Sit at the drive-thru 10 minutes. Nobody came home. Pulled up to the wind of the place in order would not take my order. Sorry and very rude service
Ellen Powell
Have gotten a lot better. Keep up the good work. It's good to see positive people working there, and they actually listen to make sure your order is correct. Thank you for being outstanding.
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Steak Burgers and Fries
Denise Beaver
Service was fast, friendly and delicious.
Atmosphere: 5
Food: 5
Service: 5
Pamela Taylor
Food Delicious and Great customer service.
Atmosphere: 4
Food: 4
Service: 5
Recommended dishes: Burger
Chat
Clean Joe, Jeff, D’Neisha cater to guest to heighten dining experience Food is delicious Cook to order I always dine in . . The best Steak and Shake location on the Southside, hands down Love the decorations
Atmosphere: 5
Food: 5
Service: 5
Michelle Jackson
New Year’s Day I went at like 12:30 MY FOOD WAS HOT ASF LOL the service was quick the lady in the window was Brittney she was nice and patient!! Almost got out my bed for another lol. I’m a MA so I had just got home from work 10/10
Food: 5
Service: 5
Destiny Smith
The line took some time in the drive-thru but that's expected late at night on Christmas Eve, lol. The food always hits the spot.
Michael S
Visited this Steak&Shake location in Union City....the facility was clean and the service was impressive! Staff friendly and energetic... The Frisco and the burger was delicious! The Chefs on the grill are on their game!
Atmosphere: 4
Food: 5
Service: 4
Bootleg shorty Nolan
I went through drive thru order the number 7 food was hot the double steak burger with fries the burger was fresh and hot very good tonight fries also hot but they are shoe string fries best kept secret at late night drive thru moves good
Parking: Dining in is all self server order on computers no greeter.drive thru is pretty good food is made to order so the food quality is pretty good nice and hot
Kid-friendliness: Average just depends who working
Atmosphere: 3
Food: 4
Service: 3
Recommended dishes: Thin 'N Crispy Fries, Burger, Steak
Darious Jordan
They’re drive thru is too long of wait ,say and waited 30 mins with only two cars in front of me.They definitely need to make some adjustments ASAP. But this location has always had the same issues.
This location doesn't give online orders through drive thru. The drive thru lanes are blocked off around the building, so you are stuck in line just to exit the drive thru line.
Service: 1
The Marv
This is a very clean, well run restaurant. While the food can be greasy, it's still okay.
Atmosphere: 5
Food: 4
Service: 5
Marshaunna Pitts
I haven't ate here in years but want a rootbeer float. I went to kiosk and found out they don't make them. I ask employee could he just put some roorbeer in my vanilla float at first he said yes than said I would have to pay 1.98 for a kids cup of rootbeer. So I had to make my own rootbeer
Sit at the drive-thru 10 minutes. Nobody came home. Pulled up to the wind of the place in order would not take my order. Sorry and very rude service
Have gotten a lot better. Keep up the good work. It's good to see positive people working there, and they actually listen to make sure your order is correct. Thank you for being outstanding.
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Steak Burgers and Fries
Service was fast, friendly and delicious.
Atmosphere: 5
Food: 5
Service: 5
Food Delicious and Great customer service.
Atmosphere: 4
Food: 4
Service: 5
Recommended dishes: Burger
Clean
Joe, Jeff, D’Neisha cater to guest to heighten dining experience
Food is delicious
Cook to order
I always dine in
.
.
The best Steak and Shake location on the Southside, hands down
Love the decorations
Atmosphere: 5
Food: 5
Service: 5
New Year’s Day I went at like 12:30 MY FOOD WAS HOT ASF LOL the service was quick the lady in the window was Brittney she was nice and patient!! Almost got out my bed for another lol. I’m a MA so I had just got home from work 10/10
Food: 5
Service: 5
The line took some time in the drive-thru but that's expected late at night on Christmas Eve, lol. The food always hits the spot.
Visited this Steak&Shake location in Union City....the facility was clean and the service was impressive! Staff friendly and energetic... The Frisco and the burger was delicious! The Chefs on the grill are on their game!
Atmosphere: 4
Food: 5
Service: 4
I went through drive thru order the number 7 food was hot the double steak burger with fries the burger was fresh and hot very good tonight fries also hot but they are shoe string fries best kept secret at late night drive thru moves good
Parking: Dining in is all self server order on computers no greeter.drive thru is pretty good food is made to order so the food quality is pretty good nice and hot
Kid-friendliness: Average just depends who working
Atmosphere: 3
Food: 4
Service: 3
Recommended dishes: Thin 'N Crispy Fries, Burger, Steak
They’re drive thru is too long of wait ,say and waited 30 mins with only two cars in front of me.They definitely need to make some adjustments ASAP. But this location has always had the same issues.
Atmosphere: 2
Food: 3
Service: 2
Restaurantji Recommends
Digital cashiers
Atmosphere: 5
Food: 3
Service: 4
Kind workers, food was good
Atmosphere: 4
Food: 5
Service: 4
Recommended dishes: Burger
This location doesn't give online orders through drive thru. The drive thru lanes are blocked off around the building, so you are stuck in line just to exit the drive thru line.
Service: 1
This is a very clean, well run restaurant. While the food can be greasy, it's still okay.
Atmosphere: 5
Food: 4
Service: 5
I haven't ate here in years but want a rootbeer float. I went to kiosk and found out they don't make them. I ask employee could he just put some roorbeer in my vanilla float at first he said yes than said I would have to pay 1.98 for a kids cup of rootbeer. So I had to make my own rootbeer
Atmosphere: 4
Food: 4
Service: 1
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