1 pizza was cooked good our other 1 looked good on top but bottom was burnt an couldn't eat it
kyle parker
Ordering over the phone is a joke! Dude was so high I hung up and ordered online. If y’all are going to pay an answering service that’s trying to sell me something else between each item I order, this isn’t gonna work out for you.
henry tomesseno
Very dirty just look up once you go
Atmosphere: 1
Food: 1
Service: 1
karanjit singh
Stupid manager stupid attitude bad service. Today. Before I order every week no problem but today she talk to rude ad cut my phone. And also see my Nuber no pic up my phone. Later I call different Nuber ad stupid take my order. When I see my pizza so nasty make pizza also burn my pizza front and
Brandy Roe
They know me by name so far at the toccoa store. Service is always in a timely manner, the staff are friendly and the pizza is always fresh and hot!!!Vegetarian options: I just ask for the veggie delight bowl. They add all of the vegetable toppings and cheese, the bake like pizza only with out the bread.
Atmosphere: 5
Food: 5
Service: 5
V U
Pizza was okay but tooo much sauce on it. You couldn't taste nothing else.And the jalapeño poppers were all bread n
Atmosphere: 3
Food: 3
Service: 4
Mike H.
the customer service is terrible i was actually called a liar when i called to complain , i have recieved incomplete orders that i had paid for and promised they would be right back but they never showed up the quality doesn't match the price
Don Bearden
Don't waist your time with these clowns. Tried telling them we had placed a carry out out, and the goofy little girl behind the counter couldn't even find where we had called it in
Audrey Courson
My first time here. The man who helped me order my pizza was fantastic. I wish I asked his name. He should be in upper management sales somewhere because my mind was settled on a small pizza and I walked out with a large. Even though Papa John's were covered in orders that evening, he took time to make small chat with me. My pizza was really good. I ordered the vege one and traded the tomatoes with meat.
Tony Morgan
Ordered a large order. Almost the entire order was wrong. I stopped buying to talk to a manager. The young girl that claimed to be a manager to me oh well and she wouldn’t give her name then walked away. I called corporate and they said someone would contact me. It’s been weeks and no one ever had. I filled out an online survey that also said someone would contact me and I’ve never heard back from that either. Bottom line, they don’t take the time to make the food correctly, they are rude and disrespectful and don’t care about their customers!!
Too bad you have to place a star at all. The experience I endured was ridiculous placed a order for Delivery did not receive my order called whom ever answered the phone had no customer experience was rude then stated remove it from the charge states once again rudely you would contact her boss comes back with options one being they would make more an bring or a credit choose fix the problem still never received it. The food was mediocre at best an took way to long for arrival was cold. Horrible experience never will spend my hard earned money at this horrible place beware
Vicki Powers
Ordered at 4:19p online. Said order would be delivered in 34 min. Waited 1 hr 40 min and called store. They said Tanner, the delivery guy, couldn’t find our address. And we could come pick up the pizza. Told them no thanks. All Tanner needed to do was google the address and he wouldn’t have any problem finding us. ZERO STARS
Sherry Taylor
This place don't deserve no stars the doors need to be shut the people working there very rude then driver pull up sit in my driveway and leave with no pizza then returns and tears my property up by driving crazy even on road laid marks on road and wanted to talk to me like a dog on my property the woman who claims she Manger very rude I called Stephen's county and made a report now I will be pressing charges for property damage this will be going to court already spoke to a lawyer I wish I could post the pics of the property damage the driver done squeeling tires in my yard note it's been raining so it peel my yard up and then left black marks in front my house sitting there spinning wheels so I will see you in court papa johns and the driver which works for papa johns and responsible for the damages as well ......
Bryan-Tanya King
If I could give no stars, I would. So the one star I guess is for answering the phone. I called in an order for delivery at 3:17pm, not during peak hrs or even on the weekend. She stated that my pizza's should arrive in about 45 min. I waited an hr before inquiring. This is a completely inept, incompetent, unprofessional establishment. She refused to give me the franchise owners name or contact info. She says she's not allowed to give the managers name or contact info.. My pizzas were cold. They didn't want to deliver to me. So my order was given to door dash. They refused to refund or cancel my order.. I will NEVER order from them again. No customer service skills. Then hung up on me. Waited two hrs for cold pizza and was hung up on by an incompetent tween.
Dennis Murphy
Delivery time after placing order just shy of 2 hours. Pizza delivered was not the pizza I ordered. Called the store. First phone call was placed on hold greater than 10 minutes. Second phone call management was uncooperative. Asked for contact information related to owner of the store. Was told the entire situation was my fault and then the manager hung up on me. I will take my business elsewhere from now on! Piss poor customer service and management not qualified.
1 pizza was cooked good our other 1 looked good on top but bottom was burnt an couldn't eat it
Ordering over the phone is a joke! Dude was so high I hung up and ordered online. If y’all are going to pay an answering service that’s trying to sell me something else between each item I order, this isn’t gonna work out for you.
Very dirty just look up once you go
Atmosphere: 1
Food: 1
Service: 1
Stupid manager stupid attitude bad service. Today. Before I order every week no problem but today she talk to rude ad cut my phone. And also see my Nuber no pic up my phone. Later I call different Nuber ad stupid take my order. When I see my pizza so nasty make pizza also burn my pizza front and
They know me by name so far at the toccoa store. Service is always in a timely manner, the staff are friendly and the pizza is always fresh and hot!!!Vegetarian options: I just ask for the veggie delight bowl. They add all of the vegetable toppings and cheese, the bake like pizza only with out the bread.
Atmosphere: 5
Food: 5
Service: 5
Pizza was okay but tooo much sauce on it. You couldn't taste nothing else.And the jalapeño poppers were all bread n
Atmosphere: 3
Food: 3
Service: 4
the customer service is terrible i was actually called a liar when i called to complain , i have recieved incomplete orders that i had paid for and promised they would be right back but they never showed up the quality doesn't match the price
Don't waist your time with these clowns. Tried telling them we had placed a carry out out, and the goofy little girl behind the counter couldn't even find where we had called it in
My first time here. The man who helped me order my pizza was fantastic. I wish I asked his name. He should be in upper management sales somewhere because my mind was settled on a small pizza and I walked out with a large. Even though Papa John's were covered in orders that evening, he took time to make small chat with me. My pizza was really good. I ordered the vege one and traded the tomatoes with meat.
Ordered a large order. Almost the entire order was wrong. I stopped buying to talk to a manager. The young girl that claimed to be a manager to me oh well and she wouldn’t give her name then walked away. I called corporate and they said someone would contact me. It’s been weeks and no one ever had. I filled out an online survey that also said someone would contact me and I’ve never heard back from that either. Bottom line, they don’t take the time to make the food correctly, they are rude and disrespectful and don’t care about their customers!!
Restaurantji Recommends
Too bad you have to place a star at all. The experience I endured was ridiculous placed a order for Delivery did not receive my order called whom ever answered the phone had no customer experience was rude then stated remove it from the charge states once again rudely you would contact her boss comes back with options one being they would make more an bring or a credit choose fix the problem still never received it. The food was mediocre at best an took way to long for arrival was cold. Horrible experience never will spend my hard earned money at this horrible place beware
Ordered at 4:19p online. Said order would be delivered in 34 min. Waited 1 hr 40 min and called store. They said Tanner, the delivery guy, couldn’t find our address. And we could come pick up the pizza. Told them no thanks. All Tanner needed to do was google the address and he wouldn’t have any problem finding us. ZERO STARS
This place don't deserve no stars the doors need to be shut the people working there very rude then driver pull up sit in my driveway and leave with no pizza then returns and tears my property up by driving crazy even on road laid marks on road and wanted to talk to me like a dog on my property the woman who claims she Manger very rude I called Stephen's county and made a report now I will be pressing charges for property damage this will be going to court already spoke to a lawyer I wish I could post the pics of the property damage the driver done squeeling tires in my yard note it's been raining so it peel my yard up and then left black marks in front my house sitting there spinning wheels so I will see you in court papa johns and the driver which works for papa johns and responsible for the damages as well ......
If I could give no stars, I would. So the one star I guess is for answering the phone. I called in an order for delivery at 3:17pm, not during peak hrs or even on the weekend. She stated that my pizza's should arrive in about 45 min. I waited an hr before inquiring. This is a completely inept, incompetent, unprofessional establishment. She refused to give me the franchise owners name or contact info. She says she's not allowed to give the managers name or contact info.. My pizzas were cold. They didn't want to deliver to me. So my order was given to door dash. They refused to refund or cancel my order.. I will NEVER order from them again. No customer service skills. Then hung up on me. Waited two hrs for cold pizza and was hung up on by an incompetent tween.
Delivery time after placing order just shy of 2 hours. Pizza delivered was not the pizza I ordered. Called the store. First phone call was placed on hold greater than 10 minutes. Second phone call management was uncooperative. Asked for contact information related to owner of the store. Was told the entire situation was my fault and then the manager hung up on me. I will take my business elsewhere from now on! Piss poor customer service and management not qualified.