Beyond slow. I waited for over 20 minutes at drive-thru and I was the only customer inside or out. The fish had been fried in old oil and tasted really bad The cashier told me they were waiting on hush puppies after 20 minutes. They were barley even warm. Awful service, and awful food.
Atmosphere: 1
Food: 1
Service: 1
Rialto Vidalia
Ate inside 10/27/25 12 noon never have seen so many unhappy employees ever? The lady taking our order was so miserable she could not smile if her life depending on it. other employee standing around on their cell phones acted like it was a big problem, but they had customers. Waited on our food then the fish was Luke warm so don’t know why it took so long ?
Atmosphere: 4
Food: 2
Service: 1
Octauious Thrower
It's been a long time since I've eaten at Captain D's but was pleased with food and service.
Atmosphere: 5
Food: 5
Service: 5
Breezy Loyd
This restaurant was my very 1st job when I was 15. I don't usually stop here being they serve mostly fried fish & it's not something I eat regularly. My dad is the one who loves fish like that so we stopped 2 get him lunch. When I walked in it looked that same as 30yrs ago, it doesn't seem like they care 2 much 2 update the style or the food. To me the food is bland without much seasoning or flavor, they have a limited menu, the food isn't that great, the staff doesn't seem 2 act as if they care whether your satisfied or not. It wasnt a very friendly or pleasant experience. It's not somewhere I would say to someone, hey let's go eat here. Until they take some pride in their business and the staff becomes more friendly and inviting I don't think I'll be stopping by 2 buy my dad lunch again anytime soon. It could be a better place 2 eat if the owners would put some wrk into the appearance of the building, update the food selection on the menu sometimes and staff it with employee who take pride in their jobs or retrain the ones they have. It's not that they did anything intentionally rude it's that they did nothing at all 2 make my dining experience one that would make me wanot 2 go there again. They would have 2 make things right with my last stop first.
P.S. Reply to feedback frm owner, if your company truly appreciated our opinions and comments and were concerned about the poor experiences of the customers when we tell you about how poor quality the food was served to us, the poor and unclean conditions of the restaurant like the mold and stuff which upset me having my 2yr 9ld daughter with me and not wanting her near that you as a business owner should compensate me as a paying customer who was very disappointed and unhappy with what I paid for and the environment of the restaurant. Nobody wants to sit in a dirty restaurant with staff who act like they don't care whether you eat there or not. If satisfaction of your customers is important to you when one like myself has an experience like this in your restaurant you should ask the owner try to reach out to the customer and offer compensation in forms of a gift voucher to use on a meal, discount coupons, vouchers or something of the sort to show me as a customer that my business is appreciated because without us customers you have no business. You are a customer service business that your profits come from us, so if your customer base begins to wean off due to the quality of your food and service and you as an owner never do anything to compensate our bad experience eventually you're not going to have enough of a customer base to keep the doors open. It's not like people are lining up to eat here now. I haven't seen this restaurant buay like it use 2 be in yrs. So as a disappointed customer and a paying one I feel you owe me compensation for what I paid for.
Atmosphere: 2
Food: 3
Service: 2
Bob Davis
First of all I used to enjoy going to CD, today was first time in a while. Service was terrible, food was smaller portions and was not good. Also the shrimp were small and the cocktail sauce was old and dried up(opened 4 packs and all were the same) I am pretty sure I will not be back nor will the three people I had with me.
Tabitha Moye
Just an overall great place to eat! It's almost as if it's literally the same place that it was when I was a kid. And I love that nostalgic feeling!! Even still kinda looks the same! Staff are polite and food is still delicious!!
Atmosphere: 5
Food: 5
Service: 5
Joni Hinson
Every time I eat here I do drive through the food is always good, (sometimes) the service could be better. ☝️
Atmosphere: 3
Food: 5
Service: 3
Andy Horton
It’s ashamed someone don’t take this place and operate it like it should be. Sad Sad.
Sandy Cooper
Filthy place, unfriendly, no soap in bathroom, toilet wouldn't flush, employee sitting on stoop at entrance smoking. Food okay...worst captain ds ever!!
Elijah Smith
I just food from them today and once I opened my box of food and lifted a peace of fish a fly flew out…..
The grill was down. We wanted healthy grilled fish. Grill is one of the easiest pieces of equipment to have fixed. Come on guys!
Atmosphere: 1
Food: 1
Service: 1
Brittany Burkett
The women who work the drive thru are SO RUDE! I’ve been 3 separate times and it’s been the same experience for me. Rude and downright disrespectful. The last woman who took my order was even rolling her eyes at me. I don’t usually go out of my way to make a complaint like this but these women made me never want to go back.
Atmosphere: 1
Food: 4
Service: 1
Kevin Woods
Great food selection.
Atmosphere: 5
Food: 5
Service: 5
Sean Joseph
There was nobody in this restaurant at 12:15 on a weekday and I still had to wait almost 4 minutes for someone to come to the front and take my order..every single booth bench except 2 were dirty.
Beyond slow. I waited for over 20 minutes at drive-thru and I was the only customer inside or out. The fish had been fried in old oil and tasted really bad The cashier told me they were waiting on hush puppies after 20 minutes. They were barley even warm. Awful service, and awful food.
Atmosphere: 1
Food: 1
Service: 1
Ate inside 10/27/25 12 noon never have seen so many unhappy employees ever? The lady taking our order was so miserable she could not smile if her life depending on it. other employee standing around on their cell phones acted like it was a big problem, but they had customers. Waited on our food then the fish was Luke warm so don’t know why it took so long ?
Atmosphere: 4
Food: 2
Service: 1
It's been a long time since I've eaten at Captain D's but was pleased with food and service.
Atmosphere: 5
Food: 5
Service: 5
This restaurant was my very 1st job when I was 15. I don't usually stop here being they serve mostly fried fish & it's not something I eat regularly. My dad is the one who loves fish like that so we stopped 2 get him lunch. When I walked in it looked that same as 30yrs ago, it doesn't seem like they care 2 much 2 update the style or the food. To me the food is bland without much seasoning or flavor, they have a limited menu, the food isn't that great, the staff doesn't seem 2 act as if they care whether your satisfied or not. It wasnt a very friendly or pleasant experience. It's not somewhere I would say to someone, hey let's go eat here. Until they take some pride in their business and the staff becomes more friendly and inviting I don't think I'll be stopping by 2 buy my dad lunch again anytime soon. It could be a better place 2 eat if the owners would put some wrk into the appearance of the building, update the food selection on the menu sometimes and staff it with employee who take pride in their jobs or retrain the ones they have. It's not that they did anything intentionally rude it's that they did nothing at all 2 make my dining experience one that would make me wanot 2 go there again. They would have 2 make things right with my last stop first.
P.S. Reply to feedback frm owner, if your company truly appreciated our opinions and comments and were concerned about the poor experiences of the customers when we tell you about how poor quality the food was served to us, the poor and unclean conditions of the restaurant like the mold and stuff which upset me having my 2yr 9ld daughter with me and not wanting her near that you as a business owner should compensate me as a paying customer who was very disappointed and unhappy with what I paid for and the environment of the restaurant. Nobody wants to sit in a dirty restaurant with staff who act like they don't care whether you eat there or not. If satisfaction of your customers is important to you when one like myself has an experience like this in your restaurant you should ask the owner try to reach out to the customer and offer compensation in forms of a gift voucher to use on a meal, discount coupons, vouchers or something of the sort to show me as a customer that my business is appreciated because without us customers you have no business. You are a customer service business that your profits come from us, so if your customer base begins to wean off due to the quality of your food and service and you as an owner never do anything to compensate our bad experience eventually you're not going to have enough of a customer base to keep the doors open. It's not like people are lining up to eat here now. I haven't seen this restaurant buay like it use 2 be in yrs. So as a disappointed customer and a paying one I feel you owe me compensation for what I paid for.
Atmosphere: 2
Food: 3
Service: 2
First of all I used to enjoy going to CD, today was first time in a while. Service was terrible, food was smaller portions and was not good. Also the shrimp were small and the cocktail sauce was old and dried up(opened 4 packs and all were the same) I am pretty sure I will not be back nor will the three people I had with me.
Just an overall great place to eat! It's almost as if it's literally the same place that it was when I was a kid. And I love that nostalgic feeling!! Even still kinda looks the same! Staff are polite and food is still delicious!!
Atmosphere: 5
Food: 5
Service: 5
Every time I eat here I do drive through the food is always good, (sometimes) the service could be better. ☝️
Atmosphere: 3
Food: 5
Service: 3
It’s ashamed someone don’t take this place and operate it like it should be. Sad Sad.
Filthy place, unfriendly, no soap in bathroom, toilet wouldn't flush, employee sitting on stoop at entrance smoking. Food okay...worst captain ds ever!!
I just food from them today and once I opened my box of food and lifted a peace of fish a fly flew out…..
Restaurantji Recommends
The grill was down. We wanted healthy grilled fish. Grill is one of the easiest pieces of equipment to have fixed. Come on guys!
Atmosphere: 1
Food: 1
Service: 1
The women who work the drive thru are SO RUDE! I’ve been 3 separate times and it’s been the same experience for me. Rude and downright disrespectful. The last woman who took my order was even rolling her eyes at me. I don’t usually go out of my way to make a complaint like this but these women made me never want to go back.
Atmosphere: 1
Food: 4
Service: 1
Great food selection.
Atmosphere: 5
Food: 5
Service: 5
There was nobody in this restaurant at 12:15 on a weekday and I still had to wait almost 4 minutes for someone to come to the front and take my order..every single booth bench except 2 were dirty.
Atmosphere: 3
Food: 4
Service: 2
Recommended dishes: Coleslaw, Fried Okra
The food was good and hot.
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Corn on the Cob
Loading...