Complete waste of time. These people do not want business. Having to actually do something is a huge inconvenience for them.
Atmosphere: 1
Food: 1
Service: 1
Deanna Newman
Didn't make my online order because they were "out of food" and she told me to cancel. You have to call the store to cancel and nobody answers the phone. Bad service no food and I'm out 20.00 til I call again.
Atmosphere: 1
Food: 1
Service: 1
Kristy Alexander
Everything I ordered was perfect. Patience was lady that waited on me and she was phenomenal. She greeted me with a smile, took my order with a smile, and checked me out with a smile. This lady was such a kind soul and it was a pleasant experience thanks to her kindness! Keep up good work Patience!!
Atmosphere: 5
Food: 5
Service: 5
Keisha Norman
Employees need to be trained properly so that they can fix subs correctly. Was overcharged!! Couldn't be mad at the employee bc she was doing the best she could in the store by herself!! Subway service has gone down tremendously 😡
Amber Turnbull
Bread not toasted enough on top, toasted too much on the bottom. Tomato's mushy and cookies are not all that good either.
Atmosphere: 1
Food: 1
Service: 2
Joel
Ordered Italian herbs and cheese roast beef via app and only received Italian on both subs. Bread was chewy at best. Not soft nor well toasted on toasted sub. Wish I had nice things to say. This is the 3rd time if ordered subs and not gotten a product edible. I just want a decent sandwich for the price. Thanks.
Felica Bridges
I have never felt so uncomfortable to order food at a Subway. We were away from home, in a semi, and hadn’t ate for hours so this was our best option. Visit started with no warm welcome and neither employee were wearing name tags so I couldn’t address them properly. They were professional in one sense, but it seemed we inconvenienced them by stopping in. The woman was very short with me, but not my husband and I felt like I was being spoke to as if I was unintelligent. They were out of steak and I also asked for light lettuce and got a whole hand full, but because of how I was being spoken to, I just let it be. I was trying to be friendly, but it was just everything I said, the woman seemed snappy and irritated with me. As we finished I tried to enter my phone number for my rewards and the gentleman told me not to use it or it would shut the system down, but he would enter it…..The outcome was he did not enter it and then acted upset when I mentioned it again because I knew I had rewards, so I ended up saying nevermind. We don’t come this way often so no past experiences to go off of, but I will not be patronizing this establishment again if we do. I understand people may be tired and have other things going on in their life, but if you are working a job that has customer service involved, you should always bring your best in my opinion.
Atmosphere: 1
Food: 3
Service: 1
Sh L
In this restaurant, they often refuse to allow the use of coupons and frequently only offer water or bottled drinks. The last time, both happened, and in addition, the staff member didn't put down their phone and openly expressed their displeasure that my husband entered the restaurant 10 minutes before closing. Instead of improving service in a small town, this place is getting worse, dirtier, and ruder.
I won’t go there anymore. They don’t respect their customers.
Atmosphere: 1
Service: 1
Jacyle Hines
The young lady behind the counter was very respectful and tried everything she could to make up for the food she did not have.
Atmosphere: 4
Food: 4
Service: 5
Recommended dishes: Subway Club
T. Haynes
Employee was nice fixing the sandwiches, just super slow.
Always miss something in order, some items appear old/rotten (moldy cheese, slimy meat, rotten lettuce), staff is exceptionally rude (eyerolls when asking for missing food, talking poorly about customers in front of customers, even going as far as to hang up when call to speak to the manager), owner and manager do not compensate for poor service, missing items, or bad food. Greatly disappointed in how bad this place has gotten over the last couple of years, we used to be regulars with a big family (i.e. large orders=$$$) but rarely attempt it any more.
Atmosphere: 1
Food: 1
Service: 1
Janice Gordon
Walked in and only 2 people sharing a table were there. No one to wait on us. I said hello a few times with no response. Finally a lady emerged but never acknowledged our presence. She Proceeded to fill an order. Maybe a call in order? No acknowledgment of us at all. We decided to leave and go somewhere else. Still no acknowledgement at all.
Service: 1
steve3586rgt
I've lived a lot of places and I've always loved Subway. Also I'm a local resident and this is a smallish town, so I consider it very important to support our local businesses so they'll stay open.
But in the last 2 years I've been in this Subway 5 times, and every time they were out of one of more key ingredient, or it was cash only because their credit card connection wasn't working, or there was something else not working, or some combination of all three.
The employees have always been nice and friendly. The store and everything in it is always clean and neat. The food is always good. So I really want to like this place and keep them in business. But I can't buy food in a place that is constantly out of key ingredients. That's why I've only been there 5 times in 2 years instead of going there 2-3 times per month.
At this point I've given up, and will not go there again until I start reading a lot of positive reviews. Sorry, but it's just not worth going in there and not being able to get what I want on my sandwiches.
Atmosphere: 4
Food: 3
Service: 4
Lexi McCall
Wasn’t too happy with how her clothes were all over my sub
Atmosphere: 5
Food: 3
Service: 4
hellokitty sks
I'll probably eat there twice a month and this is the first time in a long time they finally had sweet tea so very thankful for that
Complete waste of time. These people do not want business. Having to actually do something is a huge inconvenience for them.
Atmosphere: 1
Food: 1
Service: 1
Didn't make my online order because they were "out of food" and she told me to cancel. You have to call the store to cancel and nobody answers the phone. Bad service no food and I'm out 20.00 til I call again.
Atmosphere: 1
Food: 1
Service: 1
Everything I ordered was perfect. Patience was lady that waited on me and she was phenomenal. She greeted me with a smile, took my order with a smile, and checked me out with a smile. This lady was such a kind soul and it was a pleasant experience thanks to her kindness! Keep up good work Patience!!
Atmosphere: 5
Food: 5
Service: 5
Employees need to be trained properly so that they can fix subs correctly. Was overcharged!! Couldn't be mad at the employee bc she was doing the best she could in the store by herself!! Subway service has gone down tremendously 😡
Bread not toasted enough on top, toasted too much on the bottom. Tomato's mushy and cookies are not all that good either.
Atmosphere: 1
Food: 1
Service: 2
Ordered Italian herbs and cheese roast beef via app and only received Italian on both subs. Bread was chewy at best. Not soft nor well toasted on toasted sub. Wish I had nice things to say. This is the 3rd time if ordered subs and not gotten a product edible. I just want a decent sandwich for the price. Thanks.
I have never felt so uncomfortable to order food at a Subway. We were away from home, in a semi, and hadn’t ate for hours so this was our best option. Visit started with no warm welcome and neither employee were wearing name tags so I couldn’t address them properly. They were professional in one sense, but it seemed we inconvenienced them by stopping in. The woman was very short with me, but not my husband and I felt like I was being spoke to as if I was unintelligent. They were out of steak and I also asked for light lettuce and got a whole hand full, but because of how I was being spoken to, I just let it be. I was trying to be friendly, but it was just everything I said, the woman seemed snappy and irritated with me.
As we finished I tried to enter my phone number for my rewards and the gentleman told me not to use it or it would shut the system down, but he would enter it…..The outcome was he did not enter it and then acted upset when I mentioned it again because I knew I had rewards, so I ended up saying nevermind. We don’t come this way often so no past experiences to go off of, but I will not be patronizing this establishment again if we do. I understand people may be tired and have other things going on in their life, but if you are working a job that has customer service involved, you should always bring your best in my opinion.
Atmosphere: 1
Food: 3
Service: 1
In this restaurant, they often refuse to allow the use of coupons and frequently only offer water or bottled drinks. The last time, both happened, and in addition, the staff member didn't put down their phone and openly expressed their displeasure that my husband entered the restaurant 10 minutes before closing. Instead of improving service in a small town, this place is getting worse, dirtier, and ruder.
I won’t go there anymore. They don’t respect their customers.
Atmosphere: 1
Service: 1
The young lady behind the counter was very respectful and tried everything she could to make up for the food she did not have.
Atmosphere: 4
Food: 4
Service: 5
Recommended dishes: Subway Club
Employee was nice fixing the sandwiches, just super slow.
Atmosphere: 5
Food: 4
Service: 4
Restaurantji Recommends
Always miss something in order, some items appear old/rotten (moldy cheese, slimy meat, rotten lettuce), staff is exceptionally rude (eyerolls when asking for missing food, talking poorly about customers in front of customers, even going as far as to hang up when call to speak to the manager), owner and manager do not compensate for poor service, missing items, or bad food. Greatly disappointed in how bad this place has gotten over the last couple of years, we used to be regulars with a big family (i.e. large orders=$$$) but rarely attempt it any more.
Atmosphere: 1
Food: 1
Service: 1
Walked in and only 2 people sharing a table were there. No one to wait on us. I said hello a few times with no response. Finally a lady emerged but never acknowledged our presence. She Proceeded to fill an order. Maybe a call in order? No acknowledgment of us at all. We decided to leave and go somewhere else. Still no acknowledgement at all.
Service: 1
I've lived a lot of places and I've always loved Subway. Also I'm a local resident and this is a smallish town, so I consider it very important to support our local businesses so they'll stay open.
But in the last 2 years I've been in this Subway 5 times, and every time they were out of one of more key ingredient, or it was cash only because their credit card connection wasn't working, or there was something else not working, or some combination of all three.
The employees have always been nice and friendly. The store and everything in it is always clean and neat. The food is always good. So I really want to like this place and keep them in business. But I can't buy food in a place that is constantly out of key ingredients. That's why I've only been there 5 times in 2 years instead of going there 2-3 times per month.
At this point I've given up, and will not go there again until I start reading a lot of positive reviews. Sorry, but it's just not worth going in there and not being able to get what I want on my sandwiches.
Atmosphere: 4
Food: 3
Service: 4
Wasn’t too happy with how her clothes were all over my sub
Atmosphere: 5
Food: 3
Service: 4
I'll probably eat there twice a month and this is the first time in a long time they finally had sweet tea so very thankful for that
Atmosphere: 5
Food: 5
Service: 5
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