Zaxby's Chicken Fingers & Buffalo Wings

I ordered the four fingers dinner via DoorDash. DoorDash did a wonderful job. I received my meal within 10 minutes at the Holiday Inn express.
The meal left a lot to be desired though. Apparently they have little chickens here with little fingers. These chicken fingers were the smallest I’ve ever seen. They’re about 1/3 the size of the chicken pieces that you get at raising Cane‘s chicken. They neglected to put a spoon or fork in with my order to use to eat the coleslaw. I managed to use the fries to dip the coleslaw. Not so bad. I guess the toast that they included in the order was buttered with something horrible. It was either bad butter or margarine or whatever it was was rancid tasty you could not even chew mouthful of it, I had to spit it out.
Overall, DoorDash did great, Zaxby’s did horrible. I don’t believe I’ll be ordering anything from them anytime soon, or more likely not ever.

Atmosphere: 1

Food: 1

Service: 4

Recommended dishes: Chicken Fingerz

Honestly I came here tonight because I was excited from last week when I went to Douglasville location with my family and for the family pack. However, the experience I had here in this VillaRica location was bad the oil seems to have not been changed as far as the food and the chicken is literally lathered in scorched grease to where I felt my stomach hurl. Everything pretty much taste burnt they packed everything in one bag smh. Just plain out LAZY! Honestly, it was very unprofessional the way everything was packed and I was not satisfied with the food. it was more scorched tasting. Now the douglasville location wow they provided a very organized box. Everything was fresh and warm. The food was really fantastic. GO TO DOUGLASVILLE FOR ZAXBYS!

My wings were over cooked or just old. Everything else was great..

Atmosphere: 3

Food: 2

Service: 3

When did Zaxby's wings get so small. I just left here and ordered a 10 piece wing and grabbed the bag and noticed that the bag was extremely lite. I when to open and the wings were worse that some of these mom/pop restaurants. I then proceed to grab one and the wings were hard and cold like that have been sitting up for a while. I don't think I will be visiting the Zaxbys in Villa Rica anytime soon.

Recommended dishes: Traditional

It’s like they refuse to fix the issue. It’s been MONTHS where you can only pay cash at the drive-thru. What’s the deal? 2 stars because they’re nice employees, but food portions, and the inconvenience that they refuse to fix is crazy. I was told it’s something that corporate has to fix.

Recommendation, turn the heat on in the dining room when it’s 40° outside not the air conditioner. Food was delicious.

Atmosphere: 2

Food: 5

Service: 3

Do no order curbside or you will literally sit outside until you decide to go in. Checked in both through the app and through the confirmation email and when I go inside to see my food just sitting on the counter, the response was basically they don't pay attention to the ipad that alerts them. Thanks for remaking the food but for those of us with a lunch time, you royally screwed both me and my coworkers. Absolutely no reason to order ahead if they will have to remake it when I get there because of incompetence.

Atmosphere: 1

Food: 3

Service: 1

Quick stop for lunch on the way home in the drive-thru. I was especially happy to get the new egg rolls. The minis were a little messy with sauce everywhere, but did taste good.

Atmosphere: 4

Food: 5

Service: 4

We order food online to pick up here…when we arrived an employee said they gave my food to a door dasher and refused to remake it. Very Unprofessional & Poor Customer service

Atmosphere: 1

Food: 1

Service: 1

Ordered a fried Cobb Salad and the lettuce was brown and rotten. The tomatoes was slimy and they covered it with a huge amount of cheese to hide it. No bacon or cucumbers and the chicken was undercooked. The wings and fries was cold and old ( I had about 7 fries at the most. For the outrageous prices you charge at least ensure that the food quality is great. It never fails at this point particular location, you spend your hard earned money and get served inedible trash. You might as well close down already!!!

Atmosphere: 1

Food: 1

Service: 1

This is the second time I have ever gotten a beverage from this location and good thing I took my lid off to double check to see a GNAT for the SECOND TIME in my drink.. Customer please take your lid off and check your drink to make sure you’re not surprised of what you find floating in your drink!!!! The fact that I almost drunk it all. ?

Atmosphere: 3

Food: 1

Service: 1

Ordered delivery with Doordash, items were missing and they said they would take care of it even though it was Doordash problem. I don't have a car yet found a ride and they wouldn't even replace my whole meal!

Atmosphere: 4

Food: 3

Service: 2

They never can get my food right 2 times I ordered the chicken tacos Got home the wrong ones Order the apricotto ranch That's supposed to be blt Got home there was nothing on them Took them back Waited 20 minutes Is still made the wrong one Then after another 10 minutes tells me they didn't have no bacon I just walked out and told him to keep it Give them that $10,90 I'll never be back

Sat in the drivethru for 15 minutes and not a single car moved. We left.

Atmosphere: 1

Food: 1

Service: 1

Waited 30 minutes just to receive cold fries and the wrong meal. Would not recommend drive thru!! Please if you’re on a time frame, do yourself a favor!! Do NOT stop here!