Dairy Queen Grill & Chill
6627 Roosevelt Hwy, Union City
(770) 964-3725
Recent Reviews
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I go here all the time. Good customer service
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Hot Dog, Chicken Strip Basket, Onion Rings, Blizzard
I ordered 4 chili hot dogs. Got home just barely had a spoonful of chili coveted in onions. Trued calling them could bever get anyone to answer the phone.
Atmosphere: 2
Food: 1
Service: 1
3/25/25 between 8:45-8:57pm.
The service was horrible! The girl (indian) was rude when we brought to her attention our order was wrong, she slammed the window in our face at the drive up window and was very disrespectful and unprofessional in front of other employees that were watching her behavior. This location could use training in customer service. I hope the young people working there become more empowered to work in an environment that teaches good customer service and respect.
Atmosphere: 1
Food: 1
Service: 1
Does not open on time.
Atmosphere: 1
Food: 1
Service: 1
The lobby was already locked and closed. They force you to go through the drive thru. They were still open for another hour and a half. Had to wait alot to pickup my order
Service: 1
Gotta love a
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Blizzard
I don't know why menu is different than in Texas. Shouldn't they all be the same.
Food: 5
Service: 5
Recommended dishes: Blizzard
Literally charged me $6 for vanilla ice cream. I ordered an oreo Blizzard that only had like 5 pcs of Oreo. This isn't the first time so I'm going to have to start going elsewhere.
Atmosphere: 3
Food: 1
Service: 1
I ordered a milkshake and it was a major let down. I felt like I was worse than a McDonald’s milkshake (when their machine is working). The customer service was great but there was barely any whipped cream added even after asking for more and the shake was extremely watery. It basically came premelted or like a cup of milk barely cold. Great personal though like really nice people work here
Atmosphere: 1
Food: 1
Service: 5
Maybe the most consistent customer service in the entire city.
I can't remember anytime where I've had the wrong order or had to go back for any reason. Maybe it's because they're not on the main strip, but it is always a pleasant experience going to Dairy Queen.
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Chicken Strip Basket, Blizzard
Restaurantji Recommends
Very nice people!
Atmosphere: 5
Food: 5
Service: 5
The workers were very pleasant but the wait was quite long.
Food: 4
Service: 4
Hey... it's Dairy Queen. Nuff said...
Atmosphere: 4
Food: 5
Service: 4
Recommended dishes: Original Cheeseburger Combo, Blizzard
The food was good and served fast. The drive thru order taker was a bit surly and I found it off putting. The man who handed us our food didn't speak, just showed us the food, handed it to us and turned to leave. All I'm asking for is a simple "thank you" from the employee. Is that so hard?? I'm spending money at your restaurant and the least you could do is simply say thank you for your business to the customer. This has happened over and over recently and I think it's a bad trend. Management: Please ask your employees to extend basic courtesy to the customers who are spending their hard earned money at your restaurants!
Atmosphere: 5
Food: 5
Service: 3
Love this place
Kid-friendliness: It's kid friendly and adult friendly
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Fries, Banana Split, Onion Rings, Chicken Strip, Sandwich, Oreo
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