Bruster's Real Ice Cream
4535 Hugh Howell Rd, Tucker
(770) 934-5195
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The best ice creams in town I like and love them so much
Great Customer Service š šš½ š
not only is the ice cream good but the employees are very considerate
Love this location
I didn't go
Stephanie, our server, was great! Patiently waited for us to decide!!
Iām always enjoy come to this location to order my cake cone butter pecan
Thank You Tucker Family for your patience, great customer service and awesome treats. See you soon.
I donāt usually leave reviews, and thereās nothing wrong with the brusters ā But I just donāt get the blasts. I ask for a small blast with two mix-ins, and itās always just a cup full of ice cream with all the mix-ins sitting on top ā barely any throughout. and the ones on top are scarce Like, if I wanted a few scoops of ice cream with some toppings on top, Iād order that. A blast should have the mix-ins all the way through, but it never does. The only time itās ever decent is when I pay an upcharge for like four different mix-ins. Other than that, itās just kind of annoying.
Tucker has my favorite Bruster's location! The staff is always friendly, patient and most helpful. And of course, the ice cream is excellent every time!
Restaurantji Recommends
I went to Brusters today at around 8:40 pm, I went to get an ice cream cone birthday cake and Oreo, when I was about to receive my icecream, I heard the lady with the hijab say āI licked the icecreamā to the cashier and the cashier was just smiling, donāt go to Bruster if you want normal ice cream
The cashier was wearing filthy black disposable gloves. She handles money, swipes credit cards, etc. She went to make my ice cream cone with the same filthy gloves on. I canāt believe that management doesnāt have food safety handling procedures in place. Staff should know to change out these ādisposableā gloves after every transaction. And donāt make cones, blasts, etc with dirty gloves. What got me was when she felt bothered when I asked her in a polite way to change out her gloves before making my ice cream cone. She then said with an attitude that she will just get someone else to make it. In other words she was not changing out of those dirty gloves and she didnāt. She kept them on for the next customer behind me. Sad
On time, September 16, 2024, at 2:37 PM. I drove to this particular location just for the apple dumplings, and as I got to the drive-through, I saw a man staring through the window, diverting the worker's attention from the customer. After the employee said, "You can continue with your order," I informed her what I intended to get, but she disregarded me. I repeated my order, and once more I was disregarded. She eventually informed me that the items I had come for were not available at this location. This disturbs me as a culinary critic, and the customer service needs to improve.
Atmosphere: 1
Food: 1
Service: 1
They advertised customer appreciation (email sent from this location), but didn't honor it when we came. We were told it was automated.... Ateast honor things that come from your location or offer something!
I recommend Banana split so yummy ?
Service: 4
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