McDonald's
1018 E Robert Toombs Ave, Washington
(706) 678-3773
Recent Reviews
Sort by
Atmosphere: {{ item.info.Atmosphere }}
Food: {{ item.info.Food }}
Service: {{ item.info.Service }}
Recommended dishes: {{ item.info['Recommended dishes'] }}
We stood in line for approximately 10 minutes, and made eye contact with the manager who never acknowledged or greeted us; other than one older gentleman (with a messed up order) there was no one else in the restaurant: I am, now, certain as to why.
Atmosphere: 3
Food: 1
Service: 1
I just had a truly terrible experience here. I ordered a mocha, but the staff was incredibly rude and told me the machine was broken. Fine, I was willing to wait for a replacement, but then it got even worse.
I was left waiting for an outrageous 35 minutes while I watched more than 10 people who came in after me get their orders served first. After all that, I was given a simple black coffee. The lack of respect for my time and the awful attitude of the staff is completely unacceptable. I would not recommend this place to anyone.
Atmosphere: 1
Food: 1
Service: 1
Drive through is so very very slow. All of em are now days
Eat here all the time they have friendly service fast service food is always good and it's always clean I would recommend it to all
Atmosphere: 5
Food: 5
Service: 5
It absolutely never fails that every time I get food here. If I don't open it up and look at it before I walk out of the restaurant or pull off in my car, it's wrong. The staff will leave you standing there for 40 minutes. Waiting on your order without any explanation or apology. If they don't have something and you've paid for it, they don't even try to offer you a refund on something they don't have. It sucks that it's this McDonald's that is so close to home because I would rather eat anywhere else. Unfortunately, we live in that area where there is nothing else.
Food: 1
Service: 1
i will do TWO Part review because i was here over shift change.
This is Part 1—-
The staff that left at 4 was Fabulous!!!
The food was really good and cooked just the way i requested.
The lobby was clean .
Part 2—-
See attached photo of the short girl in blue shirt - She was Rude and Argued with me and was generally disagreeable!! she refused to give me her name.
The staff that came on at 4 was generally Inattentive! The manager did step in and fix my problem happily.
Atmosphere: 5
Food: 5
Service: 5
🔥 It’s Hotter Than the Chattahoochee in Here 🔥
Walked into the lobby and thought I’d accidentally stepped into a sauna. Zero customer service up front—just a kiosk doing its best impersonation of a human. No greeting, no updates, no eye contact—just a screen and vibes.
Meanwhile, a guy mopped the empty lobby not once, not twice, but THREE times while we waited. Not sure if that was dedication or boredom, but hey—the floor was spotless.
Now, let’s talk about the real MVPs: the kitchen crew. These heroes were cranking out fresh, hot food in what felt like a blast furnace. No A/C back there and still delivering quality—absolute champions. The food? Hot, fresh, and probably the only thing sweating more than I was.
5 stars for the food and mad respect to the kitchen staff. Everything else? Needs work—especially the air conditioning and some actual customer service. Y’all owe those cooks a raise and a fan.
Atmosphere: 1
Food: 5
Service: 4
Placed order on the app. Ordered the fish sandwich meal, waited 15 mins and waved down another customer at the window to get the worker’s attention to only receive my fries, then had to wait another 10 mins to get the fish sandwich. Need to do better about sending people to park at the numbers in front, and forgetting about the order. Didn’t say sorry for the wait not one time.
Service: 1
Good place for a pit stop when traveling through.
Atmosphere: 2
Food: 3
Service: 3
This food is absolutely disgusting. Not only that, but they cannot follow simple instructions. I ordered an egg McMuffin with no cheese. I have an allergy to cheese, and they still put it on there after I emphasized to not put cheese on there. However, they still cannot follow simple instructions. The people who make the food (not the people at the window, they are actually very delightful and respectful) are bumbling idiots. If I have cheese put on my food again, they will be hearing from a lawyer.
Restaurantji Recommends
Absolutely love this McDonald's they're always so nice and this time they forgot some of my nuggets in the bag which is good because I should have checked it but I absolutely love this McDonald's they have the best staff very friendly very professional.
Atmosphere: 5
Food: 5
Service: 5
I do not like the self order boards. I know this helps keep prices low but it also allows the staff to ignore you and avoid waiting on you when you choose not to self order.
Sorry if you ask me. They take forever making food and then give you an attitude
Quick in and out while traveling.
I ordered from the mix and match menu at the drive-through. When I arrived at the payment window, I was charged a different price than that listed on the menu. When I asked about the price, I was told they no longer participated in that promotion. It seemed shady so I canceled the order. How do you charge a different price than the price listed on the menu?
Loading...