Very slow and crew of Burger King doesn't have any sense of urgency. To busy gossiping and flirting to do their job. Worst experience ever with Burger King.
Atmosphere: 3
Food: 5
Service: 3
Paige Yarbrough
Employees were rude and not helpful. Need more training in customer service. We went through drive thru and they left out a burger. 6 employees standing around inside at counter and no one acknowledged me. Person who finally did was rude.
Service: 1
Austin Tomlinson
Placed a mobile order got there sat in an empty parking lot for 25 minutes. Food came out cold and was missing a burger.
Atmosphere: 1
Food: 3
Service: 1
G Taylor
Too bad you can't give ZERO stars. This has to be the worst Burger King I have ever visited. They confused my order with a mobile order which I politely told them was not mine. After being asked to pull forward and wait, I watched 12....yes....that's 12 other drive thru customers being served, emptying the whole drive through in the process, before they came back out and offered me the mobile order that still was not mine. I requested a refund since I had spent well over 45 minutes waiting for my food. When I requested my refund, the manager came out and told me that they would get my order placed and made immediately and hoped this would rectify the situation. After telling her no and that I would not be visiting this restaurant again, she promptly turned around and said "I don't give a **** if you ever come back again or not" So much for management setting the bar and I think it safe to say this is not leadership that should be promoted or even accepted.
Atmosphere: 1
Food: 1
Kayla Lopez
sept 15, 2024 & 12:40 ish the the lady at the speaker did a good job , but the girls at the windows no , they were so serious , i myself work in fast food i understand how it gets on rush hour , but dont be looking ugly smile at leastt ! didnt greet me or anything ! at the second window Jenisis or Genesis had a bad attitude!
Thirza Daniel
As an employee working for burger king it is very fast and the food is always made to order I will recommend any one to work there the atmosphere is lovely and don't get me started on the managers excellent top tier shoot I love em very friendly environment
Atmosphere: 5
Food: 5
Service: 5
Alexa Anderson
Food was sub par but the employees attitude was horrible. I went through drive thru and they told me to pull up ,however ; I wanted to add honey mustard, but I didn’t have the chance because they already slammed the window shut. When time came for my food coming out, I asked and the girl and she looked at me in a mean manner, and said why didn’t you ask me at the window, and I told her the reason and she stormed off and was talking under her breath. We waited a good 6 minutes for our honey mustard, and a whole other employee showed up and decided on giving us a lecture on when to ask for sauces and was being rude. I didn’t know we were kids that needed to be taught proper etiquette.
Iveth Minor
Very bad service and bad attitude from the Manager . They don’t care about customers.
Atmosphere: 1
Food: 2
Service: 1
Martina Warren
I have not had Burger King in a very, very long time. Did not disappoint!
The people there tonight were very nice and even though they messed up the unedited sandwich (realized after I drove off my sandwich was missing toppings) they apologized and fixed it. Also... That's a large ? looks more like all those fries could fit in a small container. I know fast food managers say you're supposed to "pinch" to container when you fill it up but wow.
Honestly, without the friendliness of the staff, I probably wouldn't go back for a very long time, but I'll probably be in there again within the next week.
Atmosphere: 5
Food: 3
Service: 3
melody patterson
I came in 07/12/24 around 5:14pm and ordered 2 whoppers with cheese and a kids 4 nugget with an apple juice coke and sweet tea. Well yall forgot my sons apple juice and i tried to let the lady at the window with red in her braids hay i need an apple juice she slammed the window shut in my face. Yall need to work on your employees
Atmosphere: 3
Food: 3
Service: 1
Armando Quintino Gomez
They need to hire my staff. Extremely slow tbh
Atmosphere: 3
Food: 4
Service: 3
DeNeshia Ricks
The app speeds up your order. When you have 30 minutes for lunch and you don't want to waste your time in a long line in drive thru or front counter. Thanks Mrs. Rabbit and Tip for having I'm order ready!
Wheelchair accessibility: Yes
Atmosphere: 4
Food: 4
Service: 4
Recommended dishes: Bacon Egg & Cheese Croissan'Wich Hasbrowns Fully Loaded Biscuit, Whopper Patty, Hamburger
Very slow and crew of Burger King doesn't have any sense of urgency. To busy gossiping and flirting to do their job. Worst experience ever with Burger King.
Atmosphere: 3
Food: 5
Service: 3
Employees were rude and not helpful. Need more training in customer service. We went through drive thru and they left out a burger. 6 employees standing around inside at counter and no one acknowledged me. Person who finally did was rude.
Service: 1
Placed a mobile order got there sat in an empty parking lot for 25 minutes. Food came out cold and was missing a burger.
Atmosphere: 1
Food: 3
Service: 1
Too bad you can't give ZERO stars. This has to be the worst Burger King I have ever visited. They confused my order with a mobile order which I politely told them was not mine. After being asked to pull forward and wait, I watched 12....yes....that's 12 other drive thru customers being served, emptying the whole drive through in the process, before they came back out and offered me the mobile order that still was not mine. I requested a refund since I had spent well over 45 minutes waiting for my food. When I requested my refund, the manager came out and told me that they would get my order placed and made immediately and hoped this would rectify the situation. After telling her no and that I would not be visiting this restaurant again, she promptly turned around and said "I don't give a **** if you ever come back again or not" So much for management setting the bar and I think it safe to say this is not leadership that should be promoted or even accepted.
Atmosphere: 1
Food: 1
sept 15, 2024 & 12:40 ish the the lady at the speaker did a good job , but the girls at the windows no , they were so serious , i myself work in fast food i understand how it gets on rush hour , but dont be looking ugly smile at leastt ! didnt greet me or anything ! at the second window Jenisis or Genesis had a bad attitude!
As an employee working for burger king it is very fast and the food is always made to order I will recommend any one to work there the atmosphere is lovely and don't get me started on the managers excellent top tier shoot I love em very friendly environment
Atmosphere: 5
Food: 5
Service: 5
Food was sub par but the employees attitude was horrible. I went through drive thru and they told me to pull up ,however ; I wanted to add honey mustard, but I didn’t have the chance because they already slammed the window shut. When time came for my food coming out, I asked and the girl and she looked at me in a mean manner, and said why didn’t you ask me at the window, and I told her the reason and she stormed off and was talking under her breath. We waited a good 6 minutes for our honey mustard, and a whole other employee showed up and decided on giving us a lecture on when to ask for sauces and was being rude. I didn’t know we were kids that needed to be taught proper etiquette.
Very bad service and bad attitude from the Manager . They don’t care about customers.
Atmosphere: 1
Food: 2
Service: 1
I have not had Burger King in a very, very long time. Did not disappoint!
Atmosphere: 4
Food: 5
Service: 5
Recommended dishes: Whopper Patty
Restaurantji Recommends
The people there tonight were very nice and even though they messed up the unedited sandwich (realized after I drove off my sandwich was missing toppings) they apologized and fixed it.
Also... That's a large ? looks more like all those fries could fit in a small container.
I know fast food managers say you're supposed to "pinch" to container when you fill it up but wow.
Honestly, without the friendliness of the staff, I probably wouldn't go back for a very long time, but I'll probably be in there again within the next week.
Atmosphere: 5
Food: 3
Service: 3
I came in 07/12/24 around 5:14pm and ordered 2 whoppers with cheese and a kids 4 nugget with an apple juice coke and sweet tea. Well yall forgot my sons apple juice and i tried to let the lady at the window with red in her braids hay i need an apple juice she slammed the window shut in my face. Yall need to work on your employees
Atmosphere: 3
Food: 3
Service: 1
They need to hire my staff. Extremely slow tbh
Atmosphere: 3
Food: 4
Service: 3
The app speeds up your order. When you have 30 minutes for lunch and you don't want to waste your time in a long line in drive thru or front counter. Thanks Mrs. Rabbit and Tip for having I'm order ready!
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Cheeseburger
Food was spoiled yesterday
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