Dairy Queen Grill & Chill

There is always quick friendly drive thru service.

Atmosphere: 5

Food: 5

Service: 5

Just went through the drive thru and ordered a mini strawberry cheesecake blizzard as it is the only item I ever order. The price is $3.99, the lady tells me my total is $5.38 , I said “for a mini?” She says “yes”. MAKE IT MAKE SENSE!!

I absolutely love this location. Great service and my order is always right.

Atmosphere: 4

Food: 4

Service: 4

I stopped by Dairy Queen Grill & Chill recently — nothing fancy or over‑the‑top, just a quick stop for a meal and something sweet — and came away mostly satisfied. The place felt familiar and easygoing: clean enough, with enough space whether you choose to eat in or get a to‑go order.

What I liked was how straightforward everything was. Ordering was simple, service was mostly efficient, and I didn’t feel rushed or crowded, even when it seemed a bit busy. Staff were polite, and the overall vibe felt more relaxed than a typical rushed fast‑food joint.

It’s the kind of spot you go to when you want a dependable meal and maybe a treat on the side — nothing indulgent or fancy, but solid if you're after something quick, comforting, and unpretentious. For convenience, value, and ease, Dairy Queen does the job.

If I had one small caveat: since it’s more of a casual, quick‑service place — don’t expect fine dining or anything upscale. It’s not the kind of place for a long sit‑down date or a fancy dinner. But if you just want something easy and familiar, it works.

All in all: Dairy Queen Grill & Chill feels like a reliable option for when you want something simple — a quick meal or snack that’s comfortable, quick, and familiar. I’d go back without hesitation when I’m in the mood for convenience.

Atmosphere: 5

Food: 5

Service: 5

🚨 Public Service Announcement Yesterday afternoon, I decided to have lunch at one of my favorite restaurants in Union City — Dairy Queen Grille & Chill (6627 Roosevelt Hwy). Those who know me know I’m a stickler for excellent customer service, so when I witness something unacceptable, I speak up. While waiting in line, a middle-aged woman in a manual wheelchair was ahead of me. Sadly, what I witnessed next was nothing short of disturbing. The cashier on duty was rude, dismissive, and downright nasty to this woman. It was clear the guest was a regular, yet the cashier showed her no respect or compassion. Out loud, in front of everyone, the cashier scolded her, saying, “I need you to get your **** together.” Let’s be clear — as a cashier or any customer service professional, it is never your place to demean or publicly embarrass a customer, especially one with physical challenges. When it was my turn to order, the same cashier was just as rude to me. She incorrectly assumed I wanted three #5 meals, and when I corrected her and asked if my meal came with a drink, her attitude grew worse. She slammed a cup, lid, and straw onto the counter in frustration — completely unprofessional behavior. My inner voice told me, “Don’t do it, Kirk. Let it go.” But I couldn’t ignore what I had just seen. When the lady in the wheelchair received her order, it broke my heart to watch her struggle to balance her bag of food on her lap while maneuvering her chair toward the door. I immediately offered to help, and she graciously accepted. Meanwhile, the cashier stood behind the counter, watching and smirking, making no attempt to assist this customer. That was the last straw for me. I sat down and completed the Fan Feedback Survey right then and there, hoping it reached the appropriate management. I made it clear that this cashier needs retraining or reassignment to a position that doesn’t involve direct customer interaction. Her behavior is a blemish on this franchise — and absolutely does not reflect Dairy Queen’s brand values. This location has a wall dedicated to children’s health centers, including what appears to be a photo of a child in a wheelchair. The irony is heartbreaking. As much as I love Dairy Queen’s food and appreciate how clean this location is, I refuse to support any establishment that allows its employees to mistreat customers — especially those with physical challenges. It’s wrong, childish, unprofessional, and plain evil. Do better, Dairy Queen. Your customers — and your reputation — deserve better. — Kirk L. Wilcox / The Duke of Atlanta

Places my order at the drive thru window got to the paying window and with no care to us the cashier casually let us know that the pos machine had just went out. No apologies no accommodation nothing.

Atmosphere: 4

Food: 4

Service: 4

The food was good.

Food: 5

Service: 5

I couldn't give the atmosphere more than a 3 star due to the fact that I have never been inside of this facility. However, I know the food is good and the service is good.

Atmosphere: 3

Food: 5

Service: 5

Excellent experience.
Comfortable atmosphere

Atmosphere: 5

Food: 5

Service: 5

Fast drive thru

Atmosphere: 5

Food: 5

Service: 5

Drive thru was quick and professional.i enjoyed my onion rings!!!

Food: 4

Service: 4

We accomplished a big goal and DQ was our treat! Fast service. Good just like I remembered from decades ago!

Atmosphere: 4

Food: 5

Service: 5

Only thing open usually is in drive through very slow the people are not not that nice

Atmosphere: 2

Food: 2

Service: 2

I go here all the time. Good customer service

Atmosphere: 5

Food: 5

Service: 5

Recommended dishes: Hot Dog, Chicken Strip Basket, Onion Rings, Blizzard

I ordered 4 chili hot dogs. Got home just barely had a spoonful of chili coveted in onions. Trued calling them could bever get anyone to answer the phone.

Atmosphere: 2

Food: 1

Service: 1