Firehouse Subs Brice Square Vidalia

A decent size order for a bridal party was called in at 9, and was to be picked up at 1. The food was not even started on till after the person picking up got there. Even once they got there 3 more people’s orders were started. In total we waited an hour. One of the employees was making smart comments under their breathe. The food was mid. And everyone in the bridal kept wondering where the food was. Needless to say glad we won’t have to order again.

Atmosphere: 1

Food: 3

Service: 1

We ordered a platter to feed wedding party while they get ready. We put in the order at 9am and scheduled pick up for 1. I am sitting here still waiting at 1:42, still no food. Not good at all and they still moving at a snails pace. And the bride is furious.

Atmosphere: 1

Food: 1

Service: 1

Most delicious subs served hot or cold. The bread is always fresh and tasty. We love firehouse subs!

Atmosphere: 5

Food: 5

Service: 5

Thay advertise opening at 1030 ,standing outside at 1035 a lady comes to door and said it will be fifteen minutes before she can let us in,because she has a catering order to finish.Have been many times have enjoyed their sandwiches,but will not return.

Very kind and courteous staff and very helpful

Atmosphere: 5

Food: 5

Service: 5

Great food

Atmosphere: 5

Food: 5

Service: 5

As always, the staff were all friendly, the subs were yummy, and restaurant was clean and comfortable. I had my brother (53 yr old) with me. He's handicapped and cannot read. He gets so nervous in restaurants when trying to order. I want to send a very special shout out to Diamond, the beautiful lady taking our order. She was so sweet, and truly extended patience and kindness to somone who was struggling. This helped him so much to be able to relax and place his own order ❤️ You never know what someone is struggling with, be kind always. Thank you Diamond! You blessed us today.

As always, the staff were all friendly, the subs were yummy, and restaurant was clean and comfortable. I had my brother (53 yr old) with me. He's handicapped and cannot read. He gets so nervous in restaurants when trying to order. I want to send a very special shout out to Diamond, the beautiful lady taking our order. She was so sweet, and truly extended patience and kindness to somone who was struggling. This helped him so much to be able to relax and place his own order ❤️ You never know what someone is struggling with, be kind always. Thank you Diamond! You blessed us today.

Atmosphere: 5

Food: 5

Service: 5

The service was great and quick but it was almost 90 degrees inside and having people work in that in Georgia in the summer is horrible.

Atmosphere: 1

Food: 4

Service: 5

Meh, it's real ok

Atmosphere: 1

Food: 1

Service: 1

Food was hot. One sandwich seemed very light on meat. The other was on wheat bread when it was ordered as white - however the young man eating it didn't seem to notice so nothing was said.
Restaurant isn't filthy but isn't clean clean. Noticed a pool of tea under the straws and lids containers. Cleaned in front but not under.

Atmosphere: 4

Food: 4

Service: 4

Wonderful experience..

Atmosphere: 5

Food: 5

Service: 5

I went in to place it to go order could not get any chips Harley any on the racks the interior of the dining room was pretty dirty. Employees were wearing all kind of street. Looking clothes and stuff not firehouse shirts a lady come from a local law firm to order a platter and was refused so she turned and walked out and said OK thank you and walked out, so the employees behind the counter started running her mouth real loud in front of customers and all sitting in there just putting the lady down very disappointed

Atmosphere: 1

Food: 4

Service: 1

Great subs !! Atmosphere is great staff are wonderful!!

Kid-friendliness: They always greet the kids and get fire hats

Atmosphere: 5

Food: 5

Service: 5

Recommended dishes: Firehouse Meatball

Waited in line for 30 minutes, was the only person in line, I only ordered one sandwich. Employees rushed taking my order, then completely got my order wrong. I went inside to get it fixed and was greeted with employees cussing very loudly.They just scraped the initial sandwich contents off the bread and “remade” it leaving my sandwich covered in mayo and soggy (I did not want mayo nor did I order it). Got my “remade” sandwich back soggy, sloppy, and inedible I had to just let my dog eat it. Very disappointed with the service. food was fresh though glad my dog got a good snack.

Atmosphere: 1

Food: 3

Service: 1