I got a strawberry milkshake and everytime I took a sip there was a chunk of what seemed to be… butter? Cheese? It seemed curdled. It didn’t melt in my fingers so I know it wasn’t ice cream. Disappointed me as I have had their milkshakes with no problem. Possibly just this location.
Atmosphere: 3
Food: 1
Service: 1
Gary B (G)
You sometimes just gotta get you a ice cream from Dairy Queen, and a few more things while you're there cause i don't know about y'all it seems like i have to get me two of everything on the menu, hey y'all take it from me come on out and get a few things like me i don't Know how I i could survive without a DQWheelchair accessibility: Yes they have a handicap accessible
Dairy Queen, if you want people to pay $6 for a medium blizzard, at least make it correctly. Ordered two, spent $13, and they were both wrong.
Food: 1
Service: 5
Jennifer Vaughters
I asked for a plain (and I said, meat, cheese and bread only)cheese burger meal. The cheeseburger was smothered with pickles ketchup and mustard. I could not eat it at all. I could only eat the fries and Sunday. The tea was not very sweet and was weak. Very disappointed. I was very hungry and I thought I could get what I ordered. This was not the first time this has happened.
Food: 1
Service: 2
D Baylor
Stopped by around 9pm on a Friday night to grab a bite to eat. I ordered a double cheeseburger combo with a large coke. The fries weren't all that great and almost taste like they were cooked in the same oil with chicken and other deep fried items.My burger was hot for the most part. It was overly packed with ketchup, mustard, and mayo. Tasted alright but I wouldn't say it was the best burger I had.Staff at the drive thru was extremely friendly and seemed happy to want to work there
Never Surrender
RUDE ORDER TAKER LADY!! DIRTY TABLES. SAME RUDE ORDER TAKER LADY EVES DROPPING ON CONVERSATIONS.
Atmosphere: 1
Food: 1
Service: 1
Rose Austin
Regular hot dog, hamburger and Blizzard...for two. Food was good...take out on the road.
Wasn’t their finest moment this evening. Drive through moved slow although it wasn’t backed up. Drive through speaker/mic didn’t seem to be functioning well as we had to repeat things several times. Finally got to the window was handed a melted blizzard. I asked which flavor it was, was told he didn’t know. Handed me 3 blizzards although I ordered 2 blizzards and a dipped cone. Asked to verify my order was basically told I ordered 3 blizzards, although I know that the order repeated to me through the drive through speaker. Didn’t push and took the blizzard, although all three were melted at hand off.
Food: 3
Service: 2
Sam Barth
Today was the third time in a row that I’ve ordered blizzards for my kids and there was literally nothing in them. We ordered the blizzard of the month, caramel fudge cheesecake, and there was literally no fudge and hardly any caramel in it- just ice cream. When I asked that they add the fudge chunks, I sat in line and waited to have one girl with AirPods in tell me “it doesn’t come with fudge” and another older employee come to the window, look at me and then roll her eyes. Classic example of things getting more expensive while the quality and service gets worse. This place is consistently bad and the worst Dairy Queen I’ve ever been to. We will not be going here ever again.
I'm incredibly disappointed and infuriated with my recent experience at Dairy Queen! For weeks, they haven't restocked mini size blizzard cups and won't give an explanation as to why or when they’ll get them back. My family and I are done with this Dairy Queen and will not be returning. Their customer service and lack of consideration for loyal customers are appalling. Go somewhere else if you have a choice.
The people working at this location are always courteous and professional. Beyond those lovely souls, however, I can't think of a single reason to eat at any DQ ever again. Over the last two years, I have stopped here on my way home several times. I've also recently tried the other Athens locations in the same time, and in neighboring towns like Commerce, Banks Crossing, Elberton, Jefferson and Winder.Bottom Line: The quality of the food, and the processes and parameters for preparing and serving the food, seem to be uniformly disappointing.Just as examples of a procedural standard that is consistently a problem is ubiquitous across the entire selection of sandwiches. The meat tastes like it was boiled in water that previously soaked charcoal. It has a texture like a warm, slimy sponge and doesn't have all the qualities of "meat" even if I can't articulate those which are missing, really. And the worst part, the solution for covering up the obvious choice to use substandard ingredients is to just DROWN the entire sandwich in condiments. At every single location, a basic cheeseburger contains enough ketchup and mustard for a dozen or more sandwiches. Even when you order it with "light ketchup and mustard" it seems like never works out that stays on the sandwich instead of running everywhere from all sides.It's not the people who work at thesetypee of fast food chains that suck, really. It's all of us who continue to give them our business. It seems we are eager to accept this corporate presumption that most people are too dependent to care about anything long enough to file an actionable complaint, and we'll take whatever they tell us to buy.Thanks, DQ, for reminding me that I have standards. In the pursuit of them, I think I'm officially done with all fast food.
Atmosphere: 3
Food: 1
Service: 5
James Adams
Took a long time to get a chocolate dipped ice cream. Everyone else had received and eaten their blizzards.
Atmosphere: 5
Food: 5
Service: 3
Dwight H.
Not sure where all the bad reviews are coming from! Dropped in for a cold snack today and staff was great as was the yummy ice cream!
Ashley H.
Then have never messed up my order and the ice cream is always good but I am always uncomfortable. The vibe is off. I feel like the management is always getting on to the younger staff every time I have been in there and it makes me - a person with high anxiety tense. Side note it does always appear to be clean to me and I love the free style machine. Sucks to try to turn left out after school.
I got a strawberry milkshake and everytime I took a sip there was a chunk of what seemed to be… butter? Cheese? It seemed curdled. It didn’t melt in my fingers so I know it wasn’t ice cream. Disappointed me as I have had their milkshakes with no problem. Possibly just this location.
Atmosphere: 3
Food: 1
Service: 1
You sometimes just gotta get you a ice cream from Dairy Queen, and a few more things while you're there cause i don't know about y'all it seems like i have to get me two of everything on the menu, hey y'all take it from me come on out and get a few things like me i don't Know how I i could survive without a DQWheelchair accessibility: Yes they have a handicap accessible
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Banana Split, Hamburger, Cheeseburger
Dairy Queen, if you want people to pay $6 for a medium blizzard, at least make it correctly. Ordered two, spent $13, and they were both wrong.
Food: 1
Service: 5
I asked for a plain (and I said, meat, cheese and bread only)cheese burger meal. The cheeseburger was smothered with pickles ketchup and mustard. I could not eat it at all. I could only eat the fries and Sunday. The tea was not very sweet and was weak. Very disappointed. I was very hungry and I thought I could get what I ordered. This was not the first time this has happened.
Food: 1
Service: 2
Stopped by around 9pm on a Friday night to grab a bite to eat. I ordered a double cheeseburger combo with a large coke. The fries weren't all that great and almost taste like they were cooked in the same oil with chicken and other deep fried items.My burger was hot for the most part. It was overly packed with ketchup, mustard, and mayo. Tasted alright but I wouldn't say it was the best burger I had.Staff at the drive thru was extremely friendly and seemed happy to want to work there
RUDE ORDER TAKER LADY!! DIRTY TABLES. SAME RUDE ORDER TAKER LADY EVES DROPPING ON CONVERSATIONS.
Atmosphere: 1
Food: 1
Service: 1
Regular hot dog, hamburger and Blizzard...for two. Food was good...take out on the road.
Food: 4
Service: 4
Recommended dishes: Butterfinger Blizzard Treat, Hamburger
Drive thru is quick and easy and they always get my order right.Parking: Convenient plenty of spacesWheelchair accessibility: Parking and ramp
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Banana Split, Onion Rings, Choco Brownie Extreme Blizzard Treat, Cheese Curds,
Wasn’t their finest moment this evening. Drive through moved slow although it wasn’t backed up. Drive through speaker/mic didn’t seem to be functioning well as we had to repeat things several times. Finally got to the window was handed a melted blizzard. I asked which flavor it was, was told he didn’t know. Handed me 3 blizzards although I ordered 2 blizzards and a dipped cone. Asked to verify my order was basically told I ordered 3 blizzards, although I know that the order repeated to me through the drive through speaker. Didn’t push and took the blizzard, although all three were melted at hand off.
Food: 3
Service: 2
Today was the third time in a row that I’ve ordered blizzards for my kids and there was literally nothing in them. We ordered the blizzard of the month, caramel fudge cheesecake, and there was literally no fudge and hardly any caramel in it- just ice cream. When I asked that they add the fudge chunks, I sat in line and waited to have one girl with AirPods in tell me “it doesn’t come with fudge” and another older employee come to the window, look at me and then roll her eyes. Classic example of things getting more expensive while the quality and service gets worse. This place is consistently bad and the worst Dairy Queen I’ve ever been to. We will not be going here ever again.
Atmosphere: 1
Food: 1
Service: 1
Restaurantji Recommends
I'm incredibly disappointed and infuriated with my recent experience at Dairy Queen! For weeks, they haven't restocked mini size blizzard cups and won't give an explanation as to why or when they’ll get them back. My family and I are done with this Dairy Queen and will not be returning. Their customer service and lack of consideration for loyal customers are appalling. Go somewhere else if you have a choice.
Atmosphere: 1
Food: 1
Service: 1
Recommended dishes: Oreo Cookie Blizzard, Oreo Blizzard Treat
The people working at this location are always courteous and professional. Beyond those lovely souls, however, I can't think of a single reason to eat at any DQ ever again. Over the last two years, I have stopped here on my way home several times. I've also recently tried the other Athens locations in the same time, and in neighboring towns like Commerce, Banks Crossing, Elberton, Jefferson and Winder.Bottom Line: The quality of the food, and the processes and parameters for preparing and serving the food, seem to be uniformly disappointing.Just as examples of a procedural standard that is consistently a problem is ubiquitous across the entire selection of sandwiches. The meat tastes like it was boiled in water that previously soaked charcoal. It has a texture like a warm, slimy sponge and doesn't have all the qualities of "meat" even if I can't articulate those which are missing, really. And the worst part, the solution for covering up the obvious choice to use substandard ingredients is to just DROWN the entire sandwich in condiments. At every single location, a basic cheeseburger contains enough ketchup and mustard for a dozen or more sandwiches. Even when you order it with "light ketchup and mustard" it seems like never works out that stays on the sandwich instead of running everywhere from all sides.It's not the people who work at thesetypee of fast food chains that suck, really. It's all of us who continue to give them our business. It seems we are eager to accept this corporate presumption that most people are too dependent to care about anything long enough to file an actionable complaint, and we'll take whatever they tell us to buy.Thanks, DQ, for reminding me that I have standards. In the pursuit of them, I think I'm officially done with all fast food.
Atmosphere: 3
Food: 1
Service: 5
Took a long time to get a chocolate dipped ice cream. Everyone else had received and eaten their blizzards.
Atmosphere: 5
Food: 5
Service: 3
Not sure where all the bad reviews are coming from! Dropped in for a cold snack today and staff was great as was the yummy ice cream!
Then have never messed up my order and the ice cream is always good but I am always uncomfortable. The vibe is off. I feel like the management is always getting on to the younger staff every time I have been in there and it makes me - a person with high anxiety tense. Side note it does always appear to be clean to me and I love the free style machine. Sucks to try to turn left out after school.