I came inside cause the drive thru was too long I still had to wait when I got inside cause the two girls one in front with black braids and one in the kitchen with red braids was having a long drawn out conversation about how much they hate the manager and how much they are going to quit soon I asked for a big fish sandwich spicy I got it with hushpuppies when i got it the fish sandwich had way too much tarter and no lettuce I ask if it came with lettuce she said no the (girl with red braids) so I told her I had too much tarter on my sandwich and she took it in the back and then gave me back the same sandwich back 2 min later so I asked if I can get a plain one they told me now I had to wait for the fish or take a regular one I will not be returning here ever its clear that they hate their jobs and hate management even more and the customers are the ones that have to pay for it
Deon Floydd
I've never been to a bad Captain D's. The food is the same at every restaurant. This one is no exception. Highly recommend.
jobari morrow
#burnttfup ??♂️man this is not cool at all! Man I spent damn near $20 (19.37) for this. Y'all please don't go here. And on top of that, I had to wait 30 minutes. And was late to pick my kid up?. Smh get it together y'all ??♂️
KATRINA
Late night dash for a quick bit Drive thru was a little long but it moved quickly than expected. We ordered the " Big Fish sandwich" combo and it held true to the name ?. Our fries were hot out of the grease crispy unfortunately the fish wasn't an I'm a person who loves hot out the grease fish. The shift manager ran the drive very polite even asked did we need any extra condiments for our meals. Great experience ?Parking: Free parking is available on all side of the building handicap accessible door entrance and parking
Atmosphere: 3
Food: 5
Service: 5
Recommended dishes: Fish, Sandwich, Kid's Batter Dipped Fish Meal, The Giant Fish Sandwich and Side
Queen Yawanano
HORRIBLE RESTAURANT NEEDS TO B SHUT DOWN TAKES 1 HR OR LONGER 4 SOME PRE COOKED FISH ITS
I was thrilled to find a Captain D's in Fairburn, GA. It used to be my favorite place for seafood when I was growing up in Orlando. However, the fish and chicken batter didn't taste as good as I remembered. They were not seasoned enough. The biggest letdown was the green beans. I recall them being flavorful and having bacon, but these were just plain canned green beans without much taste. I hope this was just a one-time mistake and not standard. Maybe the Florida Captain D's uses a different recipe. Whatever the reason for the disappointing food, I hope it gets fixed quickly. On top of all that, that wait was so long for the food to be cold. With all that said, I can't recommend this place based on my experience.
Atmosphere: 3
Food: 1
Service: 3
Miss Ari
Food is pretty good when you actually get it. You WILL wait in the drive thru a mini of 35-45 min. It’s not “fast food” at all. I have never got out of this line in 5-10 min unless it is really early or late
Mary E. Santiago’
This is one of the worst places we ever ordered food from to take out not only did they mess up my son in laws order but the people working there are very disrespectful and very unprofessional when he asked to speak to a manager about the situation they gave him a run around and they were very rude to him . They wouldn’t even give him the Managers name we even called the corporate office and they still didn’t do anything about it. We didn’t even get an apology. I would not refer anybody to come eat at this place it’s terrible. This happened very recently !!! Honestly they need a better group of people to work in that place because the people they got working there now. Don’t know how to talk to people and are very disrespectful and I just would not advise anybody to go there and eat.
I wish I could give 0 stars this was horrible first they tried me when I ordered 2 orders of clams 1 order was right the other was nothing but batter the manager was in the back talk so much smack but wouldn't come out to talk to me. The customer service was nonexistent the service horrible not yo mention when we got home to ear the food was ice cold and old and hard. I will ve calling corporate this store either eeds to br closed and or re staffed
Atmosphere: 1
Food: 1
Service: 1
Dashaun Statham
I waited 25min for my
Atmosphere: 3
Food: 3
Service: 3
Kema Sylvester
Great service from the manager Shynise she is absolutely amazing customer service is top
Atmosphere: 5
Food: 5
Service: 5
Cher2ification
I wish they had a negative 10...... The service and the food is horrible.... What is this? And you messed my order up then threw this mess together! I'm good!
Atmosphere: 1
Food: 1
Service: 1
Jacqueline
The wait time in the drive thur is RIDICULOUS! There were 2 cars in front of me… I sat at the drive thur speaker for 10-15mins & NO1 took my order!
Hot fish. Experience was great
Atmosphere: 5
Food: 5
Service: 5
I came inside cause the drive thru was too long I still had to wait when I got inside cause the two girls one in front with black braids and one in the kitchen with red braids was having a long drawn out conversation about how much they hate the manager and how much they are going to quit soon I asked for a big fish sandwich spicy I got it with hushpuppies when i got it the fish sandwich had way too much tarter and no lettuce I ask if it came with lettuce she said no the (girl with red braids) so I told her I had too much tarter on my sandwich and she took it in the back and then gave me back the same sandwich back 2 min later so I asked if I can get a plain one they told me now I had to wait for the fish or take a regular one I will not be returning here ever its clear that they hate their jobs and hate management even more and the customers are the ones that have to pay for it
I've never been to a bad Captain D's. The food is the same at every restaurant. This one is no exception. Highly recommend.
#burnttfup ??♂️man this is not cool at all! Man I spent damn near $20 (19.37) for this. Y'all please don't go here. And on top of that, I had to wait 30 minutes. And was late to pick my kid up?. Smh get it together y'all ??♂️
Late night dash for a quick bit Drive thru was a little long but it moved quickly than expected. We ordered the " Big Fish sandwich" combo and it held true to the name ?. Our fries were hot out of the grease crispy unfortunately the fish wasn't an I'm a person who loves hot out the grease fish. The shift manager ran the drive very polite even asked did we need any extra condiments for our meals. Great experience ?Parking: Free parking is available on all side of the building handicap accessible door entrance and parking
Atmosphere: 3
Food: 5
Service: 5
Recommended dishes: Fish, Sandwich, Kid's Batter Dipped Fish Meal, The Giant Fish Sandwich and Side
HORRIBLE RESTAURANT NEEDS TO B SHUT DOWN TAKES 1 HR OR LONGER 4 SOME PRE COOKED FISH ITS
Atmosphere: 1
Food: 1
Service: 1
Recommended dishes: Fish
Waited nearly 45 minutes for 2 dinners. Totally unacceptable!! Wednesday 3/13/24 5:40pm ?
Atmosphere: 2
Food: 3
Service: 1
Recommended dishes: Fish
I was thrilled to find a Captain D's in Fairburn, GA. It used to be my favorite place for seafood when I was growing up in Orlando. However, the fish and chicken batter didn't taste as good as I remembered. They were not seasoned enough. The biggest letdown was the green beans. I recall them being flavorful and having bacon, but these were just plain canned green beans without much taste. I hope this was just a one-time mistake and not standard. Maybe the Florida Captain D's uses a different recipe. Whatever the reason for the disappointing food, I hope it gets fixed quickly. On top of all that, that wait was so long for the food to be cold. With all that said, I can't recommend this place based on my experience.
Atmosphere: 3
Food: 1
Service: 3
Food is pretty good when you actually get it. You WILL wait in the drive thru a mini of 35-45 min. It’s not “fast food” at all. I have never got out of this line in 5-10 min unless it is really early or late
This is one of the worst places we ever ordered food from to take out not only did they mess up my son in laws order but the people working there are very disrespectful and very unprofessional when he asked to speak to a manager about the situation they gave him a run around and they were very rude to him . They wouldn’t even give him the Managers name we even called the corporate office and they still didn’t do anything about it. We didn’t even get an apology. I would not refer anybody to come eat at this place it’s terrible. This happened very recently !!! Honestly they need a better group of people to work in that place because the people they got working there now. Don’t know how to talk to people and are very disrespectful and I just would not advise anybody to go there and eat.
Restaurantji Recommends
I wish I could give 0 stars this was horrible first they tried me when I ordered 2 orders of clams 1 order was right the other was nothing but batter the manager was in the back talk so much smack but wouldn't come out to talk to me. The customer service was nonexistent the service horrible not yo mention when we got home to ear the food was ice cold and old and hard. I will ve calling corporate this store either eeds to br closed and or re staffed
Atmosphere: 1
Food: 1
Service: 1
I waited 25min for my
Atmosphere: 3
Food: 3
Service: 3
Great service from the manager Shynise she is absolutely amazing customer service is top
Atmosphere: 5
Food: 5
Service: 5
I wish they had a negative 10...... The service and the food is horrible.... What is this? And you messed my order up then threw this mess together! I'm good!
Atmosphere: 1
Food: 1
Service: 1
The wait time in the drive thur is RIDICULOUS! There were 2 cars in front of me… I sat at the drive thur speaker for 10-15mins & NO1 took my order!
Service: 1