This is the worst KFC I order one 3 peice combo with a sprite and a 2 price leg & breast combo with a Pepsi & fries. Got home no biscuit or Fries no breast . Then I call ask to speak to a manager who ever answer the phone ask who I was told him a paying customer that did not get what I paid then the guy hung the phone up in my face he needs to goto customer service class. Will never go to this KFC again. Very very poor customer service if I could have given then a zero that what I want to give.So if you go there check your food before you leave and got no receipt either
Atmosphere: 1
Food: 1
Service: 1
Recommended dishes: Fried Chicken
Patrick Johnson
No napkins, asked for a 4 piece dark received 2 dark and 2 white. No utensil for my side.
Atmosphere: 2
Food: 2
Service: 2
Lynn Livingston
Charged over $57 for a 16 piece family Meal @ Tucker KFC. I only received 8 pieces of all dark meat. Plus sides. When I purchased a 16 piece family meal! I live 45 minutes away from this KFC driving home from work. Tried to call the number listed to see what could be done. No answer called 4 times. The owner of this establishment should assess who is working for the company especially since money is tight and some families are really struggling out here to make end meet.
Atmosphere: 1
Food: 1
Service: 1
Summertime Fine
Walked in and stood at the counter and nobody said a word… no greeting or anything… but one person in the back kept telling someone there’s somebody at the counter… but nobody came so i walked out…. Never again will i go back cause 3 people stood back there and nobody said someone will be right with you or anything…Horrible customer service… this was at 3:10 this afternoon… ??????
Service: 1
Wanda McMullen
I got a 3-piece white meat. The sides were fine. The biscuit was smaller than they used to be. I had never seen such tiny wings (2 of my 3 pieces) and this was nearly $14.
Food: 3
Service: 3
Keumbra Faulkner
I stg If i had a million dollars ill put every penny on shutting this location down! ain't no way i just spent almost 100$ on doordash and my entire order wrong.. From the drink sizes, to NO sauces, to undercooked bread peeling chicken , to biscuits that only the inside can be eaten from being entirely too hard (old), to dry hard bad smelling Mac and Cheese, to old wrinkled dry corn, mash potatoes i didn't even ask for, was suppose to sub my pot pie with 2 cooked littles.. im sure you know the rest.. i hate yalll!!
Food: 1
Service: 1
Brandon Franco
Better than other fast food places.great food..Deals
Atmosphere: 5
Food: 5
Service: 5
Annette Mays
Ordered a 12 piece meal through the drive-through was asked to pull around because I was waiting on my order when I get home with the 12 piece meal I begin to make my grandkids plates looked in the box, and all I had was legs and thighs, and one breast, no wings, and missing 2 breast. I was truly pissed, the manager name was either Dre or Andrew told me that when it’s not enough chicken they take it upon themselves to give you what they want you to have. I never heard any such thing in my life.. so I asked him, “the customer are not allowed to decide if they want all dark meat or not”? He apologized but never answered the question, I was supposed to get three pieces of each part of the chicken. Also the food was cold. I will be calling headquarters on them it’s ridiculous.
Atmosphere: 2
Food: 1
Service: 1
Recommended dishes: Fried Chicken
Xavier Marvel
This place is under new management and I love the turn around nice friendly staff and the place is very clean and the food was delicious ?
Atmosphere: 4
Food: 4
Service: 4
Daniella Stillwell
This is the worst kfc ever… they have poor management and customer service….. Don’t never stop here they food is even nasty and they will not give you a refund for your order….
Food was shown ready at 6:00 (ordered via app). Waited 20 minutes in the store.
Atmosphere: 1
Food: 3
Service: 1
Jennifer J.
Wow,nobody acknowledged that I was even there and I know their was a manager there ,I will NEVER go back!!!! What happened to good help even in management!!???????
Atmosphere: 1
Food: 1
Service: 1
Dana Witzke
4 strikes, you’re out! I very rarely do reviews unless it’s terrible or extremely good. This place is horrible. Chicken is dry EVERY time and every time asked for original recipe and got xtra crispy. My 82 year old mother insisted we give them one last try, so she decided to go in thinkin they wouldn’t do wrong by an elderly lady. WRONG!!!! Never again will we go to this location. If we get a craving, we head to Lilburn location on 78.
Atmosphere: 1
Food: 1
Service: 2
Vaultroom Photography
Horrible Experience at this KFC location, the drive thru Manger(is extremely disrespectful) & when asked to order she completely rushed me with my order "NOONE WAS IN THE LINE" I felt completely harassed & felt as I need to come in To place my order & upon my response, she totally didn't take my order & refused to serve me !!!!!
Atmosphere: 1
Food: 1
Service: 1
Autumn L.
I was on lunch and came to get lunch from kfc I only have 1 hr for lunch and I spent 30 min in the drive thru while all of the employees was just standing around joking playing on there phone all I got was a large mashed potatoes and gravy and Mac and cheese and $20 fill up box. The chicken was so greasy I had to use a napkin as a plate and I put the chicken on it and when I lifted the napkin there was a puddle of black grease so not only is the chicken super greasy it was cooked in old oil I recommend to find a new kfc to go to!!!!!
This is the worst KFC I order one 3 peice combo with a sprite and a 2 price leg & breast combo with a Pepsi & fries. Got home no biscuit or Fries no breast . Then I call ask to speak to a manager who ever answer the phone ask who I was told him a paying customer that did not get what I paid then the guy hung the phone up in my face he needs to goto customer service class. Will never go to this KFC again. Very very poor customer service if I could have given then a zero that what I want to give.So if you go there check your food before you leave and got no receipt either
Atmosphere: 1
Food: 1
Service: 1
Recommended dishes: Fried Chicken
No napkins, asked for a 4 piece dark received 2 dark and 2 white. No utensil for my side.
Atmosphere: 2
Food: 2
Service: 2
Charged over $57 for a 16 piece family Meal @ Tucker KFC. I only received 8 pieces of all dark meat. Plus sides. When I purchased a 16 piece family meal! I live 45 minutes away from this KFC driving home from work. Tried to call the number listed to see what could be done. No answer called 4 times. The owner of this establishment should assess who is working for the company especially since money is tight and some families are really struggling out here to make end meet.
Atmosphere: 1
Food: 1
Service: 1
Walked in and stood at the counter and nobody said a word… no greeting or anything… but one person in the back kept telling someone there’s somebody at the counter… but nobody came so i walked out…. Never again will i go back cause 3 people stood back there and nobody said someone will be right with you or anything…Horrible customer service… this was at 3:10 this afternoon… ??????
Service: 1
I got a 3-piece white meat. The sides were fine. The biscuit was smaller than they used to be. I had never seen such tiny wings (2 of my 3 pieces) and this was nearly $14.
Food: 3
Service: 3
I stg If i had a million dollars ill put every penny on shutting this location down! ain't no way i just spent almost 100$ on doordash and my entire order wrong.. From the drink sizes, to NO sauces, to undercooked bread peeling chicken , to biscuits that only the inside can be eaten from being entirely too hard (old), to dry hard bad smelling Mac and Cheese, to old wrinkled dry corn, mash potatoes i didn't even ask for, was suppose to sub my pot pie with 2 cooked littles.. im sure you know the rest.. i hate yalll!!
Food: 1
Service: 1
Better than other fast food places.great food..Deals
Atmosphere: 5
Food: 5
Service: 5
Ordered a 12 piece meal through the drive-through was asked to pull around because I was waiting on my order when I get home with the 12 piece meal I begin to make my grandkids plates looked in the box, and all I had was legs and thighs, and one breast, no wings, and missing 2 breast. I was truly pissed, the manager name was either Dre or Andrew told me that when it’s not enough chicken they take it upon themselves to give you what they want you to have. I never heard any such thing in my life.. so I asked him, “the customer are not allowed to decide if they want all dark meat or not”? He apologized but never answered the question, I was supposed to get three pieces of each part of the chicken. Also the food was cold. I will be calling headquarters on them it’s ridiculous.
Atmosphere: 2
Food: 1
Service: 1
Recommended dishes: Fried Chicken
This place is under new management and I love the turn around nice friendly staff and the place is very clean and the food was delicious ?
Atmosphere: 4
Food: 4
Service: 4
This is the worst kfc ever… they have poor management and customer service….. Don’t never stop here they food is even nasty and they will not give you a refund for your order….
Atmosphere: 1
Food: 1
Service: 1
Restaurantji Recommends
Food was shown ready at 6:00 (ordered via app). Waited 20 minutes in the store.
Atmosphere: 1
Food: 3
Service: 1
Wow,nobody acknowledged that I was even there and I know their was a manager there ,I will NEVER go back!!!! What happened to good help even in management!!???????
Atmosphere: 1
Food: 1
Service: 1
4 strikes, you’re out! I very rarely do reviews unless it’s terrible or extremely good. This place is horrible. Chicken is dry EVERY time and every time asked for original recipe and got xtra crispy. My 82 year old mother insisted we give them one last try, so she decided to go in thinkin they wouldn’t do wrong by an elderly lady. WRONG!!!! Never again will we go to this location. If we get a craving, we head to Lilburn location on 78.
Atmosphere: 1
Food: 1
Service: 2
Horrible Experience at this KFC location, the drive thru Manger(is extremely disrespectful) & when asked to order she completely rushed me with my order "NOONE WAS IN THE LINE" I felt completely harassed & felt as I need to come in To place my order & upon my response, she totally didn't take my order & refused to serve me !!!!!
Atmosphere: 1
Food: 1
Service: 1
I was on lunch and came to get lunch from kfc I only have 1 hr for lunch and I spent 30 min in the drive thru while all of the employees was just standing around joking playing on there phone all I got was a large mashed potatoes and gravy and Mac and cheese and $20 fill up box. The chicken was so greasy I had to use a napkin as a plate and I put the chicken on it and when I lifted the napkin there was a puddle of black grease so not only is the chicken super greasy it was cooked in old oil I recommend to find a new kfc to go to!!!!!