it seems that everyone else wants to not have any during lunch time!1
My name is jb me and my wife just came in that restaurant location and I spend 28.00 bucks on a meals and I got all the wrong stuff I get home and I dont even get nothing a ordered. Folks I been in retail over 30 years check your people. Train them right.
Atmosphere: 1
Food: 1
Service: 1
I visited Taco Bell yesterday and tried the new slow roasted cheesy chicken burritos along with the chicken chalupa and it was fresh and delicious. I returned today to get the same thing but instead of being charged for the slow roasted cheesy burritos I was rang up for a chicken grilled cheese burrito, I didn’t realize the difference until I made it home. Also the bread on my chalupa was tough compared to yesterday’s. My spouse went back to the establishment to get the slow roasted cheesy chicken burritos and instead of receiving chicken we were given steak. Taste wise it was good but I was really looking forward to the chicken.
Atmosphere: 4
Food: 3
Service: 3
taco bell in thomson ga is the best taco bell i’ve been to. i come every day and zach,tony and jamal have amazing customer service. i HIGHLY recommend this place.
Atmosphere: 5
Food: 5
Service: 5
The Bomb
Atmosphere: 1
Food: 5
Service: 1
Tijuana know I ain't nobody play wit. She know wassup anybody else got something to say pull up at 128 ponderosa ln
Waited to place my order for 10+ minutes. When I asked about placing the order the lady pointed to the Kiosk. I asked could someone take my order she flipped me off and walked away. Wow! There were three people in the store, all had ordered. Never had this level of rude service. I saw the manager's picture on the wall, but never saw her. Employees appear to be self managed. Thomson has options for eating, I suggest anywhere, but Taco Bell. I left and ate at one of their competitor.
Atmosphere: 1
Food: 1
Service: 1
Awful customer service, food wasn't great, long wait time.
Atmosphere: 2
Food: 2
Service: 1
Garbage! Every time we get the wrong order. May be just a Thompson thing, but seems no one ever like their job. So unenthusiastic. Messed up the order. Attitude. Ordered a crunch wrap combo and the Chicken Chalupa Combo. Got bitter tasting cinnamon twists, 3 cheese rollups, 3 tacos with just meat😐, random quesadilla with paper thin filling. Felt like just the tortillas. 2 random undercooked donuts. It was only 8pm and we got the doggy bag of the kitchen! Won’t be going back, not hard to get it right. Should’ve known considering it was “ready” the moment I got to the window….
Atmosphere: 1
Food: 1
Service: 1
I think Taco Bell franchisee need more attention on this location. Whenever I come to this location at night time they have small fire 🔥 either fryer not working. I didn’t see any fire trucks 🚒 if fire happened. and this things always happen at night time specially . Everything looks fine around here just lazy employees don’t want to work, they should change hours of operation if they don’t want to work very disappointed ☹️ 5th time experience
Atmosphere: 1
Food: 1
Service: 1
When our order was being handed to us through the drive through window it ripped and all our tacos went straight to the ground. Obviously an accident! But the employee by the name “Zachary L” (as it was printed on the receipt) NEEDS A RAISE! From taking our order, to replacing it and even throwing in some free taco vouchers and an extra taco with our order, his attitude, personality & friendliness was a 10/10! And quite honestly not something you ever get anymore with any fast food service. We are thankful to have had such an experience!
Atmosphere: 5
Food: 5
Service: 5
Restaurantji Recommends
Been here multiple times and I order the same thing every time the crunch wrap and 3 out of 5 time I come home sick from the food and this last time it drew the line for the last time because it gat both me and my wife sick as soon we gat home
Atmosphere: 1
Food: 1
Service: 1
Great customer service at drive thru
Atmosphere: 5
Food: 5
Service: 5
The food was delicious 😋, I loved it and I will be back often!
Food: 5
Service: 5
I eat at this particular one in Thomson probably a couple times a week on my lunch/dinner break... I know its always going to be quick and fresh and they have my sweet tea where it seems that everyone else wants to not have any during lunch time!1
Atmosphere: 4
Very good
Atmosphere: 5
Food: 5
Service: 5
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