McDonald's
1949 Mountain Industrial Blvd, Tucker
(470) 799-4844
Recent Reviews
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Manager is swearing and yelling at employees, taking 30 minutes to RING IN an order, every beeper is going off, no one knows what to do.. insane.
Atmosphere: 1
Food: 1
Service: 1
2 double cheeseburgers shouldn’t take 20 minutes, too much goofing around going on.
Placed Order at a kiosk, waited forever because nobody could handle my question why my food was taking too long. Then gave me not want i ordered . Threw away my food and left
Atmosphere: 1
Food: 1
Service: 1
Just ordered a #2 but got something else with bacon on it The coffee is WEAK as hell.
I’m genuinely tired of repeatedly documenting the ongoing lack of professionalism and basic respect shown by staff at several McDonald’s locations. Sadly, today’s experience was just another reminder of the issue.
A young woman abruptly opened the window and immediately yelled, “What’s the name?” I said “Hello,” but she yelled the question again. When I replied “Luis,” she told me the order had already been picked up and then slammed the window in my face.
At that moment, I was simply sitting in an empty drive-thru on the phone with Uber Support, working to cancel an order that had already been retrieved so the system could process it correctly. There were no other customers, and at no point did anyone ask me to move or indicate that I was causing any obstruction or issue.
Because the cancellation still needed to be handled, I remained on the phone with support. Instead of behaving professionally, the staff member escalated the situation dramatically—going as far as calling the police on me for sitting in an empty drive-thru while doing my job. I never raised my voice, never engaged with her after she slammed the window, and the only action I took was a quick photo for documentation to attach to this review.
Her behavior was rude, unnecessary, and completely unwarranted. The hostility, the lack of communication skills, and the decision to involve law enforcement over absolutely nothing reflect extremely poor training and concerning judgment.
Very disappointing and deeply troubling experience.
Atmosphere: 1
Food: 1
Service: 1
Ignore delivery people and make them wait while they serve the drive thru. Waited over 25 min for them to make this persons order and they DIDNT WVENT START. So insane. I felt like I was going crazy. TRAIN UR STAFF
Atmosphere: 1
Food: 1
Service: 1
There them argues a lot. I ordered on the kiosk at 7:25 and did not get my food until 7:39 and took us 5 extra mins to add a drink to our order I do not walk out until 7:39
Atmosphere: 1
Food: 3
Service: 1
The manager was extremely unprofessional. I asked to reprint a blank receipt, and she responded with unnecessary questions, interrupted my answers, and repeatedly waved her hand in my face. She acted irritated and dismissive the entire time. The rest of the staff were polite, but they didn’t know how to reprint the receipt and had to call her—unfortunately making the experience one of the strangest I've ever encountered.
Atmosphere: 5
Food: 3
Service: 1
Got my order completely wrong in the morning but night crew seems to have it together
Food: 1
Service: 1
Ms . Stephanie was very sweet , very helpful wonderful customer service
Restaurantji Recommends
On God this location be on some BS. Workers arguing! Food slow! I hope Ai and robots come take them jobs so I dont need to have no stress to pickup breakfast sandwich.
Atmosphere: 1
Food: 1
Service: 1
Slowestttt McDonalds i ever been to in my life. I only ordered nuggets
Atmosphere: 1
Food: 2
Service: 1
It was ok
This store is awful …they never have this or that, the drunk station doesn’t work , food is cold and old the staff is rude .How do you only have coffee and orange juice to drink . This is absolutely unacceptable . I don’t know who the owner is but they really need to come to this store and redo it . This is unacceptable for fast food to be this way but the owner or actual store manager need to be fired and someone who cares about making money clean this disaster of a restaurant.
Very bad attention
Atmosphere: 1
Food: 1
Service: 1
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