McDonald's

116 Carrollton Villa Rica Hwy, Villa Rica
(770) 459-2128

Recent Reviews

Laiy Scona

Forgot my kids apples in 6pc kids meal. Unacceptable. Also person at main window has issues.

Atmosphere: 1

Food: 3

Service: 2

zachary rinehart

These MFS are litMy ice cream was like a foot tallKid-friendliness: Kid friendly

Atmosphere: 5

Food: 5

Service: 5

Recommended dishes: Big Mac

Brad Kilpatrick

As with most McDonald’s restaurants, service was terrible. We were traveling and stopped here for breakfast, on the morning of 4-11-24. Customer service was nonexistent from the girl working the counter. She was too busy texting on her phone to say a word. After standing at the counter for several seconds, and while she was still texting, she finally said, can I help you. As the receipt printed, she was too distracted with her phone to hand me the receipt. When she finally comes out with my food, she doesn’t say a word. I say thank you. She still says nothing. I say thank you even louder. She finally says, your welcome, as she’s walking off. Honestly, what has happened to customer service in our society? How do these people get jobs in the costumer service industry? Why does McDonalds struggle so much with customer service? If Chic-fil-A can get it right, why can’t McDonald’s? You’d think I would’ve learned my lesson with McDonald’s by now.

Service: 1

Aisha J. Robinson

The management and staff at this location are all unprofessional! The manager is absolutely rude and needs to be trained on Customer Service. The young male workers walk around with their pants hanging off their butts and the young female workers are loud and very unkempt. I suggest this location does a better job training their employees. I had to give a 1-star rating just to have the ability to post my review. However, if there was a 0-star rating that is what they would receive.

Atmosphere: 1

Food: 1

Service: 1

Kathy Abernathy

Average food for McDonalds. Resturant and bathrooms clean, service fast but not very plesant.Wheelchair accessibility: It has an area you could use a wheelchair.

Atmosphere: 4

Food: 3

Service: 3

Kaleb

I’m a door dasher and everyone either ignores you or just does not care. There are some nice people but most of them are horrible and suck at their job. I DO NOT RECOMMEND AT ALL!

Atmosphere: 1

Food: 1

Service: 1

Kim kuykendoll

Friendly customer service and didn't take long to get my

Atmosphere: 5

Food: 5

Service: 5

Cory Maxwell

I was given the wrong order twice. The food was clearly old and old. I had interactions with 3 different employees and each was as rude and difficult as the last.

Atmosphere: 1

Food: 2

Service: 1

Latayia Negou

Great customer

Atmosphere: 5

Food: 5

Service: 5

Kayanne Carter

Drive through I just went to the drive through and the lady taking money was nice but the lady giving me my food was rude and Unpleasant and my apple pie was cold when said it was hot but the latte was

Atmosphere: 1

Food: 2

Service: 1

army wife

I just ordered a egg McMuffin meal through drive thru, I got a saugage with cheese on an English muffin!!

Food: 1

Service: 4

pookie

didnt even get what we all paid for and got half slack on food very disappointed and mad.

Atmosphere: 2

Food: 1

Service: 1

Tommy Shanks

Great McDonalds, family & I come by here on way home from Church every Wednesday evening

Aprilean Wise

Had a blast met good

Atmosphere: 5

Food: 5

Service: 5

Recommended dishes: French Fries, Hamburger

Todd Sharp

Awful employees on the night shift. No customer service and act like they are more interested in laughing with their co-workers than being any type of friendly or helpful to the customer. Food is never fresh or even warm. They shut the damn window so fast after almost throwing the food at you.

Atmosphere: 2

Food: 2

Service: 1

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