Coffee tasted like a cigarette had been put out in it?. Donuts seemed old. I’m not sure how they managed to even get a B from the health department.
Food: 1
Sheila Gonzalez
My coffee is CONSISTENTLY made well at this location! The morning crew rocks!
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Sausage Egg and Cheese, Bagels, Croissant
Cheska Mill
3/28/2024ITTI (morning sup) HORRIBLE HORRIBLECan’t be TRUSTED , i order the same drink every time, the drinks are made extremely sweet til the point the ingredients are sitting at the bottom of the cup clearly, coffee concentrate (dark brown)and caramel ( golden brown)both clearly visible on different occasions, ITTI purposely told employee to mess up drinks, if she doesn’t/didn’t, I wonder what she walked over and whispered to the young lady who is supposedly trained and has a label with the drink description, that made the young lady look directly at me??? She tells be to pull up, I go in immediately, ITTI has literally has her back turned putting more ice in, as I can see, the young she whispered to seen me and told her, she right here.????????? She passed me the drink caramel was sitting at the bottom of the cup, I asked her what that was,? she said coffeeconcentrate ? clearly it’s caramel, but ok she then says “u don’t like to sweet right” exact words, either way, my next question is, ?♀️ am I supposed to drink that?When one inserts a straw they drink from the bottom (fact)what is this lady trying to do???? She says taste it.? I say, I’ll take a refund and ur name!! Which this probably isn’t her name, can’t call corporate, they make themselves unreachable for complaints, by phone, but can be emailed.????if u have asked for refund or complained about ur drink in the past for being toooo sweet (have to add water literally it’s syrup) (which means half is poured out)or undermixed this what happens? it’s not the customer fault, we know how our favorite drinks taste and look, one time my frozen coffee was the color of a brownie y’all.? I suggest Starbucks around the corner or chic fil a. Came here cause at 10a there’s no line. Js. It’s a last resort for me, 3 mins from home.ITTI shame on u, u can’t be trusted, I hope u get what u give ur next personal coffee trip. Fiy they don’t wear name tags here. She’s the older Hispanic, mole on face, black hair, wears in ponytail, usually at front counter or drive thru window. Funny thing it’s always African American drinks that are messed up, a girl came in right behind me (African American) saying how they messed up her 8 dollar drink.Employees are misguided , and not trained properly to mix coffee. Bless their hearts
Atmosphere: 1
Food: 1
Service: 1
Eduardo Paz
I love Dunkin donuts but today was the worst day I ever had because something was wrong with my sandwich that made me feel super sick all day, now I'm afraid to visit this dunkin donuts
Atmosphere: 5
Food: 1
Service: 5
Susan
Finally got there early enough to get the Brownie Batter Donut. This item sells out early. Came home, 10 seconds in the microwave. It's so good for chocolate lovers like me.
Food: 5
Service: 5
Ski Burnski
I guess you have to use the drive-thru to get good service. If you walk in like I did, it will take 10 minutes for a coffee and muffin even though I was the only one inside.
Service: 1
Aliha Madrid
Update: 7 years later, they have since gotten a lot better especially their customer service but it’s just never as awesome as those ladies use to be.I use to love coming by everyday since it's on my way to work, the girls were amazing always greeting me by name and they made GREAT coffee! Now with new management the service is HORRIBLE, the guy at the window always seems pissed at me and they almost never get my order correct (I order Ice Latte the give me Hot Latte) and to make it worse the taste is awful!!! I had to start going to starbucks because at least it taste better and they treat me nicely enough.
Atmosphere: 5
Food: 4
Service: 5
Recommended dishes: Hash Browns, Sausage Egg and Cheese, Iced Latte, Bacon Egg and Cheese, Croissant, Donuts, Wake-Up Wrap - Turkey Sausage Egg and Cheese, Avocado Toast, Bagels
Shane Shoemaker
Why can they not get my order right.. Very disappointing to get home and open my bag to something I didn’t order. I was the only car in the drive thru.. ??????????? I would have gave negative stars if I could.
Atmosphere: 1
Food: 1
Service: 1
craig lee
Good food. Nice employees. Prompt attentive
Atmosphere: 4
Food: 4
Service: 4
Recommended dishes: Egg and Cheese
Destiny Harvey
I literally had a nickel in the package with my sausage egg and cheese
Do Not Use Your Rewards Here!!I set up a dunkin loyalty account and loved getting rewards for my purchases, as i came to this location regularly. There are 2 Major issues i’ve noticed:1. I tried to cash in a reward 2 visits ago and the person on window scanned the code but i still paid full price for everything, so i assumed i’d be able to get my free one on the next go around. Next go around was today and turns out the reward was redeemed, even though i paid fully the last time. Staff will steal your rewards it seems. The girl at the window did not allow me to ask any questions, she simply said “it’s been redeemed, the computer is telling me it’s been redeemed”2. you can come here every day and get the same thing and your coffee will taste completely different each time.All in all, it’s tolerable to a degree (hence the 2 stars instead of 1) because it’s the quicker option compared to starbucks, but i’d rather wait a bit longer and get an accurate order.
Atmosphere: 2
Food: 3
Service: 1
MsCleveland30
The lady who took our order was pure awesome!
Atmosphere: 5
Food: 4
Service: 5
shannel Mitchell
Every time I go to this location I usually order the same drink. I know how the drink supposed to taste so if it’s not right I let you know. First order I did at 6 am the cup was full of ice. I drove to Suwanee and back and the showed the employee my cup of ice. After three sips the drink was gone. This is unacceptable . I went back at 9:10 to buy another drink. They sold me flavored milk. I drove back to window to tell them about it. Manager, I don’t know who this guy is and I do not want to know. This is second time having to deal with him. Teach your new employees how to make the drink right instead of trying to argue with me. I told you to add more coffee because the drink taste like milk. You expect me to drink milk when I paid 7:70 for a drink for a butter pecan latte with extra shot of expresso. This guy have such a nasty attitude towards customers.
Atmosphere: 1
Food: 1
Service: 1
Richie Pee
The ice cream i got was freezer burned.
Demetrius Bennett
Great people and food looking forward to seeing the morning ? crew again.
Coffee tasted like a cigarette had been put out in it?. Donuts seemed old. I’m not sure how they managed to even get a B from the health department.
Food: 1
My coffee is CONSISTENTLY made well at this location! The morning crew rocks!
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Sausage Egg and Cheese, Bagels, Croissant
3/28/2024ITTI (morning sup) HORRIBLE HORRIBLECan’t be TRUSTED , i order the same drink every time, the drinks are made extremely sweet til the point the ingredients are sitting at the bottom of the cup clearly, coffee concentrate (dark brown)and caramel ( golden brown)both clearly visible on different occasions, ITTI purposely told employee to mess up drinks, if she doesn’t/didn’t, I wonder what she walked over and whispered to the young lady who is supposedly trained and has a label with the drink description, that made the young lady look directly at me??? She tells be to pull up, I go in immediately, ITTI has literally has her back turned putting more ice in, as I can see, the young she whispered to seen me and told her, she right here.????????? She passed me the drink caramel was sitting at the bottom of the cup, I asked her what that was,? she said coffeeconcentrate ? clearly it’s caramel, but ok she then says “u don’t like to sweet right” exact words, either way, my next question is, ?♀️ am I supposed to drink that?When one inserts a straw they drink from the bottom (fact)what is this lady trying to do???? She says taste it.? I say, I’ll take a refund and ur name!! Which this probably isn’t her name, can’t call corporate, they make themselves unreachable for complaints, by phone, but can be emailed.????if u have asked for refund or complained about ur drink in the past for being toooo sweet (have to add water literally it’s syrup) (which means half is poured out)or undermixed this what happens? it’s not the customer fault, we know how our favorite drinks taste and look, one time my frozen coffee was the color of a brownie y’all.? I suggest Starbucks around the corner or chic fil a. Came here cause at 10a there’s no line. Js. It’s a last resort for me, 3 mins from home.ITTI shame on u, u can’t be trusted, I hope u get what u give ur next personal coffee trip. Fiy they don’t wear name tags here. She’s the older Hispanic, mole on face, black hair, wears in ponytail, usually at front counter or drive thru window. Funny thing it’s always African American drinks that are messed up, a girl came in right behind me (African American) saying how they messed up her 8 dollar drink.Employees are misguided , and not trained properly to mix coffee. Bless their hearts
Atmosphere: 1
Food: 1
Service: 1
I love Dunkin donuts but today was the worst day I ever had because something was wrong with my sandwich that made me feel super sick all day, now I'm afraid to visit this dunkin donuts
Atmosphere: 5
Food: 1
Service: 5
Finally got there early enough to get the Brownie Batter Donut. This item sells out early. Came home, 10 seconds in the microwave. It's so good for chocolate lovers like me.
Food: 5
Service: 5
I guess you have to use the drive-thru to get good service. If you walk in like I did, it will take 10 minutes for a coffee and muffin even though I was the only one inside.
Service: 1
Update: 7 years later, they have since gotten a lot better especially their customer service but it’s just never as awesome as those ladies use to be.I use to love coming by everyday since it's on my way to work, the girls were amazing always greeting me by name and they made GREAT coffee! Now with new management the service is HORRIBLE, the guy at the window always seems pissed at me and they almost never get my order correct (I order Ice Latte the give me Hot Latte) and to make it worse the taste is awful!!! I had to start going to starbucks because at least it taste better and they treat me nicely enough.
Atmosphere: 5
Food: 4
Service: 5
Recommended dishes: Hash Browns, Sausage Egg and Cheese, Iced Latte, Bacon Egg and Cheese, Croissant, Donuts, Wake-Up Wrap - Turkey Sausage Egg and Cheese, Avocado Toast, Bagels
Why can they not get my order right.. Very disappointing to get home and open my bag to something I didn’t order. I was the only car in the drive thru.. ??????????? I would have gave negative stars if I could.
Atmosphere: 1
Food: 1
Service: 1
Good food. Nice employees. Prompt attentive
Atmosphere: 4
Food: 4
Service: 4
Recommended dishes: Egg and Cheese
I literally had a nickel in the package with my sausage egg and cheese
Atmosphere: 2
Food: 1
Service: 2
Restaurantji Recommends
Do Not Use Your Rewards Here!!I set up a dunkin loyalty account and loved getting rewards for my purchases, as i came to this location regularly. There are 2 Major issues i’ve noticed:1. I tried to cash in a reward 2 visits ago and the person on window scanned the code but i still paid full price for everything, so i assumed i’d be able to get my free one on the next go around. Next go around was today and turns out the reward was redeemed, even though i paid fully the last time. Staff will steal your rewards it seems. The girl at the window did not allow me to ask any questions, she simply said “it’s been redeemed, the computer is telling me it’s been redeemed”2. you can come here every day and get the same thing and your coffee will taste completely different each time.All in all, it’s tolerable to a degree (hence the 2 stars instead of 1) because it’s the quicker option compared to starbucks, but i’d rather wait a bit longer and get an accurate order.
Atmosphere: 2
Food: 3
Service: 1
The lady who took our order was pure awesome!
Atmosphere: 5
Food: 4
Service: 5
Every time I go to this location I usually order the same drink. I know how the drink supposed to taste so if it’s not right I let you know. First order I did at 6 am the cup was full of ice. I drove to Suwanee and back and the showed the employee my cup of ice. After three sips the drink was gone. This is unacceptable . I went back at 9:10 to buy another drink. They sold me flavored milk. I drove back to window to tell them about it. Manager, I don’t know who this guy is and I do not want to know. This is second time having to deal with him. Teach your new employees how to make the drink right instead of trying to argue with me. I told you to add more coffee because the drink taste like milk. You expect me to drink milk when I paid 7:70 for a drink for a butter pecan latte with extra shot of expresso. This guy have such a nasty attitude towards customers.
Atmosphere: 1
Food: 1
Service: 1
The ice cream i got was freezer burned.
Great people and food looking forward to seeing the morning ? crew again.
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Donuts, Doughnut