Firehouse Subs Brice Square Vidalia

Thay advertise opening at 1030 ,standing outside at 1035 a lady comes to door and said it will be fifteen minutes before she can let us in,because she has a catering order to finish.Have been many times have enjoyed their sandwiches,but will not return.

Very kind and courteous staff and very helpful

Atmosphere: 5

Food: 5

Service: 5

Great food

Atmosphere: 5

Food: 5

Service: 5

As always, the staff were all friendly, the subs were yummy, and restaurant was clean and comfortable. I had my brother (53 yr old) with me. He's handicapped and cannot read. He gets so nervous in restaurants when trying to order. I want to send a very special shout out to Diamond, the beautiful lady taking our order. She was so sweet, and truly extended patience and kindness to somone who was struggling. This helped him so much to be able to relax and place his own order ❤️ You never know what someone is struggling with, be kind always. Thank you Diamond! You blessed us today.

As always, the staff were all friendly, the subs were yummy, and restaurant was clean and comfortable. I had my brother (53 yr old) with me. He's handicapped and cannot read. He gets so nervous in restaurants when trying to order. I want to send a very special shout out to Diamond, the beautiful lady taking our order. She was so sweet, and truly extended patience and kindness to somone who was struggling. This helped him so much to be able to relax and place his own order ❤️ You never know what someone is struggling with, be kind always. Thank you Diamond! You blessed us today.

Atmosphere: 5

Food: 5

Service: 5

The service was great and quick but it was almost 90 degrees inside and having people work in that in Georgia in the summer is horrible.

Atmosphere: 1

Food: 4

Service: 5

Meh, it's real ok

Atmosphere: 1

Food: 1

Service: 1

Food was hot. One sandwich seemed very light on meat. The other was on wheat bread when it was ordered as white - however the young man eating it didn't seem to notice so nothing was said.
Restaurant isn't filthy but isn't clean clean. Noticed a pool of tea under the straws and lids containers. Cleaned in front but not under.

Atmosphere: 4

Food: 4

Service: 4

Wonderful experience..

Atmosphere: 5

Food: 5

Service: 5

I went in to place it to go order could not get any chips Harley any on the racks the interior of the dining room was pretty dirty. Employees were wearing all kind of street. Looking clothes and stuff not firehouse shirts a lady come from a local law firm to order a platter and was refused so she turned and walked out and said OK thank you and walked out, so the employees behind the counter started running her mouth real loud in front of customers and all sitting in there just putting the lady down very disappointed

Atmosphere: 1

Food: 4

Service: 1

Great subs !! Atmosphere is great staff are wonderful!!

Kid-friendliness: They always greet the kids and get fire hats

Atmosphere: 5

Food: 5

Service: 5

Recommended dishes: Firehouse Meatball

Waited in line for 30 minutes, was the only person in line, I only ordered one sandwich. Employees rushed taking my order, then completely got my order wrong. I went inside to get it fixed and was greeted with employees cussing very loudly.They just scraped the initial sandwich contents off the bread and “remade” it leaving my sandwich covered in mayo and soggy (I did not want mayo nor did I order it). Got my “remade” sandwich back soggy, sloppy, and inedible I had to just let my dog eat it. Very disappointed with the service. food was fresh though glad my dog got a good snack.

Atmosphere: 1

Food: 3

Service: 1

It may be me and nobody else, but my opinion is the pastrami is cut to thick making it hard to bite easily, makes for a messy job trying to eat the sandwich, I had a very hard and messy time eating at a place I rather like to eat at. But then again, my opinion is my opinion.

Atmosphere: 4

Food: 3

Service: 4

Love fried pickles!

Atmosphere: 5

Food: 5

Service: 5

Came here with my partners and their child. Partner ordered a sub only to be told minutes after they finished purchasing our order that the sub was unavailable due to being out of ingredients. Then it took some time for one gentleman who seemed to present himself as the closing manager, couldn’t even do the refund and my partner was barely able to get a refund to their card. During the entire time we were eating, the same gentleman began belittling one coworker, who was a male teen, to the point that the teen was visibly drooping and clocked out in a hurry. The man continued ranting to another coworker, a young female, complaining on and on about the teen and others who were presumably not present. At one point I glanced up during the beginning of the man belittling the teen, I looked up when the man raised his voice at which point the man smiled and appeared to be enjoying the fact that he had an audience. While the food was decent, none of us enjoyed the “show” the man put on as it was blatant unprofessionalism and disrespect towards both customers and employees. I don’t think I’ll be coming back to this establishment anytime soon.

Atmosphere: 1

Food: 4

Service: 1